Ivy’s Nail Spa

Ivy’s has sadly gone down hill over the years since I have been going there. Once a respectable operation with polite people, Carlos has allowed his loud dirty mouth daughter in law to take over the energy of the place. She has no regard for customer service or ambiance only for running her mouth and not with the client but with her youthful coworkers. There are plenty of nail salons in Santa Fe where the «F» word isn’t used and people can actually relax and enjoy their treatment.

Pricey, very pricey. Appointments are not written down. You have to remind them when you walk in. Family run with family employees. Girls can chatter but all in fun. Clean, no tv only music. Good mani pedi’s but they try to talk you into more expensive treatments. I was quoted $ 53 for a hot gel with tips for cash and $ 58 for using a credit card. Nails last two weeks, pedi 3 weeks. I think they are too pricey. Didn’t even get a hand massage for that price !!!

I had been camping for a while and my feet were in need of some help. I arrived close to closing time and Carlos, the owner stayed to accommodate me.
We had a great chat and my pedicure stayed perfect for almost 6 weeks. I’m a fan!

Absolute worst nail salon ever. DO NOT GO HERE. I called to make an appointment 2 hours in advance for 6:00PM, it says they close at 7:00PM which she verified when she answered the phone. She then called me at 5:45PM to make sure that I was still coming which seemed odd. I verified with her that my appointment was at 6:00PM and she said yes, I told her I would be there in 15 minutes. I showed up at 6:00PM and they were closed, even though I had an appointment, she called me to verify my appointment, and her door says that they are open until 7:00PM. we just drove over an hour to get here to get my nails done. I have never been so upset with such astronomically horrible deceit.

Paige gave me the best pedicure I have ever had. The atmosphere in the shop was friendly and cheerful. Highly recommended.

Hmmm. Huge disappointment. We waited forever, and then my gel manicure was so sloppy, I was upset that I’d even gone. The manicurist was friendly, though, and helped me choose a color when the first one didn’t look right on me.

The deal is… these young gals and their ex-​husbands (that often work here) are all stoned. I mean COMPLETELY stoned! Look at their eyes, smell it on ‘em. They don’t even TRY to hide it. And not just sometimes slightly stoned— but pretty much all the time. They have a real «who gives a crap» attitude because of this. THAT is the problem with legalizing marijuana. Kids like these young girls will abuse it— and further dumb-​down our society… and any work ethic there may have been. Sometimes the service is good here, and other times, well, they are just too wasted to care!

This place is not for the faint of heart. I had seen other Unilocalers talking about how inappropriate the technicians were and I went anyway as it was the closest place on my road trip route.
I gave the place two stars in lieu of one because at least they got polish on my nails (a very, very thin paint job) and the older technicians (the parents? The owners?) were very kind.
They only get two stars because of the really disrespectful customer service. I slammed my foot in the car door on the way out and messed up two nails. After i got back in the chair, the girl who fixed my nails snapped at me and told me to «calm down» when I pretty calmly pointed out that two nails got dinged. I told her that I had seen on Unilocal that they were sassy in this salon and she agreed, «Yep! We’re just a bunch of young women.»
In all, people who disrespect other people are usually disrespected themselves, so I was able to let it go and find some empathy for her. But, I repeat, this place is not for the faint of heart. If anyone is mean, remember to not take it personally. Their actions speak more about them than about you.
My recommendation: find a kinder, better pedicure elsewhere.

I went to Ivy’s last time I was in town and asked Paige (thanks Unilocalers) and she was fantastic. My gels lasted 5 weeks and were awesome. I tried to go over 4^th July but salon was closed. Highly recommend her and the salon is nice and all the employees are happy!

I will never go back. The girls there were so inappropriate. I understand talking and joking with your coworkers but straight up dropping f bombs and other foul language is very unprofessional and makes for an uncomfortable environment for the clients. Also I saw a few technicians adding thinner to the nail polish, mine included. That really makes a difference in a good pedi because it’s been a week and my toes look awful. I usually go 3 weeks between pedicures.

Had a mani pedi with Paige she is the best! Sent my husband in for a pedi too

A group of us went to this salon and they even opened earlier than usual to accommodate us since we were having a little pre-​baby girls day. Majority of us got mani/​pedis and they all came out beautifully. The staff was all very nice and I absolutely love my French gel nails and baby blue toes for baby boy on the way :)
I think I may become a regular! Very professional and great conversation.

Nothing special, just your average strip mall kind of place. it’s clean so there’s that. Even with an appointment plan on waiting 30 mins.

Lovely place, good staff, got awesome foot rub. Price of regular pedicure is a little high.

Just had my nails done with Paige. My nails were done with gel and French. Great service. Made appointment for my mom.

Paige is the bomb diggity, this is my second time with her and she is meticulous and I love my nails.
Thanks Paige!

45 minute wait with a reservation is unacceptable. I should have walked out. Viet did a good enough job on the Mani/​Pedi but it was just run of the mill — we will pull and clip the hell out of your cuticles, don’t you want to upgrade to the shellac? No. But the worst thing was the overwhelming smell of fake nail dust and chemicals. If you are sensative to that you really shouldn’t go there because it smells toxic and apparently not enough ventilation.

This place is a game changer. By far the best manicure I’ve had in Santa Fe. Paige did my nails and she was awesome. Super skilled super attention to detail, gentle. My nails are flawless. I’ll be back:)

Came in and got the best Mani w Gel I have ever had! Thanks to Paige for her perfection I am so happy!!!

I feel like I need to write a review to make up for the bad comments regarding the professionalism of Christina written above. I have gone to Ivy’s since 2007 when she opened the shop and I have never went anywhere else since I first visited the shop. The shop is clean and the staff are professional. They always put the needs of the customer first and I always walked out of the shop feeling satisfied.
I have been going to Christina consistently since she came to work at Ivy’s. She maintains a professional attitude and always produces quality work. She makes sure my needs are met and that I am comfortable with the services I am receiving. She takes the time to do my pedicure and makes sure that all my ingrown nails are taken care of during my time in the chair. I feel like I am able to talk to her about real life events and we share many of the same interests. She has always been friendly and courteous.
I have to say D.S. decided to mention that all of the shop staff speak good English. I am not sure why she felt the need to mention that, but it does not pertain to the quality and professionalism of the staff. People are people no matter who language they speak or where they are from. It sounds like D.S. has the «Santa Fe attitude» that I see so much when I am in the shop. If you expect people to treat you with respect when you treat them like garbage then it is time for you to find another place to get your nails done. And just because you pay them $ 25-​$ 35 for your service does not entitle you to be a jerk.