Rock-It Surfaces Inc

After doing an absurd amount of research and visiting every place under the sun I decided to go with these guys. Very glad I did — the 3 CM product they had is definitely superior. They worked with us on selecting materials, were patient, and made some suggestions that we ended up going with — the kitchen is absolutely beautiful now and the team that installed it was excellent.

My experience with them (Steve and Richard) was not pleasant. I needed a small piece of quartz fabricated for a powder room. They were rude, unhelpful and made it obvious they could care less about my business. Maybe they treat people with bigger, more profitable jobs in a professional manner, but that was not my experience. My next project is renovating a large kitchen with about 1800 sq ft of granite, but I will definitely NOT be using Rock It.

The most professional contractor we’ve ever worked with.
(1) They have a great website that shows and explains every step of the selection, measuring, manufacturing, and installation process, including educational videos.
(2) The owner, Steven Nenzel was very helpful in the design process by explaining advantages and disadvantages of various stone, colors, and prices.
(3) Steven gave us a printout for our job that listed both the details and total cost of the project for each different type of stone. That allowed us to make ‘apples to apples’ comparisons, all without worrying about hidden charges later in the process.
(4) After we made our decision on a honed Marble Quartzite, Randy came out to or home and used a state-​of-​the-​art measurement system that created a precisely detailed database of our kitchen layout, including variations in the walls.
(5) The next amazing step was receiving an email that included two ‘photographs’ showing how the slabs that we selected would be cut and put together for the finished counter top. This allowed us to select which patterning we preferred. As the slabs of marble we had selected had large veins running through them, how the veins were placed was very important.
For the 21′ long counter with the waterfall, they created two book-​matches for the top and also book-​matched the waterfall to the top. We selected the design that highlighted the largest veins book-​matching in the most open area of the counter top. We then sent our selection back via email.
(6) A week after measuring, the installation team arrived and did a perfect job of setting the counter tops. The use of their computer generated measuring system at manufacturing made everything fit precisely. During installation, they also sealed the counter tops to the cabinets with caulk which was nice.
We could not be happier with the results of our interactions with Rock It Surfaces. The counter tops are gorgeous and their installation was perfect. Every time we walk into the kitchen and see the 21′ long counter top transition into the waterfall on the end with a perfect book-​matched corner, we realize how fortunate we were to have selected a great company to do the job — Thanks Steven

After a kitchen flood our granite was destroyed by a builders reckless remediation company. I was in search of a fabrication company. I had been all over So Cal and had still not found a shop that I felt comfortable with. Tons of companies that just sell granite but none that we’re all in one. After seeing this company from the 78 freeway I decided to stop in. Steve the owner was able to give me a price sheet for his current inventory. I was able to find exactly what we were looking for and know exactly what I would pay. I had researched the 1 ¼″ granite and really liked the look more than the California ¾ laminated look. They just so happen to be experts in that and I think it makes a dramatic improvement over the everyday granite look.
Steve, Richard and Randy were all extremely kind and professional. They were extremely quick and everything from start to finish was spot on… Richard even had to go back to the shop to machine something that I had made an error on measuring and came all the way back and stayed late to finish the install. Superior customer service in my book. You can’t explain all the little details that make them, IMO, the best in San Diego. You can’t go wrong with Rock It!

I usually rely on referrals but I found Rock-​It on the internet. I was impressed with their website. They use modern tools (software and machinery) and had informative videos. Turned out to be a great choice!
They were open to working with stone from another supplier. They ended up doing all of my stone: kitchen counters, master bath surround, and guest shower. Expert design, patient with my questions, and very aware of details.
The installations also went very well. Very professional and respectful of the work of other craftsmen (cabinets, floors, etc). You don’t want the next contractor messing up the last one’s good work!
I can certainly wait to go through another big remodel, but if I ever do, I won’t hesitate to call Rock-​It Surfaces for my stone work. I wasn’t shopping for the low bidder for something as important as the stone work, but their prices were very competitive, too. Slabs cost too much money to trust them with someone less skilled and honest.

