Keep this in mind, I didn’t hate the food. I LOVE chipotle. I hated the experience. I’ve been to this location and both of the times I’ve been here happened to be at quarter til close. Yes I work retail I know that I’m a douche for coming in within ur last 15 mins. At each chipotle there is someone that just rings you out and bags your food. The employee at the time was a big red headed young adult and already had me rang out and was asking me for my card before I even chose my salsas. I added guacamole and of course the total was different by then. The gentleman making my food was very courteous and finished helping me and nicely placed my two bowls on the counter next to the open bag. The kid ringing me out then stared at me blankly, I stared back slightly confused as my food just sat on the counter. I scoffed and put the two bowls into the bag myself and ended up spilling my bowl into the to go bag. The kid saw and quickly walked towards the seating area and started stacking chairs in an urgent rush to get out on time. This is what happens when you go to chipotle quarter til close haha. I manage a retail location and would not be happy if I had a lousy excuse of an employee working for me. I just wanted to kindly let you know that this kid clearly is way too good for his job and I would personally promote him to customer if he was mine. This won’t make me stop eating chipotle ever. Cus I love chipotle.
Sara N.
Rating des Ortes: 2 Draper, UT
The food is hard to eat with or without a fork or spoon and it’s super greasy. Bleh. Not very appetizing and didn’t taste good either. First time going and probably won’t eat there again.
Dhane A.
Rating des Ortes: 1 Draper, UT
Normally a solid three or four stars, but this last visit was atrocious. During lunch hour, they did not have black beans or steak. A tex mex without black beans. Well done, Chipotle.
Jonathan C.
Rating des Ortes: 1 Salt Lake City, Salt Lake City, UT
My wife ate at the new location a cross from the hospital and received raw chicken in her burrito. She spent the next several hours throwing up. Chipotle has gone down hill. With the ecoli outbreak and this, it’s not a safe place to eat anymore.
Trisha W.
Rating des Ortes: 4 Sandy, UT
The food is good and always seems fresh. Most of the employees are really nice and we are usually greeted with kind words and smiles.
Danielle P.
Rating des Ortes: 4 Herriman, UT
It’s always good! The only reason I’m not giving five stars is that the tables were dirty. Portions are huge!
Colton G.
Rating des Ortes: 5 Salem, UT
Chipotle is my favorite fast food restaurant. This location has never been a disappointment for me, the smell and atmosphere are so pleasant, and the employees are active and attentive. I always get the barbacoa burrito with extra meat and they always get the right amount without fail, I never have to wait long and it’s always fresh.
Crystal H.
Rating des Ortes: 4 South Jordan, UT
I love going to chipotle and it tends to never disappoint me. It depends on what time of day you go, but the line tends to get pretty long during the peak hours of lunch and dinner. I’ve noticed that the service isn’t as fast as it is in California, but they still have great customer service. I always ask for extra tomato salsa and corn on my burrito bowl, and they always do it willingly. The only advice I have is to order in person rather than ordering online. When I ordered my burrito online the portion was half the size I would normally get if I had waited in line and ordered my bowl. I was pretty disappointed, but now I know not to order online.
Tony L.
Rating des Ortes: 2 South Jordan, UT
Lacked flavor and gave smaller portions. Now I understand why this place is the choice of healthy eating enthusiasts. Not my cup of tea. When you crave Mexican food, you want bold flavors. Spicy and tasty. Big portions. This place is the complete opposite of that.
Frank M.
Rating des Ortes: 4 West Valley City, UT
It’s fast food, but it isn’t bad. It’s on par with Café Rio… but this is a national chain, so you can Facebook about it and your friends in New York will no where you ate lunch after going to the gym. I’m sure you’ve seen all the news articles already but the ingredients seem high quality. One man’s opinion is that their average sized burrito should not be consumed by any one person alone. Chop it in half and share it with a buddy. It will be doing not only your buddy and wallet a favor, but also your gut you fatty.
Michelle S.
Rating des Ortes: 1 Sandy, UT
WHATTHEHELLJUSTHAPPENEDTOCHIPOTLE! I just watched 3 employees here try to wrap the burritos for the lady in front of us, it took them 4 tries and 4 tortillas, for 1 burrito! What a joke. To be fair, her burrito order(s) sounded something like this«4 scoops of steak and 1 scoop of chicken, double rice, 4 scoops of hot sauce, 3x cheese, 3 scoops of sour cream, 4 scoops of corn, and 6 sides of guacamole…» Sadly, I’m not exaggerating! By this time, there’s a line of people waiting for their half made burritos on the line, which was held up because of the hungry and very particular lady. I’ve never seen 15+ burruitos sitting there for so long, I’m talking at least 10 minutes because of the fiasco. She had no shame or concern for the situation she unleashed; it was at least entertaining, although very frustrating being behind her. She was rude to the employees for not being able to wrap her burrito up well. These people annoy me like no other! Then, I watched the lady working smear the hot sauce, chicken and steak all over the bar from ladies said burrito. The lady working then proceeds to wipe our veggie burritos through the slop of hot sauce and meat from the bar; getting the crap not only on the outside foil, but our tortillas as well, hello cross contamination! This is by far the worst Chipotle location in the Valley. This is the 3rd awful visit in a row to this location and my absolule last. Every other location will put the guacamole that comes with a veggie burrito on the side, so I can have it with the chips we purchase additionally. Sadly, they weren’t willing to make this request for me. My assumption was they were pushed over the edge by the accommodations made for the previous lady. I’m baffled by the lack of knowledge and common sense that I just dealt with from the staff here.
