Fresh Nail Spa

Omg please don’t go here. I barely write reviews. Went on whim for a full set and pedicure. Horrible, painful experience. I was literally cringing the entire time as she aggressively ripped my nails off, I had 2 bloody nails. My nails aren’t even cute, they’re poorly done and super chunky, my toes weren’t the color I wanted. On top if that, the owner (Vanessa I believe?) was incredibly rude. First and last time here. DON’T WASTE UR MONEY AT THIS CRAPPY PLACE

I’ve been coming for 2 years and I always get great service. Basic pedicure comes with hot rock massage. Gel nails last 2 – 3 weeks.

I’m in town overnight and had time to kill. Fresh Nails was next to the place I grabbed food and figured why not. 30 minute wait but tv was on loud enough I could actually hear it and I didn’t mind. So worth the wait! Why can’t this place be in Sacramento. Vanessa was very friendly and did an amazing job on my French full set. I never get them as short as I want at home. They are perfect! Definitely recommend.

Never going back. I found a new place and I recommend it to everyone. AA hair & nails with kim here in sunnyvale. Call first though! found this place after finally leaving vanessa’s nails. Plus kim fixed Vanessa’s SHI**Y work
i had been going to vanessa’s for a bit over 6 month now and suddenly vanessa started doing my nails and every time they chipped, too many times too. I pointed out once while in the chair that one of my nails was literally crooked and she quickly scrubbed it with the nail file but it still looked wrong. She has nice designs but she does very shitty work. and shes just been getting ruder every time ive been in. plus her staff giggles and smirks at some of their customers.
Btw don’t you dare write a bad review of her (sarcasm) because she will call you out privately on Unilocal using very graphic language.
No respect. Oh and look for her own comments that she rates herself pretending to be a customer. Pathetic.

I will never ever come to this place again. It is close to my house but I’d rather go without than to come here. They don’t listen to the customers wants. They act as if they don’t understand English. My baby toenail is smooshed and ragged. I asked that she simply cut it down as low as possible and let it grow back naturally. She wound up leaving half the toenail and now it is sharp and jagged. I had to redo my baby toenail when I got home.
And to top it off I asked for the Wi-​Fi password and here is a direct quote «I don’t know the password. It changes every couple or 3 days. You need to lock the password in»…really. I can’t even make this $#x% up. How am i supposed to lock it in when 1) you can’t or won’t give it to me 2) it changes all of the time so why would I lock it in? There are plenty of other places to go in this neighborhood. I’ll just spend my money elsewhere.

Vanessa’s nails has been rebranded and I LOVE IT! I called ahead of time to see if I needed to book an appointment, and Vanessa told me to walk right on in.
I read the bad reviews, and I can’t help but wonder if those ladies were specific with what they wanted. When you go into a nail salon, or any type of beauty salon for that matter, everyone is different. How are they going to know what you like or want if you don’t communicate properly? If you just sit in the chair and hem and haw and complain, you’re not going to get what you want.
Lucky for me, I try to make friends where I go. We’re all people!
I had a kind of odd request for my nails, but Vanessa assured me she could take care of me.
Because I’m a musician, I need to keep my left hand’s nails short when I play the guitar, but I can do whatever I want with my right hand because I strum with my nails. Vanessa understood exactly what I wanted and needed and surpassed my expectations. She coated my left hand with not JUST the gel, but the powder as well so damage would be minimal. And she made my strumming hand strong and sassy!
As a girl always on the go and constantly just ruining my hands, Vanessa took care of me. They even offered me tea or coffee while I was there!
Feeling pampered, I sprung for a pedicure because my feet are funky yall… NOT ANYMORE! The other lady (I’m sorry I didn’t get your name!) gel coated my toes and even gave me sparkles! She finished my appointment off with a hot rock rub on my legs which left me feeling cozy and energized! I will MOST DEFINITELY be coming back. They also offer really inexpensive facials I wanna try out! Thanks Vanessa and the rest of the Fresh staff!!!
–Molly

