Red Wing Shoe Store

Awful service. My husband bought a pair of expensive boots here. They were terrible, gave him blisters on all his toes, the bottoms of his feet and his heels. He is a long-​haul truck driver, so he didn’t get them to me for two months. I expected there might be a problem with a return, so I asked for an exchnage or credit. The woman was so RUDE! She literally sniffed at the boots and said they were really worn. I think he wore then four times. The soles looked like new. She told me they weren’t the Red Wing brand, so even though they were purchased at their store, there was no warranty, so, basically, I was just out of luck for a two hundred dollar pair of boots. She also told me that Red Wings only carry a 30 day warranty, so even if I bought a pair of their $ 300 boots, if I couldn’t get them back within 30 days, I would again be out of luck. I apologized and said he hadn’t known about the lack of warranty, that he bought them based on the Red Wing reputation. She sniffed (again), and told me, «Well, the signs are posted all over the store». Wow! Definitely need to buy another pair of boots, but we won’t ever go there again. Buyer beware!