Century Automotive

Save yourself time and money… Take your car elsewhere. We took our 2010 Dodge Challenger here for 2 issues…1) lack of acceleration and 2) a smell of gas.
Jamie first said the car needed an oil change and the wrong oil was used on the last one. After the oil change, he then said it was the intake valves. For that, the solenoids were replaced. I was told the computer would not sync the new parts, so Jamie had to take the car to Stevens Creek Dodge to be «reprogrammed.» In actuality more work had to be done.
Then Jamie told us the gas smell was from a broken seal on the gas tank which meant the gas tank had to be dropped. He replaced that. Well we just had to take the car to Stevens Creek Dodge yet again to replace the fuel tank because the smell of gas never went away and the car was actually leaking puddles of gas. The dodge dealership said that Jamie was assuming it was the seal but did not do the next test to confirm it was the seal not the fuel tank. Oh and you do not have to drop the tank to replace it, it is under the rear seats.
Bottom line is, I feel as if I double paid for the repairs of our car. Once to Century Automotive and once to Stevens Creek Dodge to fix the mistakes by Jamie. The whole process (the visit to Century Automotive, and the 2 trips to Dodge) took 3 weeks. The only reason I would give Jamie 1 star is because he allowed our son (whose car it is) to drive his old BMW the second week the car was at Century Automotive.
Seriously rethink taking your car here for repairs! We are out a lot of time and a TON of money!

Jamie, the owner, was recommended to me for service on my Lexus. While I do like the service center at Lexus, Jamie was able to work me in at the last minute for a repair. He actually had me wait in the lobby as he prioritized my car to get me back on the road. He’s very quality oriented, quick, and his prices are very competitive. I would recommend Century Automotive to others; regardless of make of car.

Working here is great. getting jobs done here right, even better than some dealerships in my experience.

Jamie has been taking care of cars with my family for years and has always been very honest and trustworthy. These days it’s hard to find places where you can always talk to the same guy year after year and not just the guy on shift at the desk.

I’ve been taking my vehicles to Century Automotive for many years now and I would recommend them to my friends.
Jamie (the owner) is a very trustworthy and fair guy. He has never been pushy. He will look at my car and give me a prioritized list of what things needs to be fixed. He’ll tell me what needs immediate attention and what issues can be fixed later.
I’ve never experienced any issues with this company.

My husband and I have gone to Jamie for over 8 years and have always had nothing but great experiences. He is honest and I never had the feeling he was trying to charge extra or get me to have services I didn’t need. He is very trustworthy and I highly recommend him to anyone. Our car is done when he says it will be done, which I can’t say for every place I’ve been to in the past. Over the years, we have brought in a Volvo, a Jag and two Lexus cars. Always great service.

I have been going to Jamie at Century Automotive for five years now and he is always honest and fair with his prices and work. Yes his estimated time of completion can be off, but I feel that is a small price to pay for good quality work. Jamie also understands how to keep your car running without doing unnecessary and expensive repairs. I highly recommend Century Automotive.

This place is a joke. They did alignment on my 330ci convertible 3 times but still could not meet the spec. Waisted time and money

Honest and trustworthy! I feel like the work that was done for me was at a fair price. It did take a little longer than expected because of some new discoveries as the job proceeded but Mark called to let me know so I was happy for the honest communication. Once the job was done I felt like I was driving a new car! I feel like the whole staff is very experienced!
Note: There is a giant billboard right before the shop that makes it a little hard to see so drive slowly when on El Camino.

I wasn’t nearly as happy as the rest of these customers. I went for a smog check. It took over an hour as there seems to be only one smog tester. And he apparently had other things to do prior to getting around to me. I understand that things can take time but good customer service dictates letting me know beforehand. Not leaving the office and letting me wonder.
I disagree that the waiting area is pleasant. If you don’t mind sharing the space with assorted auto parts, maybe. But it was hot! Ok, it is July and 83 degrees (or something like that). But it was hotter inside than outside. If I knew I had an hour to wait I would have gone somewhere else.
It seems more expensive than other shops also. It cost me $ 60. I haven’t had to get a smog check in years but that seemed high. But at the point I just wanted to get out of there.

These guys were great. My car failed smog at another place, so I applied for the CAP program. I came to Century to get it fixed, and turned out it passed! The car probably hadn’t been warmed up enough when I took it to the first place. So, drive your car around for awhile before having it tested.
Anyway, these guys could have taken me to the cleaners, or the state, anyway, I’d never know the difference. But, they didn’t. Just charged me for new smog check and a new gas cap. Very honest and nice to deal with.

There’s not a huge fancy waiting room, but there are seats inside while you wait, and he’s able to arrange for pretty cheap rental cars if you need it. From what I can see, he does quite a few luxury cars (German and Japanese) and appears to be pretty experienced.
Jamie was very reasonable and honest with me, and service was timely and fair in pricing. It’s hard to find a trustworthy auto shop, so I’d recommend Century Automotive. I bring my car here for oil changes and major services.
Note: it’s easy to miss the parking lot when you’re driving down El Camino.

I’ve been going to Jamie @ Century Automotive now for 12 years (last review on 2010 on different cars). Adding stellar competence on modern vehicle to the list…
He recently serviced my 2008 BMW 335CiC, twin-​turbo. The engine diagnostics reported to «Engine malfunction, operating at reduced power, have engine serviced immediately» on the vehicle headunit display. Jamie correctly diagnosed high-​tech engine and turbo, fixed the root cause (was due to multiple issues, turbo boost leak, etc), and fixed to factory spec. How do I know? I get extra power at low RPM, as before (that I did not realize I lost, over time), and my mileage improved by 2 – 3 miles per gallon (was wondering about this loss before and thought that my car was just aging). This was very complex diagnosis and repair on a high-​tech engine!
He continue to service my other cars, 2004 Cadillac Escalade, 2002 BMW X5 (now 182,000 miles and going strong, keeping it because it is too good of shape — Jamie serviced it since new, after BMW warrantee period was over).
BTW, I buy all my tires here too — found that I could get reasonable deals compared to Costco and one-​stop shop convenience — tire choices are a bit limited, but on run-​flats, I got a better deal from Century Automotive than Costco (late 2011).

So Jiffylube told me I needed a cracked serpentine belt changed and soon. My wonderful boyfriend called up Century and quickly made an early morning appointment with Jamie.
Driving in, you will find this place in the back lot of Big O Tires, pretty easy to find and plenty of parking. Walking up I saw a man outside and said I was looking for Jamie, luckily I had already found him. With a quick look at my car, simple paperwork, I handed over my keys and he said it would be less than hour.
Across the way is an adorable little bakery and a dollar store, so for the hour I just browsed and had a small breakfast. It was nice to just simply walk around and browse, when finished I just came back and read my Kindle in their tidy front office.
Viola! My car was done and oh so quick.
The price was totally fair and honest.
And Jamie was a pleasure to work with.
Great place and I would happy return.