Let me start off with saying that I made an appointment before hand. I arrived right as the opened along with another lady waiting at the door. As I was choosing my color the woman working asked if I had chosen my color yet, but I had not. She told me that she was just going to do the other ladies nails first, even though I had an appointment and she was a walk in. So I got my nails done later than my appointment which caused me to miss my train. Im not very happy about it.
Susie T.
Rating des Ortes: 2 Santa Fe, NM
Very dirty place. They never vacuum the place. Employees not v friendly either. Will not go back. One time called for appt and got there and it was Father’s Day. They asked me to come back for the next day after I was already there. Weird
Mary F.
Rating des Ortes: 3 Sanger, CA
I really really want to like this place. The staff are pleasant so nothing negative there. But after having gel nails done 3 times at 3 weeks apart I feel the need to comment. Most of my fingernails have broken off and do attribute that to the ‘sanding’ that is done to the nails. My nails were strong but now have trimmed them and starting over. Maybe if the ‘sanding ’ procedure is replaced with a different procedure? Hope this comment is helpful to those that are thinking of getting gel nails. Ask questions and know what your fingernails are getting into.
Karen P.
Rating des Ortes: 2 Santa Monica, CA
The place isn’t clean enough for me but the older gentleman gave a good pedicure. We waited a long time but that’s the nature of nail salons so that’s ok but the younger guy was really mean! I got gels and questioned something and he basically told me he knew what he was doing and to not question him. Then he didn’t do a great job in the end– and wouldn’t fix a nail the got damaged in the dryer thingy. In the end my nails are uneven and lumpy! Will not return.
Khg g.
Rating des Ortes: 2 Santa Fe, NM
I had been going here for over two years. I liked the pedicures I received from Juan. I simply got fed up with the way my time was treated. I always made an appointment and most of the time I had to wait. They completely disregard appointments and they absolutely will take walk ins at the same time an appointment is scheduled. I made an appointment two weeks before Christmas. I rearranged my entire day around my mani/pedi at a very busy time of year. I got there and Juan had just started on some one else, and she told me to wait. I explained I made my appointment two weeks prior and I watched her write it down. Again they said wait. After 30 minutes no one had even looked up at me. I left and not one person said a word. I guess my loyalty and my time don’t count.
India C.
Rating des Ortes: 5 Santa Fe, NM
I’ve been here twice– once for a gel manicure, then again for acrylic overlay + gel manicure. Didn’t make an appointment for either, first one was about a half hour wait for my friend and myself so we went next door to eat. Both times I was very satisfied, and I intend to make this my regular salon. The man who did my nails both times is not particularly friendly, but he isn’t rude by any means. I certainly don’t need to make small talk with my nail technician. The woman who removed the gel before he did the overlay was really nice and brought me magazines while I waited too. They do a good job and it’s not too expensive.
Isabel R.
Rating des Ortes: 3 Santa Fe, NM
I have always gotten Mani pedi here but the last time I went the guy doing my nails was so grumpy and rude I haven’t been back. Also it’s hard to not be able to communicate with the people giving you a service. I will ask for my cuticles not to be done, they respond like they understood and then start to do my cuticles!
Marisa G.
Rating des Ortes: 4 Venice, CA
This is one of the only decent inexpensive nail salons in town. I am pretty picky about my pedicures because in LA you can get a great mani/pedi for around $ 20. This place does a good job. I wouldn’t risk it going anywhere else. I have had so many friends complain about the other places in town. Got a Shellac mani, looks fabulous!
Ryann D.
Rating des Ortes: 1 Los Angeles, CA
These people are the rudest in town. They allow you to make appointments and then are always late by 15 – 30 minutes, and never apologize. It’s such a shame, as being from LA I know a great mani/pedi when I see one, and Juan was great, but it isn’t worth the complete disregard for professionalism(not to mention my life) by not only not honoring their appointment times(on several occasions) but also not apologizing for keeping me waiting, and at times taking people before me! Awful. Take your business somewhere else, maybe they’ll learn to be reasonable, kind and grateful when we all stop putting up with their nonsense.
Abby K.
Rating des Ortes: 4 Naperville, IL
Booked an appointment for Sunday afternoon at 3:00 and my friend and I decided to stop by earlier since we were in the area and they were able to get us in at 2:15; very accommodating. The salon was clean and the employees were kind. A manicure was $ 13.00 and a French manicure was $ 18.00. A great price and they did a fine job. The employees were difficult to understand both on the phone and in person, but that didn’t affect the quality of the service we received. Great salon for the price!