Len C.
Rating des Ortes: 5 Downtown, Los Angeles, CA
Just last Friday, I was in line at the Chipotle in Barstow, picking up dinner for the family. We had just finished a fantastic week at Disney, and were on our way home. We stopped at a little Motel 6 in Barstow, and were delighted to find that a Chipotle was close by. We eat plant based, and sometimes it’s hard to find something great to eat. Now, exactly one week later, I’m in line at Chipotle again, picking up dinner for date night. Two Sofritas Burritos, with guac. And yes, I know the guac costs extra :)
Hollis D.
Rating des Ortes: 2 South Jordan, UT
Went here for the first time and I must say, I was quite disappointed. Basically a knock off Café Rio but not even half as good. the food seemed like it was missing a lot of flavor, my burrito came wrapped in aluminum foil and served in a fry basket with a sheet of wax paper inside. Trying to cut through the burrito just got pieces of tin and paper in my food. I wouldn’t go backt here again. Especially seeing how small the menu and portions are. not to mention, the prices weren’t that great either.
Tony L.
Rating des Ortes: 4 Sandy, UT
This Chipotle was actually the very first chipotle I visited despite them being a chain and all. The setup felt like a bit like Café Rio, except with healthier ingredients without sacrificing flavor. I remember seeing them listed as one of the top 5 healthiest, or lesser evil, fast food chain in the US. Burrito is usually a safe choice if you are not into the healthy stuff. The burrito bowl felt slightly healthier. For some reason I really like the corn selection for veggie, since not many places serve them within a burrito. Their chips were good too, and I only wish their spicy salsa was spicier. If you are unfamiliar with the chain, there are a lot media about them, and I think there is even a Netflix documentary about them.
Chantel H.
Rating des Ortes: 4 Salt Lake City, UT
Love Chipotle! The burrito bowls are amazing, make sure to add guac(it is extra but they give you so much it’s very worth it) and the mixed peppers. They are healthy choice and the meats always taste so fresh. The burritos are also delicious and very big! The salsa gets spicy so be careful on that end. The service is always quick and friendly.
Alexis R.
Rating des Ortes: 1 Lehi, UT
I was a diehard chipotle fan until I moved to an area where this was my closest option. I gave it a decent amount of chances before it became too much when I got food poisoning from their steak. Time after time I have had problems with their meat here– the chicken is often burnt or very fatty, the steak is almost all fat. And I can agree with others that they do give very small portions in comparison to chipotle standard. Sadly this experience has turned me off from chipotle forever.
Brock N.
Rating des Ortes: 1 Provo, UT
Worst service I’ve ever had at a chipotle and skimping on the meat. I wish they ran them well in Utah
Leanne A.
Rating des Ortes: 4 West Jordan, UT
A chipotle burrito is like the size of a small child, they are huge. But so delicious. I really like the chicken burrito, with brown rice. They have really delicious salsa, I like the green which is medium level spice. I also like the corn salsa on my burrito. The tortillas are always warm, soft, and chewy; I love them. The chips and salsa are good, but I feel like sometimes the chips are a bit stale, because they bag them all up at the beginning of the day. My husband is always craving Chipotle, so we are definitely regulars.
Curtis C.
Rating des Ortes: 2 Salt Lake City, UT
No, no, no, no… I just don’t understand how people can rant and rave about Chipotle. Somehow I’ve avoided the hype for years, until last night. Last night I finally tried it for my very first time and was blown away by how average it was. I haven’t hated a place like this since Cheesecake Factory. I picked up a carnitas burrito with black and pinto, lime rice, sour cream, both salsas and some cheese. The food was made quickly, I paid, and began the search for a table. There was 4 of us and so the round booth table looked perfect… except that it was covered in chunks of food and other trash. So instead we sat at a small square table for 4. The atmosphere is the awful let’s build everything out of tin cans and the most echoey material we can find so that no one can hear what they are saying, let alone what people 2 feet away are saying to them setting. I don’t understand this trend and I’m done with places that do it. The hot sauce selection is lame. Café Rio has 10+ different types of hot sauces, including some great ones like Killer Bee and some of the Iguana sauces. Chipotle has Tabasco and only Tabasco. At least they have the green pepper and chipotle Tabasco sauces, but still, very weak selection. I couldn’t make my burrito spicy, which makes no sense at any Mexican restaurant. Taco Bell has a better hot sauce lineup than these guys, which should never be the case for a $ 7+ burrito. Then there was my burrito. I can’t find words to describe the levels of average it was. It was just there. It had no flavor to it at all. I would compare it to eating flavorless oatmeal. Maybe I made a mistake in getting carnitas, it was a «I’ve never been here before» panic order, but with how disappointing this food was I don’t think I care to come back and try the other meats. Maybe I’ve been spoiled by the other great Mexican places around, but I don’t think that’s the case. I just can’t figure out why people willingly go to places like this. When we left that round table was still dirty, some say it still is to this day.
L And L.
Rating des Ortes: 3 La Jolla, CA
This location could be cleaner. I ordered tacos ahead for pick up, and they weren’t even wrapped up fully(lettuce was spilling out the sides). I also asked for extra rice and corn and was disappointed my request was not fulfilled, whereas in other locations it has been. When I arrived to pick up the food they said they ran out of pico de gallo and were currently making it, which would be about 5 min. They offered me a large drink free of charge, which was really nice of them. Things like this make me much more willing to come back in the future.