TSC Restoration, Inc.

I had a flood at my house from my washing machine and it ran from my laundry room into my kitchen and a bathroom. I called TSC Restoration and they came right out. They started to dry everything right away and put equipment in place. John Paul is very easy to work with and has helped me through this process so far. I can’t believe this happened at all but it is sure nice to deal with professionals like TSC. Thanks for taking some of the pressure off of this experience.

I guess I should have waited to write my report until after the services. The were overpriced and our insurance had difficulty working with them. They also had placed reusable items outside and were ruined and they were placing blame on other people and not willing to cover the cost for it. They seem to be the only company that holds contents until final payment is received. When we already paid them over $ 30,000 for other services.

Those are friends of the owner writing the good reviews. This may be the sleaziest company I’ve ever dealt with, no they are the sleaziest without a doubt. All the tactics mentioned earlier were used such as removing, storing and holding furniture for ransom. Ron demanded payment in full, including cost to return furniture, before he would return anything. $ 30,000 to remove furniture and another $ 30,000 to return it. $ 60,000 in moving costs really!!!
When estimating the job the foreman Wes accidentally copied us on an email to Ron, It read, «please review the attached proposal I think it will work with the insurance adjuster then we can „hammer“ them with extras to get the cost up».
This company, Ron, preys on people in a time of crisis and need. Their tactics are dispecible.

If you want to make a bad situation worse, then hire these guys. This company not only exponentially overcharged us and our insurance company, but billed for work they absolutely did not perform. TSC was dishonest in telling us they had approval from our insurance company to take our belongings after a water loss; then held our furniture hostage for payment. The storage fees for two months and cleaning fees cost more than twice the cost of the furniture itself! There were many red flags in regards to TSC; for example they attempted on several occasions to get me to sign blank documents; which they stated would be filled in later. Luckily, we took notice and did not utilize TSC for the rebuild; with all said and done, we paid TSC more for the cleanup and storage than the entire rebuild. The owner Ron, takes on the collections role, and verbally threatened us on multiple occasions. Utilizing this company caused unnecessary complications and hardships (only a few of many are listed in this review), along with increased dollar amounts with our insurance claim. Ron, owner of TSC stated on multiple occasions that he was billing the insurance company not us; this is absolutely false, as he harassed us with his collections and the high invoice amounts have affected our ability to obtain insurance. I highly recommend that you read all of the reviews regarding this company and make a more educated decision on who to let into your home, if you are thinking about utilizing this company. Obtain valid references (as some of these reviews may not come from actual customers); from what research we have completed, TSC has been treating customers in a similar manner as our experience for some time. The better business bureau has multiple complaints listed under this company.

Courteous, professional and efficient, TSC is the best at what they do.
Highly recommended.

Thank you Ron and all of the TSC team. I was standing ankle high in water at 1:30 in the morning and in the middle of the night (morning) my saving angle Robert showed up to help me get the water out of my house. The next morning the moving crew came and packed up my stuff to get it out of the wet flooring. Very professional crew that treated my stuff with the up most respect. These guys worked directly with my insurance company to make sure I was getting my just do and my house was put back together better than it was before my flood.
Highly recommended TSC restoration. Thanks RON and crew.

I had some water damage and called TSC to do the clean up. The workers who arrived were very courteous and efficient, however, I can’t say the same for the owner Ron.
Ron tried to talk me into signing my entire insurance claim over to him, then when I wouldn’t do it he sent a bill for the clean-​up which was more than twice the amount estimated by insurance and over half of the entire claim. I had to call my insurance back and set up a re-​negotiation for the additional bill from Ron. I told him to give me a bid for the repairs like everyone else, but he just ignored the suggestion. It seemed like he didn’t want to do the extra work of making a bid and was upset that I didn’t just assume he was going to do the repairs. When he learned that I wasn’t going to automatically use his guys to repair my property, he confronted them in front of me in some kind of bizarre attempt to make an uncomfortable situation where I’d just agree to let them do the work. After the astronomical clean-​up bill there was no way I was going to take him seriously. I felt pressured by Ron to do what he wanted and it became clear that he was just interested in getting as much money as possible.
I considered having Ron’s number blocked once he started calling me EVERY DAY at 8:30am to see if the insurance company had issued a check, then to see if the check had arrived, then to see if I had sent the check, etc. I really felt like I was being harassed.
Bottom line: TSC has good workers but the owner, Ron, is a high pressure sweet talker who only wants to get as much money as possible. Stay away.

I was very ungappy with the service that was provided by Tsc, the company set us up with a budget and an estimate and later after we were sweet talked into his service, he lied and over charged us by $ 4,ooo The horrible part was billing with our insurance company. This company and Ron Berry are not interested in pleasing their customer and are definetly out for that dollar! I would not recommend this comapny to my worst enemy.