I found Rock-​It Surfaces through a Google search and learned a lot about quality issues and other things to consider from their website. When I visited the slab yard, I found 3 slabs that would work, and the owner gave me a sample of each to take home. One of them looked great with my existing flooring.
The process went exactly as described on the website. Installation took a few hours. The granite is dark, and the day after installation I noticed that the seams dried white instead of black, and the installer came back that afternoon to fix it. Now I need to stand right over the seam to find it.
I love my countertops and for future remodels I will return to Rock-​It Surfaces.

We’ve been wanting to update our kitchen ever since buying our home 5 years ago. It still had the dated 4″ square tile counter tops from the 80’s. With that said, we started the granite search. We swung by one place in San Marcos and checked out their granite. We really had no help at all. I had a lot of questions but they seemed too preoccupied to take a moment and really help out. The other issue was that they only sold the granite. You had to purchase the granite, then find a fabricator. We left and were driving down the 78 when we saw Rock-​It just off the freeway. What caught our eyes was the sign said something about not only having the granite, they were also the fabricator! We stopped by and were met by Richard and Steven who were extremely helpful. I had done a rough drawing with measurements of our counter top and they quickly had an approximate square footage for us. With that in mind, were were able to sort through their granite knowing approximately what the cost would be. They told us that once they got accurate measurements for the template, they would have everything completed within 7 business days. They stood true to their word measuring the granite on a Friday and doing the install the following Friday. We couldn’t be happier with the entire process… 10% down to hold the granite. 40% at the time they measure the template. The remaining 50% when the job is completed. We still have work ahead of us… backsplash, appliances, flooring etc, but we’re off to a great start!
Richard and Steven are extremely helpful with all phases of the process. Randy was the person who measured for the template and he was extremely helpful also! Everything was so easy and painless that we’ll always highly recommend Rock-​It to anyone we know thinking of putting granite in their home!

Our cabinet refinisher recommended Rock-​It. After checking the Unilocal reviews, we drove over. Within an hour, Steve helped us pick our leathered marble slab and Blanco kitchen sink, had the contract completed and our home scheduled. They installed the lovely counter within 9 days of removing the old tile. We love it!

We recently completed a kitchen remodel and Steve and his team did the granite counter tops. From the very educational first visit to the shop through the fabrication and installation the project went very smoothly and we could not be more pleased with the result. We will use Rock-​it when it is time to do bathrooms or any other surface work.

Craftsmans ship is as good as it gets! Bought our first resale home and counters in bathrooms were hideous 1990’s white tile. Met with Steve our first visit bringing in some rough measurements for a quote. Walked thru the beautiful granite slabs and picked a couple out.
Came back a second time per his suggestion with a drawer from the bathroom. Picked out the slab, ordered the sinks and made an appt for demo. Since granite isn’t life or death, we were willing to wait a a month and get thru the holidays. Usually after Jan 1^st everything seems to slow down. Randy came and did the demo and measuring on a Tuesday, he cleaned up as much as he could and we knew dust would be everywhere. Got an email with the drawings and a call on Wednesday from Richard with concerns about one of the bathroom sinks. We must have emailed back and forth for 3 hrs to get it right. Pat & Chris did the install on Friday! WOW! Amazing! Install went very smoothly, they pointed out some small issues and we worked to resolve them.
Bottom line… the granite is absolutely gorgeous, the quality of work outstanding and the price was right! Great place to work with, and we will be back! Thank you!

I can’t say enough about Rock It! We have lived in our house 30 years and wanted to make a change but didn’t know where to start. We kept our existing cabinets. We took pictures of our cabinets and Steve directed us to which colors of granite would work. He also suggested going with a brushed granite, instead of typical shiny and using an eased edging. Steve also suggested a sink and sink color. Usually we trust our own judgement, but after looking at all the options we went with his suggestions.
Everything went just as Steve said it would. Installers really went out of their way to make us happy. Which isn’t easy! It is perfect! We are soooo happy with our new kitchen! The brushed granite is awesome!!! So easy to keep clean. Doesn’t show anything, unlike shiny granite we have in baths. Color is beautiful. Really updates the house.
Price is right too. We did our homework. Glad we went with rock it. Wish we had used them for bathrooms.