Went with my mother in law today because she wanted the company. Used to frequent there until my favorite lady left.
They changed their hours first of all, later start time.
They changed their look but things are pretty much the same. A weak greeting and seats you down right away. But puts warm water in and leaves you for a little bit. Don’t know who did my pedi, an older lady but she seems to be really new. Many people had to tell her what to do, what to use etc. So my fear came true, she cut my big toe and it started bleeding. She didn’t stop until I told her it hurts and be careful. And not only she didn’t know what to do, the white line she drew was crooked. I’ve had many pedis at different places and i have to say, this was probably the worst. Oh she didn’t even ask if I want my nails cut and left it at same length.
My mani, Jenny did it. She is friendly and talkative which is nice because most of these places the workers just talks to themselves and leave you in the dark. Jenny is quick and efficient, however she has a strong hand. Which means she’s rough, therefore it hurts. She convinced me to take off and do a new set, but man oh man it hurt like hell when she took it off. Shape was fine and she made it thin which I like. She was very nice and showed me all the different colors I wanted to see. She didn’t put base coat, she said it will make it too thick. which I don’t believe.
She also waxed my eyebrows and I think she fid an okay job.
More pricey than before which is definitely not a plus.
Two stars are for jenny.

This business owner of this place is rude and passive aggressive. me and my mom use to go to vanessa to get our nails done. we stopped going because she told us that we were the reason why she couldn’t pay her bills in regards to her business. since we couldn’t find anyone else who could do nails we decided to try the idiot out one more time. when we went back today she still was the same arrogant prick that we
I will never waste my money on such trash any further. yeah you may do nails well but u aren’t worth my money. EVER

Vanessa pretty much always does my nails and they’re on point she’s a perfectionist in my opinion, I dont know how she has so many bad reviews. I travel to come to her place. Granted she doesn’t always do them but I make sure to be detailed as to what I want. People tend to not open there mouth and say exactly what there looking for so how can you expect something great when your not letting them know, especially when you want something like stiletto or coffin shaped nails. I would definitely recommend this place. I’ve gotten my moles removed here as well and She’s bad ass at eye brows !

Jenny did my nails. I got shellac. Purplish/​pink for a wedding tmrew. I love it. It came out pretty. Jenny is talkative and nice. I would come back again.

Wow, I’ve put up with this salons crap long enough. I’ve heard some several employees say how horrible vanessa is. NOT ONLY TO CUSTOMERS BUT ALSO EMPLOYEES!!! Walking in for the hundredth time you think I would ever be greeted with respect, wrong!!! Vaness has the most snotty disgusting attitude I can’t take it anymore but thankfully there are two nail salons right next door. You would think she would have some sense knowing there is so much compitition nearby but she doesn’t care for her customers nor her employees!!!

If I could give negative stars I would. The owner, Vanessa, started doing a manicure on me while I was getting a pedicure. She cut all my cuticles too close and I started bleeding. Then she and the other ladies doing nails in the shop were laughing at me as a locked the blood off my cuticles. One of them offered me some unlabeled ointment. They didn’t even comp my visit and I still ended up paying for my mani/​pedi. I’ve never been treated so badly in my life. My cuticles hurt for days afterwards and when they were growing back I had tons of hang nails. This place should be shut down by the city.

