Freebirds World Burrito – Sandy

Great burritos, decent prices, great selections of fixins. Very cool and casual place where you can make tin foil sculptures out of your burrito wrappers. I like spicy so the habanero sauce is awesome on the burrito.

I honestly wanted to love this place. World burrito raised all sorts of cool fusion possibilities– banh mi burrito? Thai mango burrito? I had expectations. But…
This is as run of the mill as burritos get. I guess you can get one of a few types of tortillas taken from a plastic bag, but is thereafter filled with the most generic fillings. My service was horrible thanks to the manager constantly interrupting the person who was handling my order with his complaints about another colleague. Nice mood kill.
I can’t think of one reason why you wouldn’t go to Chipotle for much better service and tastier proteins or to Café Rio for fresh made tortillas and even more choice.
This was really one step above Taco Bell. What a gigantic miss. Pass pass pass.

Great size (Monster, if you’re hungry enough), delicious and fresh ingredients, great service. What more do you want? This is my go-​to burrito now, even over Chipotle. The cilantro lime rice is better than anywhere else.

First time here today. It was good but not great and a bit more expensive than other places.
They have a few size options so that’s nice. Sometimes you feel like a monster burrito and other times a much smaller one. They are stocked with options on what to put in your burrito. All seemed fresh and well prepared.
However I found myself always comparing it to other burrito joints. Plus 9 bucks for a burrito is a bit steep. I like it but I didn’t love it.

Oh, the paperwork! I come in and ask for five burritos and the girl behind the counter just stares at me like I asked her the explain quantum physics. They hand me a long form to fill out! I just want you to start making burritos.
Everything is confusing there. I was the only one there but they make me walk around the long way to order. Several others who came in after me had to make the walk of shame. Décor does not make sense, even getting the right lid for your drink was confusing. Also, a large drink is the size of a medium drink everywhere else.
3 stars only because the food was ok

The good, the bad, and the ugly.
The good:
Atmosphere is fun
Selection is good. Lots of options.
My chicken was tasty.
Staff helped me out for a first time.
Cheese sauce for chips was good.
The bad:
I wish the tortillas were thicker.
Wanted more drink options.
The ugly:
The display of tin foil art all over. It makes me wonder if there is rotting food right next to my face.

I love Mexican cuisine, so I had to check this local burrito line joint. Confusing door set up on where to order but with a little bit of mind power I didn’t feel like Ray Charles walking.
The menu was straightforward and they had some spicy options. You can tell the owners put a lot of effort into going for a fun atmosphere. Maybe the staff is underpaid or its that working with food all day is down right no fun, but the employees were not as exciting as the ambience presented.
Like other reviews I saw, being a first timer you’ll have questions, they didn’t like that. I went right before lunch rush too, so it wasn’t busy. Kid rolled his eyes and stared at me like I was a juvenile correction officer telling him to stop being a delinquent. I laughed, he scoffed. Typical bad first date stuff.
Good spread of choices. However the quality of the ingredients are essential to all cooking and especially Mexican. The rice is overcooked, the salsas were watery, cilantro leafs were chopped not sliced (dark color). Overall my spicy chicken burrito didn’t look appetizing when they were assembling it. Shocker, it wasn’t good. No flavor. I’ve had non Latinos cook better Mexican.
2 stars at best. I wanted to like a local stop, I really tried. I will not be going back.

Locally owned and operated, so you gotta give them points there.
The burrito was a pleasant surprise– different enough to stand out, but not so crazy that it was too unfamiliar. Good meat, great sauces.
Décor was interesting but cohesively themed which is better than most local joints can say.
Support this restaurant! Freedom
+ peace = freebirds.

This place is growing on me. They have a couple kinks to work out, but otherwise, it’s a step up from Chipotle, etc.
What I like most is the selection of ingredients. They have multiple wraps to choose from, excellent meats, fresh avocado, jalepenos, cilantro, plenty of salsa and sauce choices, and it’s all executed very well. It might take a few visits to find your perfect combination, but it’s worth the effort once you do.
One the other hand, the rice is always overcooked and mushy. The service can be a little slow, and the employees don’t do the best job of explaining the food options to the customer.
If they can manage to smooth those things out, this would be a 5-​star fast food burrito joint.