Had a particular slab of granite that I absolutely loved for a pretty high end technical job, but wasn’t willing to sell it without doing the install. Pretty horrible businessman as I would have been willing to pay well over his profit line but Steve didn’t even bother negotiating. Business must be that good. Check out Granix and hire an quality craftsman, not this group of arrogant «my way or the highway» shop owners.

Super happy with the A+ customer service and great results. One stop shop.
Steve and Richard are true professionals. You cannot go wrong with this team. Everyone from start to finish were professional. Randy came out on a Saturday to measure. Best company we have seen in a long time.
They do not hard sell you and chase you around to pressure you to do business with them. So do not think they do not want your business its because they give you room to decide for yourself. We came by to see them 3 times before we decided. We looked everywhere to make sure we had the best price and the best workmanship.
The cost was very fair. We would do it again.
Thanks Rock-​IT Team!

We started our search for granite with Steve. After visiting many many other stores it was clear that Rock-​It was the best in town. The process was very easy and Steve was extremely understanding of our concerns. We couldn’t be happier with the result. The attention to detail and the quality of the product were amazing. On top of that Steve really helped guide us through the design process. I would not waste time going anywhere else, Steve and his team are the best.

We are thrilled with the new countertops Rock-​It fabricated and installed. We visited several stone yards throughout SD county but we really loved the honed fantasy brown marble we found at Rock-​It. They were incredibly thorough in measuring our kitchen and cutting the stone — the fit is perfect and the seams are practically invisible. The installation was also flawless: super clean, expertly leveled, not a smudge left behind. Rock-​It gets our highest recommendation — we will definitely be repeat customers for our upcoming bathroom remodel.

The workmanship and professionalism was beyond my expectation. They were installed before the expected time. You can tell the quality of a company when you have problems and they get resolved quickly, completely, and you end up with a product that is better than you hoped for. But, the most important thing it that they are more beautiful than expected. I couldn’t be happier with the results!

Steve and his crew did an excellent job on our counter tops. We traveled from Chula Vista to Orange County in search of the perfect granite. Out of the 10+ stores we visited, no one around here does the process that they do. Being a professional measurer (aka Land Surveyor) the process they use to measure your surfaces is top notch. Then they send you a picture of your tops before they cut the pieces. I highly recommend the 3 cm granite. I’ve had many parties and everyone just loves our counter tops. Thanks again for helping us out.
Counter tops by Rock it San Marcos
Cabinets by Luke at Premium Cabinets Oceanside
Backsplash by Josh at Cal-​West Tile Temecula
Lighting by Enviromental Lights San Diego
Mike and Katie

Met with Steve on a Tuesday, Randy measured Wednesday a week later, install was nine days later on a Saturday… only one word suffices… outstanding! Price was not only very competitive but the finished product was flawless. As an ex cabinet contractor, I know the installers make all the difference in the world, these guys are great. The only reason I notice the seams is because I know they are there, my friends couldn’t see them until I showed them where they were. We have an eleven foot bay window and its a perfect fit, the overlays dead-​on and the top itself perfectly level despite the cabinets being off a little. We purchased the 16 gauge stainless ⁶⁰⁄₄₀ sink they offer, gorgeous and rock solid, twelve epoxy reinforced anchor points, most only do about eight. We are beyond satisfied, you will be very happy with your finished product. Thank you Rock-​It!!!

You can not go wrong with Rock-​it. Professional, high tech, and competent.
The installed new granite in our kitchen and new marble back splash behind it. The seams are invisible, they back splash is fantastic. From when we went in the store to granite was only 9 days. The back splash took longer because we made changes during the project. We plan to use them to do our three bathrooms. You cant go wrong with Rock-​It.

Our job was completed yesterday and it’s exactly how we imagined. Our counters are gorgeous. I would definitely recommend Rock-​It. They are slightly more expensive but you get what you pay for.