Old Navy

They moved??? :(This was the bestOld Navy in No Cal, clean, great clearance, staff was awesome, friendly nice, the best customer service! Where did they move???

WOW! Talk about horrible customer service! The employees that «act» like they are working there are not doing a good job.
I went there yesterday (Friday) at about 5pm. The store maybe had 3 other customers. I think??? that there were 4 employees working. There were only 2 other people in the store. The Old Navy staff never said a word to me or the other customers. They were just… well doing nothing. If you can pick them out as employees, well, good luck.
NOBODY was in the the dressing room. NOBODY! The store did not have clothes on the floor so someone should have been back there. Even worse NOBODY was at the checkout stand or even at the front of the store. I had to yell out «hello!» a few times to get an employee to the register. When someone came up all they grunted out a «hey» and nothing else. SUCH BAD CUSTOMER SERVIVE. With nobody at the front to begin with and nobody in the dressing room and nobody on the floor I have no clue what they are doing.
I know because I was once a manager at a Flagship (really big) Old Navy 10 years ago. My store was always busy and we even worked until 2AM. Sometimes we would come in at 3AM. That was back in the day when Old Navy employees had great work ethic. These people just show up for a check and don’t care. They should all be fired.
Hey… but to anyone out there that needs a job (or just free money) go there and do nothing!

I have gone to this one a few times because it is close to my house, but it is usually a disaster (at least on the women’s side).
After the first few rows, the further toward the back you get, the messier and more disorganized it gets.
I was there about a month ago and someone was letting their children run wild through the store, which I ignored… Until I went into the dressing rooms and these kids were also going crazy through there — throwing things and even one little girl tried to climb under my dressing room door! totally unacceptable! Their parents were no-​where to be found, so I told the nearest employee who said «Yeah, they do that sometimes.» — EEkkk!
It’s an easy place to get some cheap clothes in a rush, but save yourself a little headache and go to the one near hillsdale mall. Way cleaner!

The good thing about this store is that it is conveniently located. It is a bit small, which is fine, but the selection of boys clothes is extremely minimal.
I was disappointed when I dropped into the store today. Not one person greeted me upon entering. All of the dressing rooms were empty and locked and I had to look for someone to open one for me. I wouldn’t have minded so much, if it weren’t for the fact that the gals were all hanging around at the back of the store chatting. It felt awkward to have to break up their little pow wow just to ask for an unlocked dressing room.
The gal at the register was nice though. I’d like to give 3 stars, but for this particular visit, I think 2 stars are more appropriate.

great cheap clothes and this store is large and not usually busy.
Best kids costumes ever.

Yeah. I’m only reviewing this place because Unilocal keeps telling me to and I’m having a clear out.
This store is ok, not the best in the area but it’s not as busy and easier to get to. The problem I find with this store is what Dina V mentioned and that I can never really find anything or if I do it’s too big or long. Great of your around average height of 165 cm but when you’re barely pushing 150 it’s a problem. They need Petite’s.
That being said the kids section is great for cute graphic tee’s (Hello Kitty!) and the staff are super friendly.

Love shopping here. friendly staffs. good customer service. clean and organized sections. If there is a sale going on and if you don’t happen to visit the store by noon, its all gone.

Out of all the Old Navy’s in my 20 mile radius this would be my least favorite one. I can never find much at this one, especially in the sales racks.
My kids only like the water fountains in the front. lol.

This is the smaller Old Navy in San Mateo. While it’s not as big as the Hillsdale Old Navy it is a lot less crowded. I like coming here for staples but if you’re going for sale items the Hillsdale Old Navy is the better bet since they have more stock.

I must say, this has to be the most organized ON i have ever been in to! Everything was folded, no mess. Shopping there today was a breeze, I did not have a panic attack. Thank You, Bridgepointed Old Navy!!!

Love this location because everything is just within walking distance from each other. This store is huge and it never fails to find an awesome bargain here. Staff is friendly and helpful. This is my favorite Old Navy store in the Peninsula.