When I first went inside, I noticed they do everything. Nails, waxing, ear piercing, perm. make up, tattoo removal and skin tag removal. It seemed a little weird, but honestly, with what kind of service I had received I really wish I could give them no stars what so ever. I went twice. The first time I was seated quickly (this was without an appointment). The girls asked me if I wanted everything but what I came in for. «Do you want your eyebrows done?» «Your lip looks fuzzy, do you want a lip wax?» NO JUST DO MY NAILS, PLEASE! I go to another place to get those things done anyways. I just thought that maybe its something they just ask. So I tried this place a second time.
The second time I went I took my best friend with me as a treat to get her a manicure (acrylic nails) and myself a manicure (acrylic nails) and a pedicure. Most pedicures take about 45 minutes. With the wait we had, it took an hour and a half to be seen and my pedicure was 20 minutes. We also didn’t have an appointment this time. My best friend was told to move so a person with an appointment could be taken. Then while I was getting my manicure, the owner had the nerve to yell at a costumer because of a miscommunication between the appointment and her. At the end of this, I was given an ingrown toe nail and 2 and a half hours of my life that I can’t take back.

Terrible Terrible Terrible! Do NOT go here! First off I USED to get my nails done here but anytime I had to get my nails dipped in acetone my nails would burn! I’ve gone to many nail salons and have never had my nails hurt like that. They’re also not careful when shaving down your nails, I would receive small cuts on my fingers every time. That’s not even the worse part! My poor friend just got her eye brows waxed and they’re completely uneven! And when she went back to the salon they refused to refund her and wouldn’t call the manager to help! They told her to come back later to see the manager and when she did they laughed in her face and the manager STILL wasn’t there! What kind of customer service is that? So rude and unprofessional!

This is the first time I went to a nail place and did not check there Unilocal reviews. I regret it now! Do not waste your time here. Vanessa is a very rude lady who does not greet her customers or care if they are happy. I will not be recommending this place to any of my family or friends.

My experience here was horrible! My mother and I came in hoping to have a fun trip to the nail salon together. I think not. Choosing this place was where we went wrong.
We walked in and literally we’re not greeted until we approached one of the ladies who basically looked miserable and like she didn’t want to talk to us. We asked about manicures she say «yes, wait». We figured then that we would both be assisted soon. Think again!!! An hour and a half later my mother was finally able to get a chair. Another hour later she was finished and I never even got a chance to do my nails! Keep in mind it was a Tuesday night and wasn’t busy.
Oh and by the way… My mom hated her nails!!!
Rude, horrible, unprofessional service. We will avoid this place at all costs.

Horrible service! I walk in there to ask about a manicure service, the women working don’t acknowledge my presence and after a while when I asked about the pricing and service they just look at me and pretend like they don’t understand.
Then they ask me to go to other stores around.
Very rude and unprofessional!

This is getting NO stars! I only put a star cuz I have to. This is the worse place to get your nails done. I’ve never been disrespectful in a nail salon before in my life and if I had money i would sue these mother fuckers!
Let me start off by saying to folks out there, when your speaking a different language and laughing at your co-​workers don’t think for a quick second that we don’t know your talking shit about us.
Vanessa’s nails was completely horrible! These ladies were laughing at my friends and being totally rude to them. The one doing my nails was rushing and did NOT do a good job. My thumb nail was lopsided and there was 2 lumps on the side of my index fingernail. It was horrible. She had no tip from me cuz that bitch didn’t deserve it.
I swear I will NEVER come back again and I suggest all of you to stop and turn around. This place sucks ass!!!

Stay away — manicurist was terrible and has no attention to detail! As soon as another customer came in she rushed my manicure (if you can even call it that) and as a result my nail polish was bubbled and ceratin parts were missed! I had it removed as soon as I got home.
For a little more $$ I rather go to Aqua Spa in burlingame…

This is my closes place to do my eye brown and lip wax. Also i have gotten my french manicure done. I usually get there early on a Saturday or Sunday to get my wax done. I really like the usual lady who is so very nice and does a good job. I even get a little bit of a massage on my head temple.
The employee are alwasy nice and try and do the best job they can on the english. My french manicure always looks good. I have also gotten a pedi-​cure here and it alwasy feel so relaxing when I leave.
They have a big TV for the customers to watch or music on. For me its all about «Do i feel comfortable here» Yes I do and my nails or wax look good ! :)
So I always come back