Okay, normally I do t write reviews but this place just pissed me off!!!
I love the food! But seriously!!! I have come to this location every single day for the last week, NO corn tortillas… How can you offer a Mexican style food with out Corn tortillas. No offer of apology or anything from the manager!!! Just leaves it up to the employees to fend for themselves.
Sorry management but you deserve this bad rating!!!
PS … The employees told me they go to Costco for their corn tortillas and Costco is literally right around the corner !!! You could literally walk there it would take five minutes!

Let the comparison begin! Chipotle is better. No Café rio is. What about Bajio? Costa Vida is good. Preference guys… Preference. For my taste, I like Freebirds over Chipotle. However Café rios chips and queso rocks. Bajios pork chimichanga is one of my favorite. But the steak burrito here is just on top of my list. Not trying to convince anyone that this place is better than the other chains. But I like it here.

We went here tonight and I was so bugged that I wrote the review right away. As in we’re-still-in-the-parking-lot-and-I’m-already-writing-the-review kind of bugged.
The food wasn’t good. It’s not like it was even average; it was actually kind of gross. The lime cilantro rice looked (and tasted) like someome had pureed it or something. It was way too mushy. The black beans were weirdly crunchy, and the lettuce was basically wilted iceberg. Even the lime and cilantro they gave me looked old. My husband got a burrito and didn’t even finish it because all of the vegetables were burnt and the meat was mostly fat.
The staff was unbelievably rude. They were more interested in making inside jokes with one another than in taking customers’ orders. One of the employees asked my husband if he wanted something on his burrito and, instead of listening for his response, listened to a joke one of the other employees was telling and then rudely asked for my husband’s answer again; he answered the first time, but she wasn’t paying attention — which I’m sure happens sometimes, but for her to be rude to him after was really weird. Most of the employees were very unpersonable, rolled their eyes and swore a lot, and constantly made fun of customers they’d just helped.
The employees’ attitude kind of reflects itself in the vibe of the restaurant; everything is in-​your-​face loud (colors, noise, decorations). It’s like this restaurant has no idea what it wants to be so it constantly juxtaposes different motifs in an attempt to attract a diverse crowd (which it doesn’t end up doing).

Kept driving past this place every time I got on the freeway and finally decided to give it a go.
I was delighted to see that they had a tortilla free option and grass fed beef.
The ordering process was… Not well organized. It seemed like a grand opening where nobody is trained and nobody is in charged. Even they way the employees dressed was confusing. I don’t think there was a uniform, but I could be wrong.
When it came time to choose my meat I asked the gal behind the counter what they marinated their pork in. She looked at me and cocked her head like I had just asked her something about astro physics. She then turned to the girl next to her and asked the same question, to which the second girl gave the first girl the same perplexed look.
I told them not to worry about it, and I chose the grass fed steak, which was awesome! Super super tender and great flavor. Whenever I get steak at any of the other places (yes even Chipotle) it is dried out and tough, but not here. I also very much appreciated that they had refried beans.
Guacamole and sour cream extra?! Not cool. The guacamole I understand, not the sour cream.
This place has so much unrealized potential. Hopefully they get it together, cuz I would love to make it a regular haunt.

A good alternative to the Café Rio and Costa Vida style burrito. The variety of hot sauces and salsas along with 4 flavors of tortillas make it easy to customize your meal. The Freebird sized (medium) burrito in a Cayenne tortilla was right for me and so were the death sauce and jalapeño salsa on top of «grass fed steak». So much better than «hay fed steak».

yuck yuck yuck!
i was so excited to try this place after seeing it open a few months ago. i am a big chipotle fan and am always looking for other similar places to try. we came here on a rainy night around 10 PM and let the employees know that it was our first time here. there was literally no line in front or behind us, yet they rushed us the entire time. they weren’t about to close (still had an hour), so i’m not sure what the hurry was. the three female employees (one adult and two teenagers/​young adults) all were more interested in chatting with each other than helping us. i seriously felt like i was back in junior high school in the cafeteria line with the lunch lady not caring and just trying to move everyone along. that everyone, in this situation, being only 2 people. not impressed at all.
not only was the service awful, but the food was not good at all. my burrito bowl looked like mush and tasted gross. i kept trying to eat it, but eventually gave up and threw it away. it didn’t taste fresh and it wasn’t warm either. it was just yucky. i will never be returning and chipotle clearly wins here.