Out of all the Bay Area Old Navy’s, this Bridgepointe location is 1 of my faves
Hugemongous store w/​lots & lots of stock… so the likelihood of finding my size is high — & this is b/​c most of the time, things go so quickly at Old Navy’s that all that’s left is like Size 0 or 20… but not here!
Get all my staples here — colored camis, fun shorts, lots of comfy fleece, & cute dresses that travel really well. They also have fun blankets, beach bags, & shoes — little something for everyone & prices can’t be beat!
Their return policy is extremely generous & easy — no hassle!
Staff is super-​friendly, lots of parking to be found, fun 80s music plays while we shop… what could be better?!

Out of all the Old Navy’s throughout California, I have to say that Old Navy in Bridgepointe Shopping Center is by far the most outstanding. There is no difficulty finding parking, like at Hillsdale or Redwood City. The staff are by far most pleasant and helpful in assisting you. If you’re ever there and you want amazing customer service, ask for Matthew and he will help with all your needs.
The only difficulty I had was locating the perfect shoes to compliment my old navy outfit.

Out of all the old navy’s in the peninsula i love this old navy.
The staff is very friendly and with the exception of their clearance i have to say that this is a very neat store.

On any given day, there is an 86% chance that my clothing will come into contact with some piece of partially eaten food from either the mouth of a 3 year old or from an elderly individual, liquid that has been spit at me or drooled on to me, any various bodily fluid including but not limited to mucus or urine, and/​or some type of art supply (often glitter, glue, and finger paint).
For these reasons, I refuse to wear anything to work (at either of my jobs) that 1) costs more than $ 15, 2) requires dry cleaning or 3) would make me sad to burn if I have to.
Thanks to Old Navy and their current 60% off sale, I am now the proud owner of several items that fit all 3 of my criteria. As an added bonus, each item is ill-​fitting, unflattering, and paper thin. But, everything is PERFECT for work. YAY!

I don’t know why there is an Old Navy here and one 3 miles away at Hillsdale Mall. But they’ve both been around for 4+ years and both seem to be thriving. I think the Mall ON capitalizes on people at the mall who wait for Macaroni Grill and Barnes & Noble which this ON is for people going to Target and BBB. It seems to work.
Not the biggest or the best Old Navy but I probably buy ¾ of the things I buy from Old Navy at this one store.

6:53 pm on a Sunday Night. Wanting to try on a dress, I go into the Dressing Room and she guides me to the room.
6:55 pm: Lights shut off in the dressing room. Me half naked yells, «Hello?» Old Navy Rep replies «We’re Closing in 5 minutes»
Really now?
6:57 Walking out of the door: I spot Manager and I share my comments. Then he said sorry. Then he tried to make something up saying that the lights are automatic. Really. Then PROGRAM IT TO TURN OFF IN 3 MINUTES. (no I didn’t say that!). But still… don’t make excuses for your High School Staff.

Very small Old Navy, their clearance sucks! Sorry but I’m used to bigger stores. They need to beef up their sale rack.

My biggest complain about this Old Navy? There are no mirrors whatsoever inside of the store, except for in the dressing rooms!
Cheap, cheap, cheap. Where else can you find jeans on sale for $ 15 or sometimes even less? Not the best quality (they stretch out and fade) but they’re so cheap that you can replace your clothes whenever you like.
Another complaint would be sizing. It doesn’t make sense than a M underwear is 2 times the size of the L underwear in one style and just a little bigger than the S in another. A friend of mine was looking for skinny jeans, and the 8 was way too baggy and not skinny jean-​esque at all, and the 6 was way too tight. What gives? I guess for such low prices, you have to make sacrifices.
— — — — — — — — — — — — — — — — — — — — -
P.S.
Dear Parents,
The water fountain that Kevo built outside is not a free daycare service. Please teach your children why you shouldn’t run around outdoor fountains and also watch them so that they don’t fall in and drown.
Love,
Amy D.

I like Old Navy. The clothes aren’t expensive and are nice enough for everyday business casual work clothes.
But I still work in construction, in the office that is. So Old Navy clothes is perfect. If I happen to get dirty or stained, no problem. The $ 10 long sleeve button down shirt isn’t going to bankrupt me.