Marshalls Department Store

I went into Marshall’s, selected 2 pairs of jeans and proceeded to try them on. After I finished, I dropped off the jeans with the attendant, and after I rejoined my husband, I hear «ma’am, ma’am was this like this when you tried it on» and points at the tags that are folded, and then goes, «The price tag is missing!!» The whole time she’s flashing these suspicious looks. I replied, «I don’t know i got them from the rack over there, I didn’t look at the price tag» and she continued with the stink eye, so i just walked away because I didn’t want to escalate the situation. I felt like she was accusing me of shoplifting! I understand that this woman’s job is to attend the fitting room, and part of that is to prevent theft, but come on, you don’t treat customers like that. I was so uncomfortable, we made no purchases, left the store, and I doubt we will return.

Clean, well lighted store with excellent selection of discounts clothes and shoes. This is the cleanest discount store around. It is a true pleasure to shop, and there is plenty of free parking.

Long slow lines, but there are treasures to be found if u dig. Specialty foods have a bunch of great gluten free, raw & other discounted healthy snacks. And word up 2 the big dressing rooms w awesome lighting! Putting Ross 2 shame.

I love Marshalls stores and this one is not an exception. Located at a very nice, spacious, safe and full of parking spots shopping area, you can find at this store all you need for your house, clothes and gifts for a good price. My only complain compared to other Marshalls out there is that the gourmet food section is not as replenished. Rarely I find olives (and I love finding olives from different countries at those shelves!). Please, bring the high quality Spanish and Greek olives back!

The lines are always long. I had something literally fall apart and although i brought it in a month later– the sore clerk said «if it had been two days ago maybe». However, good stores will take back merchandise despite how long it’s been. This purse was literally falling apart. Not good service.
After the holidays when returns were high, the associates churned out the returns! Glad to see that there were more hires!

I’ve been a fan of marshalls and the TJX companies for a long time.
Great home furnishings, discount clothing/​shoes, and seasonal gifts.
This branch seems to be better organized and clean than some of the other branches I’ve visited.
The pet selection is not so great here but everything else is about the same. There seems to be more clearance/​sale items here than SF city branches. But on the flip side, the sales tax here is 9.25% vs 8.75% in the city.
It is probably the only branch I’ve seen carry a full sized old school pac man arcade machine — so cool! There’s tons of drone toys as well for the holiday inventory. #onlyinsf lol

Without a doubt the worst Marshalls I’ve ever been to. Won’t accept returns without receipts and they always have a lame excuse why AFTER making you wait forever while they come up with one. Also usually dirty with less than satisfactory inventory.

The stuff in the store could be great… But the staff (even managers) are horrible. I rarely try items on in a store. I like to purchase and try on at home. It’s rare that I don’t end up returning stuff. According to one manager on duty they need to triple check items, picking them up, studying them and giving me looks because people steal things. Ok .: but my tags are attached and I have a receipt that’s a few days old. By all means follow store policy and procedure but do it with class, minus the dirty looks! No thanks!

This is one of the better, more clean and organized Marshalls I’ve been to. For some reason tho, I almost never find anything I want or need here. It’s perplexing to me because I really like how their shoes are organized, displayed nicely and easy to find. however, I never find what I want in there.
It’s a mystery. ..

Robbed and humiliated right inside the fitting room and management did nothing for me while the robber was right there in front of us inside the STORE!!!
2 females stole my expensive purse which had all my belongings including my wallet and my iphone 6 and stuffed it inside their doggie stroller. when i realized what was happening and called management before they could run away with my purse, the manager told me yea it looks like they did steal and asked me to chase them inside the store before they leave !!!
all this while i had my 2.5 years old son with me!!! i called the police and they looked at the tape which im clearly shown in it panicking and pointing at the robber and yelling STOP her stop her while the manager standing there WATCHING !!!
i ran after them dragging my toddler and took a picture of their license plate i also called the police and filled a report.
but it was too late. the action should have been taken inside the store by management!
of corse they got away with it and ran out of the store
i expected a different reaction from a store like marshalls
i thought us the customers are SAFE inside. but i guess this is NOT the case! there was no security like other stores do have!
its not like the whole thing happened outside of marshalls!
they should have at least closed their doors and searched them!
i am absolutely frustrated and outraged about what happened to me at this marshalls which used to be my ultimate favorite store to shop for the whole family and the household
i would like for someone from marshalls headquarters to contact me

This Marshalls is OK. I wasn’t a huge fan of the womens clothes section. They actually had very few clearance racks, and I didn’t see a lot of racks with the designer brands.
The picture frames section was also slightly disappointing. I didn’t see that many 5×7 picture frames. The prices for the frames were pretty cheap though, usually under $ 10.
The shoes section was interesting though. I actually got this cute pair of Kate Spade flip flops for $ 30 here, and I rarely buy anything from Marshalls.
They charge 25 cents per paper bag here. And sales tax is 9.25%

More selection of womens clothing than shoes. Same with handbags, not that many in this store. Lady at register «sure is busy for a weekeday (it was Friday)» other cashier «it’s payday» lol.
One thing I would like to stress with shopping at bay area clothing stores is that some ppl do not know the meaning of personal space. I would not doubt that there will be a day where I will be looking at a shirt holding the hanger and someone will get right next to me and try to hold the same hanger at the same time.

The selection of goods is decent here. Very similar to Ross but maybe slightly more nicer and more expensive for some kitchenware. However some of the small kitchen items were hard to find due to the general lack of organization in some areas. I tried to look for a wooden cutting board and I could only find damaged ones in the clearance section, unfortunately. It’s generally a hit or miss to find what you want here.

