Les Miller, OD

Convenient parking next door at the community center, it’s free for the first 90 mins. A plus in Santa Monica, and the price is so right too. They accept walk ins and they carry all types of contacts in stock. I love the ray bans I got from here. The frame selection is awesome ! Family friendly practice. I will recommend this place to everyone. Loved the staff and they made my glasses in 20 mins !!

Great selection of frames! I love this place and Cynthia was so helpful with my frame selection. Great location the parking next door is so helpful !!

Dr. Miller was so helpful and knowledgeable in his field. I would come back to this place forever! ! The service there is fast and reliable. Great customer service, the girls in the front are so helpfull (cynthia and gabby) and so nice. They take Vsp and other insurances, if you call they will halp you out if you don’t have the time to figure out your own insurance.

This location is now on 4^th and Broadway in Santa Monica. My experience here was horrible. I had an exam and purchased glasses with Dr. Les Miller. A decorative element has fallen off the glasses, which supposedly have a one-​year warranty. They have refused to honor the warranty, first saying the glasses are out of stock and then saying I did not purchase them there because the prescription is not what was recorded on my file. They were very rude, and rather than taking the glasses and sending them back through VSP, which filled the prescription and working to sort it out, the Dr. told me to call VSP (insurance provider) and «see what they will say.» This is surely a recipe for a run around and avoids the repair or replacement. I have been to 2 optometrists in 20 years. There is no mistake here, and I said as much. The Dr. insisted that I could not have received the glasses from his office. To the extent that the glasses are not the ones I ordered, I have been charged for designer frames while not receiving them. The Dr. was unwilling to assist. I am left with tacky, broken, fake designer glasses.
Moreover, their selection is not great. These glasses were produced out of a plastic bag containing a bunch of other glasses once I could not find a selection on the shelf.
I don’t have a lot of experience with optometrists, but surely there are options with customer service and a decent selection. I am searching for a new optometrist.

Dr. Miller refuses service to me for asking questions about his arbitration contract he requires of all patients, and was pretty disrespectful in the process. He couldn’t even answer basic questions about the forum patients would be submitting to– a red flag that my attorney husband said is extremely irresponsible of him. Dr. Miller said no one has ever had questions about his arbitration contract, which is crazy!!! I can’t believe every patient swiftly signs a complex legal document abdicating their rights without a single question. I won’t be bullied into giving up my rights without ascertaining basic facts, and there are plenty of other optometrists in the area who respect that.
Also, please note his address is incorrect on Unilocal

This office has called me five times since I stopped going there, went to a different eye doctor and had successful lasix surgery –claiming I was «due for an eye appointment»
They keep calling me even after I told them to take me off the list. It sounds like they are abusing their medical clout («you are due for an appointment») to get customers

Fantastic and very thorough review… highly recommend!

Without going into great detail, shortly after moving to SoCal, I spent a fair amount of time listening to Dr. Miller discuss his craft and his sage-​like wisdom on the Visual Experience. I garnered from it that he knew his stuff and wasn’t willy-​nilly when it comes to handing out prescriptions. A few months later, I scheduled a routine exam, picked up some slick frames and comfy contact lenses, and my eyes and brain have never been happier. My prior optometrists worked at box stores, so they provided a sufficient level of visual care, but Dr. Miller went the extra step, detailing the (minor) mistakes of past optometrists and elaborating on his prescribed changes, which was useful and appreciated. My background is in the visual sciences (neuroscience and psychology of vision), and he was willing and able to adapt the conversation to my level of comprehension, no matter how deep or superficial. In sum, I felt very comfortable with the level and style of care that I received from him, as well as his excellent assistants.

Had an excellent experience here. The office staff was nice and very friendly. The waiting area is classy and they have a ton of great brand glasses to choose from.
The exam was really great. Dr Miller is really professional. Very nice as well. He listened to my concerns and also didn’t hammer me for wearing my contacts longer than I was supposed to (and I knew better).
Dr Miller also noticed that I was overprescribed on my lenses (lame Target optometry’s fault) and got me fixed up.
I’ll definitely be back.

The whole family likes Dr. Miller. He takes his time and explains everything very well. Highly recommend him! Everyone at the office is really nice. Lewis has a great eye (;) for style and finds the best frames for your face. Despite living in the valley, it’s worth driving to Santa Monica for check-​ups.

Dr. Miller is great, he always gets my Rx just right. He is very thorough and spends the time to get you your best prescription. I’ve worn glasses for twenty-​five years; these past few years with Dr. Miller as my optometrist have been the best my eyes have had it!
His office is easy to find and there is a free 2 hour parking lot right next to his office, his staff is great and Luis always picks out just the right frame for your face.