Wheels and Deals

We had our travel trailer on there lot for one month with no activity. We asked them to reduce our price and that never happened. They also broke the key. We actually sold our trailer through Craigs List, but we still had to pay another $ 300.00 beacause it was on their lot. I feel that they did nothing for us and it was a rip off. I would not recommend selling your vechile on their lot. I will never do business with them again!!!

I had an EXCELLENT experience selling my Mercedes SUV at Wheels and Deals. Scott Rottman, the General Manager, was very helpful every step of the way. He helped me price the car at the right level and kept me from reducing the price too quickly as I would have done without his advice. Their flat fee was fair and clear. No hassles and no hidden «anything». He was not on commission so I trusted his pricing advice. I made 2 small price reductions each week.
They washed the car once a week and handled the test drives with a W&D employee along for each ride (small extra flat charge for both — I recommend those options)
Once I had a buyer (after only 2 weeks) Scott advised both me and my buyer about all of the necessary paperwork needed for the DMV and insurance.
I highly recommend Wheels and Deals. I will be a repeat customer and will NOT use Craigslist or AutoTrader again!

Sold a car with Jerry about a month ago. Admittedly I was skeptical but didn’t have any other choice. Had to leave CA on a certain date and got no offers on Craigslist. I dropped my car off at the dealer; they drove me to the airport. I called periodically because I wanted the car sold and not to have to pay another month’s rent. Jerry was really knowledgable and helpful; he offered pricing advice and also offered to extend my rent for a week for free if it hadn’t sold. Called in week four and he said they had sold it. Jerry promptly mailed a check to me across the country and sent a hand written note thanking me for my business. WHAT A CLASS ACT! I’ve got a motorcycle that I need to sell and I’d give anything to have wheels & deals do it for me but I live in TX now so that’s not an option.

I sold my truck at Wheels and Deals end of Dec. 2015. It was great. I got a call when I was at Disneyland and negotiated the price by phone. Came back and buyer met me and it was done. We exchanged the money there and that is a safe place.
I think they have a great thing going and if I’m buying or selling again the 1^st place I go will be Wheels and Deals.

Horrible customer service. Salesman was not helpful at all, which is a idiotic sales tactic as I just moved along to the next ad.

I had my vehicle on this lot for one month with no activity so I went to pick it up one day before the final day of my one month agreement. I was told that I owed another $ 298. I argued the point because it made no sense to me as they had not sold the car to earn the $ 298. They pointed out that the printed material stated that if the vehicle «left the lot» before the final date the $ 298 was owed. Someone else behind the counter listening to this conversation jumped in in a very loud and aggressive manner. Things escalated quickly.
Finally I said «OK I will come back tomorrow» and then things settled down. I was able to drive the vehicle out without paying the extra $ 298.

Bob and his team are remarkably cultivated when it comes to the process of selling/​buying vehicles. Highly recommend this place when browsing for a starter car!

I just sold my vehicle at W&D. Easiest transaction I’ve ever done. Gonna try buying my next used vehicle there. I’d suggest starting here before using any other avenue for pre owned vehicles. They aren’t car dealers per se so there isn’t the dealer pressure and games yet they do offer dealer services of you need.

If you’re looking to sell your car, be cautious and get what they say in writing. After leaving my car on the lot for approx. 3 weeks I felt as though there was no real attempt to help me sell it. After a few follow-​ups I got the run around which proved to be useless other than getting a car wash out of it and playing phone tag. The terms of service and pricing are not exactly visible to the consumer on the main website nor inside the business. You pretty much are given a spiel and have to decide for yourself whether or not to chance it. I did however, find a car to purchase there which went smoother than trying to sell.

Overall my fiancé and I were pleased with their service and business. The price to sell our vehicle was fair. The personnel were helpful and friendly. Our vehicle sold right at the end of the 30 days which was a bit concerning but you really need to price it appropriately. Trying to sell it on craigslist (which I did first) was just way more annoying and inconvenient and we had less nibbles.

I have been looking for a pretty specific vehicle so when I found one listed for sale at Wheels and Deals I thought I may have lucked out.
Before making the hour and a half trek out to Santa Clara I checked the Unilocal reviews for W&D, ran the CarFax Report and the Kelly Blue Book. Unilocal reviews weren’t great and I carefully read many of them to know what to expect from both a selling and purchasing perspective. The CarFax Report showed the vehicle as being a single owner car with regular maintenance and no accidents … this was a huge positive. Kelly Blue Book put the car at an approximate value between $ 3,475 — $ 5,750 for the car in «very good» condition being sold through a dealership. The car is listed on Wheels and Deals for $ 5,999.
Upon evaluation the car appeared to be in very good condition for its age minus a few things. The paint was in fair to poor condition, all four tires had barely any tread remaining, and the molding on the top of the vehicle seemed to be coming up (so I’m not sure if the roof would leak or need repair).
All things considered I decided to go home and think about it rather than offer an offensive price. After sleeping on it, I called to inquire as to if the price is negotiable. I was told that there would be a little wiggle room, but not much given that the owner had already turned down multiple offers. I decided NOT to make an offer on the vehicle as it seems as though they are stuck at that price point. All in all, the absolute most I would pay for that vehicle given all factors would have been $ 4,600 and that is ONLY because I am looking for something so specific (I already have 3 of the exact same vehicles at home — they are my work horses!).
Finally walking around the lots we saw multiple vehicles that had scratches on them … purposeful, deep scratches. Like key mark scratches and even saw a Benz with a big X right next to the hood ornament. Clearly security needs to be ratcheted up as this was not just one, or two, or three vehicles, but quite a few of them.
I probably wouldn’t return.

