Dollar Cleaners

Uniforms came out ok, however, I probably won’t take anymore. The military crease on my shirts was not done correctly, front or rear and had «railroad tracks». Also the creases on the front were not in line.
Pants were great, clothes smelled clean, price was good. I’d go back, just not for uniforms unless the seams have glue for guides.

This place wasn’t that bad, got the job done and I would come back. Customer service was lacking but what to expect.

I was weary about trying out this place but man! So happy that I didn’t listen to the bad reviews. Very good pricing and my clothes came out great! Great customer service too, I only did one hem on a pant and the guy only charged one ½ price. Would definitely come back!

This place is amazing. Ignore all the bad ratings… Surprisingly very cheep, dry cleaning is only 2.99 and laundered is on 99 cents! If just cleaning or pressing it’s done the next after 4pm. How amazing is that?! 5 stars from me. :)

I don’t do much dry cleaning, but I brought 2 hoodies and a hat. Asked the guy if they can even do hats, and he said yes but he’s not responsible if it gets stretched out. Fine, I took it back. Then he looks at my hoodies. Because they have black and white on it, he said I’m not responsible if it bleeds on the white. These aren’t special hoodies, i just don’t want the color to fade. Do they not specialize in cleaning? I walked away knowing what they can’t do more than what they could do. They lost my business forever. I’ll just go down the street

I’m not sure if I’m just too anal or what but I feel like my clothes are still not clean. It doesn’t smell fresh and the bottom of my dresses are still dirty. Just curious to what I paid for because they’re not really a dollar cleaning services. They’re pretty damn expensive especially if you get it hemmed.
My main complain is they don’t really handle my Bebe dresses with care. Two of my tube long dress are pinned with safety pins to the hangers so it left some tiny holes. I guess they don’t realized that Bebe are at least $ 100 per piece. There’s a reason why most dresses has hanging strings so you can use it to hang. Duh!

Pretty consistent quality & decent prices.

I brought a fur coat to the store and they ABSOLUTELY RUINED IT. The fur practically fell off and they ripped the fabric. They did not even tell us that the fur was ruined until my mother pointed it out. Warning do not go here, they have poor customer service and the manager is very rude.

I have been bringing my dress shirts here to be laundered and though it is cheap and the turnaround is quick, you can expect from time to time a few of your buttons to be seared or cracked, especially on the sleeves. The last time I brought in 15 shirts, I noticed 2 of my shirts had buttons cracked on the sleeves. When I pointed this out to them, they had the audacity to want to charge me one dollar per button to replace them.

Had a comforter sewed all the way around on a queen size on Saturday, Hamond said that he could get it done that day but we weren’t able to pick up until Monday. Ticket said that it’d be ready by Wednesday, but I figured that since Hamond said it was going to be done on Saturday, we’ll be fine picking it up on Monday. Here we are on Monday, Sonu at the front says «oh ticket, say it’ll be ready on Wednesday and it’s not ready yet». I explained to him that Hamond was going to get it done on Saturday so it should already be done. Manny comes to the front and says for me to wait for Hamond to come in, I tell him that I don’t have time and if he can call Hamond or look for the blanket. That way we can get this straight. By looking at the blanket, I can see if it’s done and if he calls Hamond, he can tell him exactly the status because Hamond told us it was going to be done on Saturday. Manny tells me no, I have to wait for him to come in. I tell him, I don’t have time because I have to go to work. As far as looking for the blanket, he tells me that «he doesn’t have time to look for the banklet and it will take him an hr to look for it and he’s very busy doing dry cleaning the clothes». WOW! HOW’S THIS RESPONSE FOR CUSTOMER SERVICE. FUMING AND PISSED! I call at 10:00 to speak to Hamond and he tells me that oh, the blanket is done. NOW, I really PISSED! Wasted my time and gas and so I tell Sonu to call the manager and the least they can do is wash my blanket because of time wasted and he said «NO». NEVER GO HERE! Bad business, go elsewhere that will really appreciate you as a customer.

The store itself is dated but the service and quality are A+!
I always get my pricer jeans altered and hemmed here and I have never been disappointed. I’ve never had an issue with dry cleaning either. My family and I have been coming here for years. I definitely recommend Dollar Cleaners.

Ignore the old reviews, honestly. I don’t know where they’re getting their information from because it’s far from it.
They are an honest bunch, who cater to the community and not just people, but there’s even specials for those who dedicate their lives everyday for our safety, talk about discount and I mean. You still got to have your suit and your uniform cleaned, right?
I mean, it’s the cheapest deal for dry cleaning around and I mean, they’re quick. Like at any other given places it would be an average of at least three days, they usually have whatever you need to be dry cleaned by the next day! I mean, talk about great service. Your clothes come out cleaned and pressed, with hangers and tags to verify. AND the most important part, it doesn’t come out with that nasty post-​dry cleaning smell. It doesn’t have all that harsh chemicals on the clothes smelling, which is a super plus.
Their prices are deserving of the four stars because for majority of shirts and garments are only 2.99 $ with no limit! I mean, men’s business shirts are only .99 cents?! Maddness, I hope they know what they’re doing. But I mean, the prices are great and you get your clothes back usually by the next day.
They take both credit cards and cash. You just need to give them a phone number to log your clothes, and if you don’t, you can always sign up with them.
I’m so glad I found this place. It’s family ran, it’s cheap and it’s quick. And my clothes aren’t coming up ripped or not cleaned. I mean, work clothes are serious you need that ASAP.

