T-Mobile

San Leandro, Vereinigte Staaten

2.6

Jetzt geöffnet

14 Bewertungen

Akzeptiert Kreditkarten

Kontakte

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Telefon:
+1 510-278-5693
Webseite:
clickserve.dartsearch.net
Adresse:
15555 East 14Th St. 320, San Leandro, CA, 94578
zwischen Bayfair Dr & 156th Ave
Umliegende Haltestellen öffentlicher Verkehrsmittel
650 mBay Fair
4 kmSan Leandro
4.6 kmHayward
Kategorien:
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Geschäftsinformationen

Kreditkarten akzeptiert
Ja
Parkplatz & Parkhaus
Parkhaus
Fahrradstellplatz
Ja

Heute

Heute 10:00 – 20:00
Jetzt geöffnet
Ortszeit (San Leandro) 15:18 Donnerstag, 17. Juli 2025

Geschäftszeiten

Montag 10:00 – 20:00
Dienstag 10:00 – 20:00
Mittwoch 10:00 – 20:00
Donnerstag 10:00 – 20:00
Freitag 10:00 – 20:00
Samstag 10:00 – 20:00
Sonntag 11:00 – 19:00

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Umgebung

In der Nähe dieses Ortes:
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14 Bewertungen zu T-Mobile

Keine Registrierung erforderlich
Rating des Ortes: 5
Pasadena, CA
All I can say is THANK YOU COCO!!! She help with everything and didn’t pressure to buy an I Phone. Love my new LG K10.
Rating des Ortes: 1
Castro Valley, CA
Service is okay but damn get some chairs for people with disabilities when u r getting helped. I can’t stand by the desk on one leg. Damn. Just because it’s good to have people standing but come on not all of use can stand with the disabilities we have. It’s not a choice how we are. But damn make your stores more Ada complaint. Depressing.
Rating des Ortes: 5
Berkeley, CA
Cameron, you greeted me immediately after concluding a transaction with another customer, I
was so impressed with your eagerness to provide quality assistance. You had my issue truobleshooted & resloved within 4 minutes!
Managment be aware that this employee is representing this location in an awesome manner.
Rating des Ortes: 5
Fremont, CA
Pedro helped me fix my daughter’s phone before resulting to have to buy another one. Great Customer service!
Rating des Ortes: 5
San Leandro, CA
I love this location. Staff is ALWAYS nice and super helpful and understanding!!! I also just love tmobile as a carrier. I have had every other carrier and tmobile is by far the best!!!
Rating des Ortes: 2
Oakland, CA
~A Joke Of Today~
A magnetic field driven S-​pen (stylus) is over sensitive
,“due to temper glass screen protector”, the sales lady insisted for 5 minutes before I remove my protector to prove it.
Now she should change the 2nd grader textbook, glass is one of the conductor materials. XD
.
.
.
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P.S.
TMO reps ONLINE/​PHONE are more knowledgeable n sincere. Get the phone directly from the web.
Rating des Ortes: 1
San Leandro, CA
The store at this location is horrible. The staff are very rude and seem uneducated. They don’t listen to what you say at all.
We asked for the manager after the associate failed to help, but the manager was also an airhead.
So we left and went over to the one in Hayward on Hesperian boulevard and got things done there.
Would definitely give this no stars or negative stars if I could.
I do not recommend this location to anyone.
Ever.
Rating des Ortes: 1
Clayton, CA
This is a review of T Mobile coverage, (At&t network) not of any specific branch.
Since I joined T-​Mobile several months ago, using two different phones (Samsung S4 and Altec Evolve 2) I am having continual signal problems, both voice and data at my home in San Leandro but I notice problems in areas of Oakland and often other areas. I have complained to T-​Mobile but there has been no change. For bay area users, I suggest using a different carrier other than T-​Mobile or AT&T until they can get better coverage. I am now stuck in a contract I do not want.
Rating des Ortes: 1
San Leandro, CA
Thank You @T-mobile for beeing so tricky with your customer service. Were holding my deposit even when they denied it about 12 times and were charging me extra on my account every month. Horrible experience, and tricky to get extra money. Be careful people
Rating des Ortes: 1
Oakland, CA
First time writing a review. I had the worst experience at this location. I walk in and the store is empty except for 2 customers. Both are being helped. I walk up to a woman standing at the counter doing nothing and she was so bothered by my asking for help. Her name is Ana Cecilia. I realize the job is a job and probably not her life long dream and it probably was a long day but… It is your job to provide good, I don’t even expect excellent customer service. It was such a chore for her and she made it clear to me I was a bother. Maybe this was an off day for her. I hope. With all the options for phone service out there, customer service sets businesses and people apart. It ended on a good note. There was a wonderful young Woman that stepped in when Ana Cecilia dropped me and told me to call T Mobile Customer Service. SHE was Excellent and warm and friendly! Unfortunately, she did not have a name tag.
Rating des Ortes: 1
Castro Valley, CA
I went to that branch for a simple SIM card, which is something I have done at multiple T-​mobile stores before for free. After waiting for 15 mins for someone to help me. Then Liz (maybe the manager there) told me it will cost $ 10 for each SIM card. I have never once been charged for a SIM. I called customer care later and asked whether SIMs are free if I go into a store. They said yes. I told them this branch wanted to charge me, and the agent said surprisingly, «Why would they do that??» I have nothing against T-​mobile, but this branch made me upset. I definitely won’t be going back.
Rating des Ortes: 1
Hayward, CA
Lily should be fired. Period.
I walk in today and ask about the plans since my existing plan will end a few days from now. She refer me to «a plan», which she doesn’t even mention its name. And when I ask to see the plan detail, she say she doesn’t have it. Yes, a sale associate say she doesn’t what is she trying to sell. I later ask her if she can refer me to another sales associate (since she doesn’t even help me at all), she kept silence and just stare at me. A couple of seconds later, she ask me «Can I help you with anything else ?» I was like WTF, did you even help me at all or did you even listen to me? I walk out after she did that. On a side note, T-​Mobile will lose its customer very quickly if they keep hire these amateur associate. A complain will be made to T-​mobile and the store Manager very soon.
Afterward, I drove to the T-​mobile store on Hesperian/​A street and was helped by Kristian, who is very polite, detail, and down-​to-​earth.
Rating des Ortes: 3
Hayward, CA
I agree a little slow with service but they are a helpful and friendly staff. I will be back
Rating des Ortes: 5
San Leandro, CA
I really was pleased with my experience at this store. I would even go as far as saying it is the best experience that I have ever had at a cell phone store, and I have been with t mobile, sprint, and at&t in the past. The store is brand new and not very crowded, so I was given the employees undivided attention as I selected a new phone. They helped me figure out the best way to get the best deal! They were friendly and this place is super convenient, unlike the shady stores in Oakland and Bayfair. One thing is parking can be a hassle if the lot is full