A-1 Road Service

I had a car lockout situation. I called a one road service 9 p.m. on a Sunday night. Dispatcher told me the driver will be there in 5 minutes to help you out. Without question a1 road service and towing dispatcher field tech most incredible! And guess how much $ 45 lockout plus a $ 10 tip. Field Service agent named Ron most incredible fast and very efficient. Sunday night I’m in my car about to drive away a gentleman thank you very very much. Very very satisfied customer. I will tell all my friends and family about your fast and professional service

Had a flat at my clients house and called paul from A-​1 and told me he could be at my job site in sunnyvale in 10−15minutes. having a broken jack and no tools on me to fix it myself left me frustrated but after paul showed up, put on my spare with his tools and his own jack we were able to go home early, he even checked the tire pressure and filled it up. Thanks paul!

Honest, friendly, have integrity, fast service and charge a reasonable price. This sum it up. Much better than other towing service company who will try to rip you off…

I called these guys off the internet on Saturday morning after a mishap on Friday night. The dispatch was not only pleasant but actually funny! He set up tow very quickly. The driver was very polite, friendly, and helpful. Kept me appraised at each step of the tow.
I would definitely recommend these guys. I can’t speak for the price. it seemed reasonable but one can always be 10% cheaper. :)

Paul worked with our office as one of our clients needed to be towed. He stayed in contact constant contact with our office and even called to advise that the job has been completed. He even has a great sense of humor, which one needs when working with the public. Thank you for your excellent customer service!

Prompt, (can you believe it???), great sense of humour, made a difficult situation so much better. This was such a pleasant experience to start my day even though I had a flat tire! I gave him an old insurance card and he did all the calling to get what he needed without even asking me to look for a new one. Very friendly, upbeat and fabulous customer service! I highly recommend!

Easy, fast and hassle free. I was in safe hands. THANKS Paul!

Excellent customer service… great prices and he came very quick which is a relief when your stuck on the side of a freeway on a holiday! He changed my tire extra quick and had me back on the road in a hurry. All around a great experience!

Tow truck came 25 minutes after I called. It cost $ 65 to be towed to a mechanic less than a mile away. Fast and very friendly service from the tow truck driver.

It is a one man company. He arrived within 30 mins after I called. Cheap price, good service, highly efficient, good attitude and a big smile!

First of all I am on a Fixed Income, so Price matters to me — I am not like some of these Flat Earther Tea Party members, so How I spend my money is very important.
I had a rather unusual request. I needed a car moved from the Driveway in front of a Garage Door to a car pad about 40 feet away.
My drive way is Y shaped this will help with you see what I am trying to do; so we are moving it from the right side to the left side of the Y.
Spoke too 3A and no can due. Not an Emergency, called the first tow service on Unilocal and it was Mucho Expensive.
Called A-​1 Road Service and spoke to their dispatch person who called the Driver of the Tow Truck — Jose; to check if he could do it and would call back. I did not have long to wait I received a call and was told for 50 bucks Jose would do it — and could be here in 30 min — I said fine as that was the cost for the amount of Beer it would take for 6 guys to do the job.
Jose showed up and he moved the vehicle in about 15 min. Thank You Jose, Thank You A-​1 Road Service.
Here is a Math problem if you want to do it — The car is a compact and the driveway is slanted, so I will let you figure out the amount of force needed on an inclined plane. Oh and the Color of the Car is Red.

Thanks for saving me last night when my car decided to die on me. In any case the service overall was a pleasant experience. Quick service and a more reasonable price for a tow than most. Highly recommended!

Paul is extremely accommodating.
I strategically left my purse, along with wallet and car keys, in my vehicle. You don’t want to be in need of lockout service without means of prepayment. This was discovered by contacting a few nameless tow companies who refused to entertain my needs as I was unable to pay until I had access to my purse.
Mr. Steinmann receives an A+ in my book because:
–Not only was Paul able to meet my needs, his price was the most affordable around! –He showed up in half the time he allowed himself.
–I’m seasoned at locking keys in vehicles. He gained entry to my vehicle speedier than most and without damage to my weather stripping.
Wish I lived closer-​we could become good friends. Locking keys in vehicles is something I’m good at.

When i needed a jump start i called them and the roadside service guy was nice and actually arrived on time. He said he would be there in 20 minutes and arrived with in that time frame.
A1 billed my insurance company (state farm) directly because I have roadside on my policy. Not all companies do that. Most roadside companies make you pay up front and then if you have State Farm they reimburse you.

$ 70 for a tow, and I only had to go down the street. Eh they did do it quickly and with a smile. Had a chat about sports so I guess that helps their customer service review, haha. Still thought it was pricy, although they had to do some extra labor that really did nothing. I had shredded tire stuck on my rim and they tried cutting if off with a blade. Had to be done otherwise it would have messed up my axle, and make it even harder to tow. When I called they said they would be there in like 20 mins, although on Unilocal Mobile my address is literally .01 miles away from them, lol.
I will keep their number in my phone for emergencies as they come any time of the day or night and offer other services like getting gas, getting locked doors open, etc.

Here is my situation.
My car needed a jump start and i was stuck at office.
I got this contact from Unilocal and called them up.
They came in 10 mins and did jump start.
Appreciate your timing and good advice.

In San Jo early on a Sat morn, and locked my keys in the car. In 15 mins, Paul was over, unlocked my car, and direct billed my insurance. Love this guy.

This review covers two separate services. I was off driving in the field from an appointment and started hearing a thumping noise. I pulled over and discovered a flat tire. After calming down, it was 80+ degrees out and I was wearing suit, I Unilocaled a few road service businesses and called a few of them. Paul wasn’t the first one I called but he was the last from here on out. The other shops, a) were understaffed or b) didn’t care or c) completely clueless as to how to handle customers in my situation. No, I do not want a call back an hour and a half later. Paul not only offers great rates but he tries to help by recommending cheaper alternatives than what you might be calling about. He earns his five star review.
He also helped my sister-​in-​law out on a separate occassion where we called him multiple times telling him that we needed his services and then that we didn’t, vice versa. He didn’t seem annoyed or he was really good at hiding it but anyways, he made it out to help us. This was around 10pm at night.
Thanks!

So here is my situation.
Went to the bakery to get my usual butter bun (hella good) after a long stress-​full midterm. Then got back to my car, opened the door and put the key in ignition to on, but didn’t turn on this time. I said this time because this has happened before and I usually just move the negative terminal and it starts again, but this time after multiple tries it didn’t work. I was going to replace the battery terminals eventually by the end of the week. So I decided to go home and call my insurance to see if I have road side assistance and luckily I do. They gave me Paul’s number, so I gave him a call and he said he would be there in 25mins and he was there exactly in 25mins. Talk about accurate timing. In the end, he got my car back running and recommended I go to AutoZone to get it tested. Which I did and they replaced it for free because I was still under warranty. Definitely recommended and will use for future services.

Bought a new Jeep, driving home day 1, and imagine my luck, a flat on 880. Pulled over on Great Mall Dr. Called a few places and they all attempted to nickel and dime me, one place couldn’t even give me a quote but a range. Paul was the only down to earth guy of the bunch that wasn’t trying to gouge me. He was at my location in 15−20min and fixed the flat on the spot… would def. call him again!