I have been a customer of Dollar Cleaners for at least 15 years, the cleaners is now under new management though the prices have decrease so has the service. I took a new skirt in to be pressed only and it was orange, turquoise, and taupe and it came back pink, baby blue and taupe. When I questioned the staff about the color change he looked at me crazy as if I were a lunatic. When he looked at my tag placed on the clothing by the cleaners he said it had be dry cleaned and when I continued to question him he began to back paddle and tried to change his story… I will not be doing business with this cleaners ever again. Such a shame that a great business relationship is RUINED!!!

First of all, I believe there was a change in ownership over the past year since earlier Unilocal reviews call this Dry Cleaners «San Lorenzo Cleaners». It is now called «Dollar Cleaners».
I had been over-​paying a dry cleaners in Castro Valley, plus they never followed directions to iron my shirts with HEAVY starch. So I looked closer to home. Dollar cleaners is in sort of sleazy shopping center (Sorry, but anywhere that a Rasputin store lies, there seems to be a lot of sleazy characters that hang around the parking lot at night times).
However, the GOOD NEWS is that Dollar Cleaners does an excellent job most of the time. They are especially more careful when pressing shirt facings and collars, PLUS they follow my directions to use heavy starch that is so stiff, my shirts can stand right up, and walk out the freakin’ door!!!
So…they are a cheaper price, better service. Every once in a while, I’ll get a shirt with a wrinkle pressed into the collar where it will be MOST noticeable. However, they have re-​done the shirt with no attitude and given it back to me with a much better pressing job.

Been a customer for over 12 years. First they stopped the hanger recycling, saying the exchange cartains were costly. Next they tell me that my shirts that I pay 99 cents for (and on window price) do not qualify any more. Now they are 2
$ 2.99 plus enviro charges.
Sorry new owners are driving away business including me. The racks are near empty! Can see why, bye
G.

I guess I could write a scathing review about how they stained my clothes, but they didn’t. I could also be vague, stating to never return here again but I won’t.
I won’t return here for three reasons:
*They aren’t cheap as they claim (I only pay 75 cents more for a coat when I go to an eco-​friendly and people friendly dry cleaners down the street).
*The customer service here is majorly lacking, they have never greeted me or thanked me for my business, the two times I went the staff seemed surly and preoccupied as a DMV employee.
*Cash only. What is this the 80s? I mean business owners know that they can lose business by not taking plastic. Super lame and inconvenient when you’re in a hurry.
I won’t be returning to Dollar Cleaners because I discovered Dryel, which is suitable for freshening up my dry clean garments. I suggest that if you want cheap dry cleaning go over the hill to Castro Valley, where my mom goes to get her ‘fits and coats clean and pressed– supposedly there is a drive-​thru. Good dry cleaners are plentiful in this area, a little more expensive but worth the extra money for quality and service.

DO NOT COME HERE UNLESS U LIKE FOOD STAINS ON UR CLOTHES!!! I’m forced to give a star that’s why they got one.
My parents started coming here in the 80’s and they were really good-​and really a dollar. By 2000 management had changed and so did the employees. They have the nerve to even charge u more than a dollar! You will go home w/​more stains on your garments than when you came in. They just recently messed up my dad’s shirt AGAIN. He had what looked like a piece of candy stuck on his shirt which left a stain.
20 years ago if u had a stain, they would spot treat it, then dip the whole garment in their dry cleaning solution, so u won’t get that «ring» around the spot. Now, I think they’re just lazy — they spot treat it and give it back to you. Therefore leaving a ring on your garment. This place SUCKS, save ur $$ and time and go to CUSTOM DRY CLEANING on Lewelling in S.L.

I came here last Friday to get my bridesmaid dress shorten in length and of course dry clean again before my friend’s big day.
I know that the price for the alteration is a lot cheaper than other dry cleaning place.
They charged me $ 25.00 for the alteration and the dry cleaning was for free.
It took them about 3 days to finish! =)
I was very happy that the dress turned out great and there was no spots on my dress.
My dress was black and you can see all the flaws on a black dress.
Overall, I had a good experience with them! =)

Lorenzo Cleaners has been taking care of my suits for about three years now, and they are going out of business next month, so I’m shopping for a new place to have my clothes dry cleaned. I brought about 10 suits and 3 top coats/​winter jackets here to be cleaned about two weeks ago because I got a coupon in the mail for 3 bucks an item. A suit counts as two items, so for 6 bucks, they still end up being less than half of what I pay at my regular cleaners. I paid 75 bucks for something that would have cost about 300 bucks at Lorenzo Cleaners. You know how they say you get what you pay for, well this place couldn’t even claim that.
Every single suit that came back was shiny. I mean– it looks like they ironed them. My cashmere top coat has more lint on it than when I brought it in, and it is too wrinkly to wear, it looks like it went in a washing machine. We’re talking about at least 4000 $ worth of clothes here that may not be repairable. I am going to go back tomorrow when they open to get my money back, because there is no way in hell that I am going to let them touch my clothes again. It’s horrible that a good business like Lorenzo Cleaners can’t make a living, and people like this thrive because folks are poor and can’t afford a real dry cleaning.

How can I say this charitably … I think this place is kind of a halfway house employment training center for ex-​gang members or something because nearly every employee has sinister-​looking tattoos either near their thumb or along the side of their necks.
I used to come here because it was cheap. Now I notice that the prices keep slowly creeping up, so I have no idea WHY I am still coming here.