I left on the fence about Wheels and Deals as a prospective buyer. I think their concept is great. The prices of direct sales from owners but the ability to test drive and see a lot of vehicles in one place like a dealership. Their zero pressure sales concerto was great.
What I found frustrating was the fact that about 60% of the vehicles I was interested in had no mileages written on their forms posted in the window. In sure it takes about 5 seconds to write 5 – 6 numbers in the mileage section of these forms but it would have taken me 30 extra minutes to go inside and ask for the mileage of each of these 6 vehicles, some requiring keys for the digital odometer to display. I felt like this showed a lack of respect for the time of prospective buyers as well as to their sellers. I’d be pissed if I was paying them to show my vehicle and they didn’t even fill out arguably the most important detail of the vehicle for buyers to review.
They had quite a diversity of vehicles in type and price though, which was nice.

I just saw the comment from the owner and he is absolutely 100% lying. I know what I experienced, I am not a delusional idiot and have a lot of experience with cars. I drove all the way over there and saw a completely different shade of blue paint, and the car was shockingly very scratched up. Whether it was filters or photoshop, I don’t care, everyone is doing it these days, you all included.

A friend who has had very good luck selling vehicles through them in the past recommended Wheels and Deals to me. I took my pickup in and got all set up. They charged more for the smog than I would have paid had I taken it to a shop myself but I guess that’s just paying for convenience. I paid an extra $ 45 to have an attendant go with any prospective buyers while they were looking at it and I thought all was well.
As the month I had paid for wore on, I had no bites on my pickup. About 3 weeks in, I got a call that someone had broken the handle on my pickup while getting in. I couldn’t come get it until the end of my month because if you pick it up for any reason before the 30^th day, you owe them the $ 300 selling fee. When I finally came to pick it up, I found that had also inexplicably detached the battery. All in all I was not impressed and will not be returning.

I can’t believe all these reviews claiming this was an easy process. I can’t get an answer to what their consignment fee is.
I sent an email inquiry with exactly that question. I received back a 385 word response to a completely different service (Rent a Display Space)
I replied to that email asking again for the Consignment Terms and Fee. I then get a reply back that I need to call in for that information Hmmmm… is their fee structure that complicated that it can’t be answered in two sentences or less? Or do they not want to put it in writing? Either way, I’m not interested in working with a business that isn’t upfront with their fees.

I recently sold my car here and it was such an easy and painless process the staff is very friendly and fun. You can set your price for your car and negotiate with potential buyers but you don’t have to deal with strangers coming to your house. The fee to put our car on the lot is reasonableness we got a great price for our car.

I love these guys. We had an issue with a seller who backed out of the deal at the bank leaving a weeping buyer. We went back in and Scott had lined up several cars that met our criteria to test drive. We found another car that was 2k cheaper with less miles than the one that she lost. We bought that one and are VERY HAPPY!
WHEELS & DEALS YOU ROCK! Thank you Scott and Bob for saving the day! I will definitely be back,

I had a situation in which my mother, after being placed in an assisted living facility, needed me to sell her car quickly as she was no longer driving. Since I didn’t live in the area, I asked our fiduciary to recommend a solution– she recommended Wheels and Deals.
Never having dealt with them before, I got Scott on the phone, and he gave me some preliminary information. After picking up the car and delivering it to Wheels and Deals, I worked with Jerry French to sell directly to Wheels and Deals outright.
I have to say– everyone was really professional, truly friendly, and gave me what I felt was a reasonable offer on the vehicle. The whole process was complete in about ½ hour, and I was able to deliver money to my mom. Unilocal doesn’t lie– these guys were great! Will definitely recommend!

Bought a vehicle here ten years ago and went back to sell it last month. Both transactions were easy and straight forward. Yes, I’d tried listing my vehicle on Craigslist… but, never found a serious buyer.
Turning my vehicle over for sale took less than half an hour. Wheels and Deals suggested a price for my vehicle, they gave it a wash to knock off the dust, and they dealt with all the potential buyers on their schedule, not mine. Woohoo!!! In three weeks, I had three offers from three different buyers. One couple wasn’t going to have the cash for a few weeks. One guy wanted a steep discount. But the third buyer was ready to roll off the lot the very day he laid eyes on the vehicle.
On the day of sale, the buyer and I agreed on a time to meet. I brought the title and Wheels and Deals provided all the other paperwork along with very clear instruction on how to complete the forms. The final transaction was done in about twenty-​five minutes. Other dealerships could take notes from the operations section of Wheels and Deals. Buying and selling a vehicle should always be this easy and worry-​free.

On a very tight timeline I had 3 days to get back to the Bay Area, get two vehicles out of storage, appraised and up for sale on consignment. I would then be relying on Wheels and Deals as I would be out of the country while the vehicles were up for sale.
I picked Wheels and Deals on the basis of their Unilocal reviews, although without any personal recommendations or knowledge of Wheels and Deals I was a little nervous. I met with Jerry at the storage facility where the vehicles were. We chatted about my options and I immediately felt I was talking with a very straightforward no BS guy. I signed the paperwork and Jerry and one of his staff drive the vehicles to Wheels and Deals. One of the vehicles needed a new battery which they took care of and within 24 hrs and two passing smog checks both vehicles were up for sale.
To cut a long story short, both vehicles are now sold for what was a fair price for both parties. Jerry and his team are great and fast communicators. If they say say they will take care of something you can rely on it to be done
This could have been a stressful experience, but I have to say that Wheels and Deals could not have been better. I wholeheartedly recommend them.