Selection is ok. The housewares department was messy. You really have to look over all the sheets to find your size. I was looking for a mattress pad for the Kid’s new bed. I found a semi nice one but there was no price. I take it to the counter and the girl — who had serious bitch face going on — didn’t even bother to check it in the machine. She just said $ 19.99, do you want it? Since I had no choice, and I didn’t have time to scour the other stores, I took it. How do you know it’s 19.99. There was another one, not the same brand, that was on the shelf for $ 14.99. I suspect she gave me the higher price. Boo hoo.
Their linens are expensive. You can get it cheaper at Target and JCP (during a sale).

The nice thing about Marshalls stores in nicer areas is that they usually have higher end selection of clothes — demographics yo. This one isn’t that huge, and I’m not sure if I’ve ever bought any clothes here. We find some good home furnishing things, especially for the dogesssss. Nice selection of glassware — I’ve been looking for some good whiskey glasses.

I came here recently during Christmas shopping season and I do NOT usually shop here. I don’t know the last time I even stepped into a Marshalls but I feel like I was rediscovering it for the first time. I told my husband, «This place is cool… Look at this stuff… They have Coach. They have Jordan clothes for kids. Look at these kids toys, so cheap! I just bought one at Target double the price. Why don’t we shop here!!! We should shop here!!!»
I was blown away by how affordable things were. They had a nice selection of housewares décor that I would actually buy if I were shopping for my house. It reminded me a bit of Dollars Tree due to the craziness inside there, the disorganized shelves, mess everywhere, limited quantities of certain items, hit or miss items (sometimes they’re available, sometimes they’re not), and sales associates not really helpful or know information about anything.
There were two guitars by the front register and I checked all sides and there was no price tag or label. I asked the nearest cashier if she knew what the price was. She wasted time looking all over for the label that I already knew wasn’t there. She asked someone else at the register if she knew what the price was. She did the same thing looking all over for the price tag. Um hello for the 15^th time there is no price tag which is the reason why I’m sitting here wasting time and asking you guys.
They proceed to talk, «There’s no price tag?»
«No I don’t think so. Here let’s look again.»
After what seemed to be a lifetime of looking, they decided to call and ask someone that was at another part of the store.
«Do you know how much these guitars are?»
«Which ones?»
«The ones by the register»
«There’s no price tag on them?»
«No»
“There’s not even a label or sku?”
«No»
“Ummm… 89.00.
How would she know that without scanning or seeing the actual item? What if it was on sale or marked down? I was not satisfied with this estimate of price that I felt was totally made up and expensive so I decided to pass. It was a total waste of time waiting for them to try to figure it out and then just ask someone who pulled a price out of her…
Anyways I would not trust them if something was untagged and they just made up a price because it was the only item in the store. The other brand name items with a cheap price tag are worth it though.

This Marshalls is pretty clean!
When you go to Marshalls you never know what you will find. That might what is so fun about shopping and Marshalls/​Ross stores. I like coming here when its not a weekend though because its crowded! I have found some pretty good deals here.

If you are shopping at this or any Marshall’s, make sure you have your patient pants on. If you are in a rush or a having a rough day, this may not be the place for you.
True story. I worked for this big law firm down in Silicon Valley years ago and this cool cat came to our office for some training. He wore a slick Armani suit, flashy tie and shiny kicks. His dress shirts were perfectly crisp and I was crushin on his wardrobe. I asked him to give me the secret and he said Marshall’s. I laughed and laughed and he didn’t budge, just a straight face without expression. You see, the secret, as he told it, is to hit up Marshall’s and walk in there with a plan. Slowly check each dress shirt until you find the one that’s right for you. Know ahead of time that there is a really good chance that shirt won’t be in the house, so practice patience and take it slow.
I started doing that and wouldn’t you know it, I started to find some sweet dress shirts at a wonderful discount. I would fall back into the impatient mode from time to time, but when I practice patience and take it slow, the experience is solid.

Dog toy for $ 2.99 & dog treats too! What a deal!
Most of the time, I pay a visit to Marshall’s when I am in need for a good quality chewing toy that my dog «Jackson Louie’ can chew, play and tear up and last for a day or more.
I was really surprised that Marshall’s has good selection for dogs and cats accessories. They even have a huge line of dog beds from small, to medium and to even the XLarge dogs (good for me). I bought Jackson a huge dog bed here and it turned out — he doesn’t like dog beds. He has a preference for sleeping on throw kitchen rugs and it has something to do with cushions I found out which he does not care for much. So I buy a few bathroom rugs here and use that instead for him since it’s his favorite. It is also a lot easier for me to throw it in the wash.
The best part about Marshall’s, their dog treats are dirt cheap. Pricing as low as $ 1 (price value of $ 12) which I had recently purchased and all organic and natural too. Their dog bowls are nice too and of good quality. I do read the labels when it comes to rawhide bones and make sure they are not made in China since many dogs have gotten sick from dog food and treats manufactured there. I suggest rawhide made from Spain and Mexico are the safer choice.
I guess if I took time long enough to shop at Marshall’s and wondered in the men section once in a while or even at their furniture and kitchen, I supposed — I could find plenty of items to take home with me.

A successful shopping trip!!! Three adorable shirts and sweater for under $ 50, and the teenager got two cute shirts and an adorable jacket for under $ 50 too!!!
The store is clean, the employees are really nice and they have a great selection of shoes and other goodies that warm my heart and drain my pocketbook. I could spend hours here just wandering through the rows of hanging clothes. If you love to shop and don’t like to spend oodles of cash on the latest fashions, this is a good place to spend your lunch hour!
Happy shopping!