Sports Authority

Perhaps now is the time to check this closing out of business sale — price is close to reasonable. They do other things for sale like the mannequins (or whatever it’s called -, see pic) lol

This location is closing, having a «GOING OUT OF BUSINESS SALE» starting May 25^th 2016. Let me tell you this is a scam, and you’re not saving any money. Some of the prices were raised BEFORE they applied the «going out of business sale price discount». The Addidas cleats I wanted were $ 69.99 two weeks ago. Today, they were marked as $ 79.99 with a «going out of business sale discount» of 15% off. Okay save $ 2 from two weeks ago price!!! This is just one example of their scams. PLEASE PLEASE Don’t fall for their scheme of «GOING OUT OF BUSINESS SALE» as a real savings.
Even after this «SALE», my cleats were still cheaper at BIG 5. It is a scam. Good ridden to this store. No wonder you’re going under. CROOKS!!! SCAMERS!!!

Goods are nothing special, but quick and easy customer service delivered with a smile. Recommend the selection of volleyball knee pads.

Hands down probably some of the worst service I’ve ever had. I know there are policies and procedures but you seriously cant take a company card? Not only can you not take them everyone had a terrible attitude and NO CLUE as to why they cant. with Last time I use sports authority as our company wellness prize winnings.

I seldom find myself coming here to shop since they no longer carry Fishing and Hunting equipment. Now I only come when they have a good sale. Besides the convenience of it being located next to me is the reason I shop here. 3 stars for long lines and selection.

I really like this sports authority. My daughter plays softball and we purchase all of her gear and equipment here. I’ve also purchased clothing for my self and my husband, tennis gifts for my niece, swim shirts and shorts, shoes etc. Every time we visit this location an employee comes up to ask if we need any help. All of their cashiers are nice and efficient as well. Plenty of parking available, even with all of the other stores and restaurants around. The only gripe I have is that they don’t always keep merchandize stocked. For example, I saw some very cute under armour shirts I liked for my daughter, but. none in her size. Out of 5 – 6 different colors, not one in her size. When I asked one of the guys there, he said they were expecting a shipment in the next few days. Although, this was disappointing, I appreciated him being apologetic and helpful. He offered to look at different stores and online, without me even asking. I did find a really cute Nike sweater for myself ;)

Defiantly check in here before buying anything.
You get $ 10 offa $ 50+ purchase. Solid deal.

If I could post no stars I would.
I went into the store with the intention to purchase a new pair of gym shoes.
There was nearly no customers in the store. In that time I was in the store I spent the next 30 min in the men’s shoe section trying on shoes, not really knowing what I was looking for and needed some help. I did however walked around the shoe area looking for a store assistant with none to be found. I wanted a pair then and there as I was on my way to the gym.
Thank you for allowing me to search for my own shoes and allowed my to make an online purchase while trying on your shoes.
Won’t be coming back to buy. Maybe I’ll come to try before making another online purchase.

I came in for a pair of 3lb weights and some new lightweight trainers and I left nothing.
Womp womp.
They seemed to have an impressive selection of ladies workout clothing that I would have happily perused had they had just one of the things I’d come in for in stock.
I’m set on getting a pair of Nike Free trainers to take on an upcoming trip and replace my current bulky, heavy kicks but sadly left shoeless after their selection of shoes (which is actually pretty good as far as styles go) only carried a single 7.5 size shoe in any of the dozen+ Nike Free styles they carry. And when I say they only had a single show, I do not mean a single pair, as I opened the box and in it was just one shoe.
I repeat: Womp womp.
I thought maybe the other shoe might have been the display, but it wasn’t and the shoe that was on display had a giant red tag poked through it. For such a delicate shoe in terms of fabric, I don’t know that I’d want it to have something sharp poked through it at any point. I also noticed that not all the displays were accurate. Some display listed a shoe as $ 100, while others showed the same shoe as being on sale for $ 59, but that would only be relevant if you wore a size 9, because that was pretty unanimously the only size they had in plentiful stock for each shoe.
When I gave up on shoes I went straight to the next item on my list for 3lb hand weights. I looked at the weight bins and they had an abundance of 1, 2, 5, and higher weights, but in the 3lb weights there was just one single weight left. Again, I can’t catch a break with getting anything in a pair here. womp womp.
A staff member did come by while I was looking at the shoes but it seems the long weekend took a toll on the Sports Authority’s stock supply that went beyond what the help of any employee could assist with.
I’d come back to peruse on a not-​weekend and not-​holiday to see if their stocking abilities are improved, but I’m kinda bummed that they only carried half of 100% of the items I was looking to purchase.

Terrible customer service. We had to hunt someone down after 15 minutes of waiting for someone to show up to open the fitting room. They were out of the socks we were looking for, and staff was overall not helpful.

