All Auto Dismantling

First I called after reading E. R’s review to make sure someone was there during business hour. No one picked up, not even an answering machine. Since I dont live too far I figured I’d swing by just in case. When I got there I saw the door open but before I can step in a guy said we’re closed. I told him I’m here during business hours and he went on to tell me those aren’t the business hours. (I double checked Unilocal and their own website before I went.) I told him otherwise then he made another excuse saying the owner is on holiday. To be honest I had E. R’s review in the back of my mind so when this happened to me I got annoyed quickly. Lastly, the owner or someone representing the owner gave themselves a 5 star review and try to rebuttal E.R.‘s review. One thing they said was they don’t have a sign showing if they are closed or not. This kills the review their credibility cause they do have a sign showing closed.
Anyhow, don’t waste your time and money from a business owner who keeps his own hours. Find a business where the owner cares about his business and not waste potential customer’s time. If I do find a place I will update this post. If anybody can recommend a place please ping me.

This is in response to E. R.‘s review which is absolutely a lie. I read his review a number of times to see any relevant information about All Auto Dismantling and how we do business, but this gentleman (if I could call him that) has not included our business name. So, first of all we are not sure that he knew that he was writing a review about us or referring to us. Then, I read all his other reviews about other businesses. He has used the same negative tone of comments about others. He seems to be a very negative person about everyone. To comment about his review of All Auto Dismantling, our office is open 8am-​5pm but the owner is here every day from 7am. We do not have an open or closed sign. There are always people here to answer the phones calls. It is typical of a busy business to put callers on hold a few minutes at times. And thank god the reason we are busy is the excellent customer service as well as we stand behind our product. The owner, Ali, has been in this business for over thirty (30) years. He is very knowledgeable. So, we recommend that Mr. E. R. to contact us so we know who he is and what kind of experience he has had with us. It is always best to bring the complaint to the business we are dealing with before we make a comment to others. I assure that he is fake about his review about All Auto Dismantling and suspect that he is fake about all the reviews that he writes.

The place claims to be open from 8AM to 6PM but the clown that owns the business is not there. I called the place in the middle of the day and I was put on hold twice for several minutes by some idiot who was too busy doing something else. I got fed up and hung up. I drove by on a Monday morning at 8:20 and the place was closed. I also drove by on a Tuesday afternoon at 5:45 to find the place open but deserted and the sign saying «closed». It’s funny that the business should be open between 8AM and 6PM. The only problem is that the douchebag that runs the business is a major clown. It was a total waste of time. I give it one star for the ability to do the impossible to deliver 0% customer satisfaction.

This is a auto repair shop, I ordered a engine for my own car, a 96 camry and the price was more than fair, they delivered it to Redwood city and the engine was in great shape for a older car.

I normally do not work on cars but the economy forced me to. I needed some parts for my PT Cruiser. All Auto had the parts and I went there, cash in hand. Turns out, I overpaid them by $ 100.- While I am waiting for the parts to be removed, the employee comes out and returns the money to me. When I took the money from his very dirty hands I thought «How many so called high end businesses would have done that?»
I am moved by their honesty. Thank you very much. We need more people like you and fewer bankers.