We’ve been here twice, and the service has been terrible. They got the order wrong both times. When we sent the food back, they made the hamburgers inedible as a little revenge. This is not a place you want to go. The server doesn’t even know what a «bottle of water» is. Go to Churches chicken down the road, they actually care about their customers.
David C.
Rating des Ortes: 2 Santa Fe, NM
This Wendy’s service is getting soooo slow, not employee problem management problem
Denzel W.
Rating des Ortes: 1 Santa Fe, NM
I rotate Wendy’s through my monthly cycle of eating lunch at fast food restaurants. I remember when Wendy’s hit my home town in the 1980’s. I was impressed with their salad bar and the fresh burgers you could see them making hot off the grill. What has happened to Wendy’s? At any rate, I stopped in to see what fare they might provide. I was greeted by a sharp tongued girl who literally threw things on the tray. All she was interested in was«processing» me. I ordered a #1(cheeseburger, fries and drink). In the past, I had worked at a drive-in. So when the order came, I recognized fries that lazily hung over the edge of the little cardboard holder and warmed-up bun that barely hung on the burger. It was obvious the patty had been precooked and sitting somewhere. It was dry, cold, etc. This burger looked tired. The size reminded me of the old A & W Baby burger. Sad. The fries were salty and had been sitting under a lamp for some time. I’ve eaten at other Wendy’s over the last year. This one is pathetic. As their old slogan use to say, «Where’s the beef?» Wendy’s has good fries when freshly made. My advice… head on down to the chicken joint down the street.
Marshall S.
Rating des Ortes: 5 Boston, MA
Just went again today. Gave the person at the drive-thru window cash, and she handed me change back with the other hand. She ANTICIPATED how much change I would need. This place is incredible.
Jerry G.
Rating des Ortes: 1 Tucson, AZ
This was not one of our best places to eat in Santa Fe. The service was extremely slow and my wife had to keep repeating our order. After checking several times they still messed up our order. In the end we were over charged for our food(we did not get what we ordered) and we were disappointed with the quality. Next time through Santa Fe we will skip Wendy’s.
Kealoha V.
Rating des Ortes: 3 Abilene, TX
One of the stops we made for gas and some food on our move. It has been almost five years since I last ate at a Wendy’s. They never really were my favorite fast food restaurant. My dad and brother loved coming here, especially for their frosties. I typically had a chicken sandwich of some sorts and fries. Never really venturing too far from that. We pull up to the gas station that this particular Wendy’s is attached to, to fuel up. At first I didn’t really want to get food here, but I was hungry and really just wanted to get back on the road to home. We both ended up getting a Spicy Chicken Sandwich, fries and a drink. I asked for green chili(not chilies) as it was posted on the menu. I thought that was an alternative to their normal chili. I even asked if it had onions in it and they said«No.» So I figured we both understood each other. When I got my food I noticed two fries, instead of one and chili. Come to find out, they don’t serve green chili, but instead gave me a little container with cut up green chilies. Okay… my mistake. So I didn’t get chili of any kind, but I did get chilies for my sandwich.