I thought the food here was just OK compared to Chipotle. The service was good but I felt rushed by all of the staff. It was our first time here and it wasn’t even busy. It was around 10pm on the weekend and tables were at about 25% capacity. We were the only ones in line but they rushed us through even though we told them it was our first time eating here. Well, it will be our last time eating here.

Freebirds is a great place to get a good burrito. You won’t get any authentic Mexican food here, but you will get a tasty burrito, customized to your liking.
I’ve tried a few different burrito concoctions here and my favorite is the grass fed steak. Yum! Add some roasted veggies (onions/​bell peppers), salsa, re-​fried beans and cheese… and voila! Your’e in Burrito City, USA!
The employees here are always cheerful and helpful. They are experts at stuffing all that flavory goodness into a tortilla, even when I think there’s no possible way it’s going to stay in tact.
The setting is fun, hip and cool, without being… too much.
The only drawback to this location, is the location. There are way too many businesses crammed into this space — with more on the way — that it makes parking an absolute joke. Oh well… it’s worth it.

Guys, these negative reviews of this Freebirds are making me sad. It’s my bias talking, I know.
See, as I may have mentioned in the review of another Freebirds location, this chain is kind of in my blood. It became popular in College Station, TX, home of Texas A&M University (aka my alma mater). It’s basically an Aggie tradition to be hopelessly in love with Freebirds. And, as I mentioned in that review, I never thought Freebirds would come to Utah and now it has and it is THE BEST.
(Well, the best would be if it was closer to my house, but you know.)
Anyway, I went to this particular Freebirds for the first time last week so my husband and I could pick up food to take to his family in Utah county for lunch. (It’s a Saturday tradition.) So we came in here and got a few monster burritos (no super monster on this menu? Whut?) and loaded them with delicious things and toted them down south and ate them. They were wonderful.
I appreciate that this place is not too far off I-​15, though this area of suburban build up seems to be not extremely well thought out, as it’s difficult to get in and out of (but, oddly enough, it’s not as bad as that part of Taylorsville where one of the other Freebirds locations is).
All of you people talkin’ noise about how you’d rather have Chipotle? Continue to enjoy your inferior burrito. I will have my Freebirds, and it will continue to be amazing.

I wanted to make sure I came to Freebirds when it was not busy to try out all their options. I have been to a Freebirds in Taylorsville but haven’t been to this new location. The entrance was a bit confusing as the door that faces the plaza is locked but the entrance is out back. When I entered it was bit confusing where I was supposed to go and I ended up in the corner of the restaurant. But, I could see how other Unilocalers came upon their conclusions about this place. It could get real busy and it could make the employees stressed out to not pay enough attention. They are very stringent on portion control (I expect a lot of guacamole if I am going to be charged extra for it and I should be told that I am going to be charged for it). But this experience was a smooth one because I came right before the rush hour and the employees were eager to help me choose my options.
I chose the freebird (medium) burrito — it was quite expensive at $ 10 and meager looking when I got it. Since it was downtime I asked if I could get it quesarillato (quesadilla wrapping around a burrito) but the employee didn’t know how it was done and was willing enough to learn. I was offered up all my ingredients that I wanted and in the end I was satisfied with my burrito. Now, it was a bit on the small side but it was tangy delicious. I am giving the positive review because of the service there but I am probably going back to chipotle.

I was really unimpressed with freebirds. I love burritos and this one was not good. The rice was mooshy and gross, and the chicken was tasteless and dry. Their hot sauces were good, and were the only thing that made the burrito edible.
They accidentally charged us an extra two dollars, and took ten minutes giving us the money back.
The place is brand new and all of the tables are super wobbly and annoying. I definitely won’t be going back. Save yourself a dollar and go to Chipotle.