30A Sunshine Turtle Express Trolley

When you call the phone number, the operator explains that the trolley hits every stop on 30A every 15 – 20 minutes. However, we sat and waited for ONE HOUR!
When we called the operator again and asked her to radio the trolley driver to see where she currently was and to find out her location and what the problem was regarding the hold-​up, she explained that she did not have the ability to radio nor call the trolley driver to find out it’s whereabouts!
When the trolley finally arrived an hour later, the trolley was empty and she explained that it is «at her discretion» whether she stops at each individual stop or not!!!
She did NOT follow the trolley route that she is ASSIGNED TO!!! The trolley should have come by seaside at least 3 or 4 times while we waited for a whole hour!
This service is absolutely TERRIBLE and straight up UNRELIABLE!
If you are debating waiting at a trolley stop hoping for it to «roll by at any minute» as the operator stated, don’t get your hopes up!
YOU HAVE BETTER LUCK CALLING A CAB!
I only wish I could rate this ZERO STARS, as it does not deserve even one star.