This Sport’s Authority is in a great location and carries a nice variety of items. WHEN you can find someone, they are pretty helpful. But, more often than not, when I come in and need to ask for help, it’s really hard to find someone. Given that the fitting rooms are locked, this is quite inconvenient.

The store in itself is similar to most Sports Authority locations. Nothing wrong, nothing special.
This review is primarily to recognize an employee who provided outstanding service: Crystal.
My fiancé and I previously purchased a sleeping bag from another location. The bag was improperly labeled and incorrectly bagged. Simply put, we paid more money for a cheaper bag. We discovered this bumble during our camping trip and immediately brought the (used) sleeping bag, no receipt, and our concerns to this store. Crystal was the cashier who helped us. We asked for an exchange but without a receipt it was no simple transaction. Crystal immediately collected information and took to the phone to contact the original store. In a matter of minutes she was able to make the exchange. She was probably just doing her job but she did it amazingly. Timely, efficient, willing, and courteous. Thank you Crystal! You’re appreciated!

I had the best experience here at Sports Authority. Tyler (manager) along with the whole staff gave my husband and I, a class A customer service. From the time we walked in, till we left, they were greeting you and helping you. I admire the time and effort they put in their customers. I will definitely spread the word about this Sports Authority Location. Thank you guys for everything!

I went into tonight and received excellent customer service from David the team leader. Thanks so much for your help! I walk 100 miles a month and go through shoes quite quickly! I will always be a loyal customer! thanks for standing behind your product! I highly recommend this location.

Perhaps I’ve been lucky, but each time I’ve needed some help the sales associate has been very knowledgeable and helpful. I always get my questions answered and never feel pressured like at other department stores.

Unethical business practices making you think you saved money but in reality you were entitled into saving more.
I bought a gun safe that was on sale for $ 299 normally $ 349 I believe. Not really a purchase I wanted to make but I didnt want the cheapest one for safety and security purposes with california gun law.
I find someone and they check in the back for one and bring it to the front and I talk to her and she starts ringing me up. I sign up for their loyalty program to get $ 15 back later because it is a free membership. I mean why not. This is where the scam comes in.
«So we have service plans, I am already giving you the year for free, but you can get up to 2 years for only.» what ever the price is more… currently there is a promotion for 10% off purchases over $ 50 which I just found out right now as I am at home.
I reviewed my receipt I paid for a service plan with a 10% off coupon attached. This service plan by law was illegally sold to me thinking I was getting it for free.
As a consumer it is my right to decide if and when I decided I want this plan. I was entitled to the 10% off regardless of the plan and it was NOT given to me for free not matter what.
I now need to waste gas to go get that stupid $ 25 back on my card and get the $ 30 savings my receipt like it says I have wasted. I even said at the counter I work at a service department and I dont see how a service plan on a gun safe even makes sense. There is a manufacture guarantee for so long and its a gun safe the door doesnt just fall off.
For those that would like to read more into consumer law and understand your rights and scams I urge you to read this. I feel like I was taken at a place that used to be considered a credible honorable business to me.
I have submitted their management call and talk to me. Im crossing my fingers it wasn’t the manager that assisted me in the sale in the first place.
This is a big waste of time for a small amount of money and an annoyance to typical busy day that could have been avoided if their were honest people in this world that cared about customer service. I dont treat my customers like this I expect to be treated 100% the same way

This is the worse Sports authority I have ever been visited, soley based on customer service. I asked the sales associate to help me find something twice and he told me just keep looking. I asked about the online store being incorrect and he said I could just back tomorrow. It was no big deal. Very frustrating since I was in a hurry. I have worked in retail before so I understand being tired on the holidays. However he was useless and just watched me search for half an hour. No one offered to help once. No one smiled. I left feeling depressed

The good: conveniently located, easy free parking, clean, good selection
The bad: everything is over priced and the staff are HORRIBLE! A bunch of young kids who never ask to help you. Every time I go there, they only have one or two people at the registers, and no one on the floor to help. They make you snake through two aisles of merchandise to get to the check out. Obvious ploy at marketing to impulse buyers.

Sports Authority is coming along. This last visit it was looking the best that I’ve seen it. They have a large selection of women’s North Face and a lot of shoes. The downside of this location is that every time I’m in here, there will be a ton of one item and empty shelves of others. For example, this weekend there were overstuffed hangers of first aid kits & camping pots but the rack of carabiners was 75% empty and several that were remaining were broken and there was a big empty section on the same aisle maybe just waiting for something. Still overall, it looks so much better than before. I hope that it keeps improving.

there is no denying this place is huge-​mungous. If you were into all the activities they covered you’d be some kind of athlete extraordinaire. First off I love the attack dummies in the window. Feels like I should be taking a samurai sword to one. Fitness, apparel, sports specific goods. The snowboard section is not as crazy as I’d hoped but they do carry a lot of Burton, K2, and Ride. I think however the way this winter is going in CA, I should have looked for kayaking goods instead!