Premier Heart and Vein Care

I am not surprised to see the horrible reviews here. Years ago I came here for spider veins and pain in my upper left thigh. I’m a stylist and stand all day. I was in my 20’s at the time. On my consultation the doctor was very confident they could ‘fix’ my legs. My main complaint was I can’t wear shorts because of my veins and live in a super hot area. $ 5000 out of pocket later I had been told I needed venous closure and couldn’t wait to see the great results. I followed all the after care to a T. When I started to remove the compression stockings my legs looked 10x worse than before. When I went back and voiced my concerns, (I was devastated,) the doctor kept showing me photos on his laptop and refusing to look at my legs. When I said the veins are hard to see in photos he then told me I just need a tan. Wow. I could’ve saved $ 5000 and just got self tanner? He became completely defensive and even brought my husband into a separate room to try and talk about me like I was nuts. Of course my husband didn’t want to tell me my legs looked worse because he knew how upsetting it was. Eventually I had them do ANOTHER ultrasound to make sure the veins were actually closed because they were huge and blue, which they weren’t before. I had to pay for this. The lady explained to me that I could have multiple branches on these veins, therefore making what a went through pointless. The doctor didn’t mention this possibility at all. They also had just fired their previous ultrasound girl. According to another vein dr in Santa Barbara, it’s questionable if I even needed this procedure in the first place. I was embarrassed about this whole thing and just wanted to forget about it, but in hindsight I should’ve sought legal action. I’m seeing another specialist soon and can’t wait to hear what he has to say. All these years I still have the discomfort and still can’t wear shorts. I regret ever coming here. Don’t make the same mistake.

As demonstrated by rebuttal to follow-​up comment, unprofessional staff, rudeness – beyond belief.
It is true that Dr. Stevens facilitated my need for infected pacemaker removal by coordinating efforts with UCLA medical.
Dr. Stevens is a great New York Knicks basketball fan and is a good son to his father.
His previous staff worked endlessly to coordinate efforts and success to remove pacemaker.
However, new staff at the time of my having written previous criticism of practice– were rude, incompetent and ambivalent to my immense medical complicated medical needs.
Dr. Stevens released my father, age 94 (with conjestive heart failure) from his practice —resulting from his dispute with me.
I am considering referring matter to medical board, as well as considering seeking legal advice.

The best in every way; professional, thorough, courteous.
–B.D, Juneau, AK

This Doctors office changed my appointment date 24 hours prior to my appt. time. Then when I was eventually seen days later I waited 90 minutes and was told Doctor Stevens was not comming in that day because he had an allergic reaction to shampoo and they asked if I would reschedule. I never did. Now (6 months later) I am fighting with there billing department, who sent me to collections, because they billed me $ 144 for the doctors visit. Stay away, the customer service was awful.