Savannah Tire

Mike W. and the guys at this location always go out of their way to assist me and my family with all of our car repair needs. Don’t let the name Savannah Tire fool you, as they offer services way beyond tires.

I take very good care of my car. Preventive maintenance on schedule. Every time I go to savannah tire the bill is hundreds of dollars. They always need to replace or fix something and I’m starting to think most of it is unnecessary. I did call them out on a part they tried to overcharge me on and they got very angry and rude. I will never be back!

This review applies to the 101 E. Anderson location.
I’m not going to specify what happened because a very nice exec helped me out after I complained and I actually wasn’t going to write a review, but within 1 week, I’ve heard 2 other complaints in reference to Sav Tire. If your service includes a tire rotation or an oil change, make sure they rotate your tires and actually install a new oil filter.

Great job by Ed and the guys on my new tires

I recently had no choice but to use this place and will not use them again.
Recently within less than a mile of this location (222 E Montogomery St) I ran over something and flatten the tires on my truck. I called this location’s office at 11:30am and asked if they did roadside service, they do not but could send a tow truck to bring me to them. I was less than one mile away so I agreed and informed them I needed 4 new tires and informed them of my tire size and preferred tire name brand.
I waited about an hour before the tow truck arrived, no big deal as I understand how busy tow trucks can be, it isn’t like there are tow trucks just «sitting» there waiting on my call… if this was true then the tow truck’s business would be really slow.
Getting to the heart of the matter, I had all four tires replaced on my Ford F-​150 and it took Savannah Tire 4 hours to do it! The tow truck dropped me and my truck at Savannah Tire at 1pm and I didn’t get my truck back until 5:45pm. Then came the bill and whopping $ 1400!!!
Savannah Tire billed me $ 110 for the tow truck bill… for less than a mile tow — come on! The manger and I went round and round about this but he stood firm and then there was the price for my tires was outrageous! (more on this later)
Then Savannah Tire informed me I needed to replace my rear brakes AND that my truck needed new tie rod ends on my front axle. Savannah Tire told me they could not preform the «free» front end alignment (when customers purchases 4 new tires) on my truck because (they said) my tie rod ends were so bad.
Savannah Tire quoted me a price of $ 295 to replace my rear brakes and that did not include any unseen damage to truck’s rotors. I refused to hear them out on replacing my tie rod ends. I had no choice but to pay the bill for the new tires due to fact it was now going on 6pm and every mechanic shop in Savannah GA was now closing.
The next day I called the same tow truck company and gave them the EXACT location as I gave Savannah Tire yesterday and ask for a quote to tow me to Savannah Tire… tow truck company quote was only $ 50. So Savannah Tire more than doubled the price.
I contact two other places in Savannah that carry replacement tires for my truck and got quotes (same brand and size) both quotes were $ 300 dollars cheaper than Savannah Tire. I also got two quotes for replacing my rear brakes and total was only $ 150 (and this includes turning or machining the rotors) no where near the $ 295 that Savannah Tire quoted me for doing the same job.
Now for the final insult… I have after dealing with Savannah Tire, gotten my rear brakes replaced elsewhere and paid only $ 150 but the big thing to notice here was that the place I went to told me I DID NOT need to replace my tie rod ends.
Not being satisfied I made an appointment with J.C. Lewis Ford (located in Savannah GA) and asked them to check my front end and alignment it. They did and told me my tie rod ends were just fine. So again trying to give Savannah Tire benefit of the doubt when I was in South Carolina on HWY 278 in Sun City (going towards Bluffton and Hilton Head) I was running a couple hrs early and I whipped into the local FORD dealership there and asked them to check my front end. They came back with NOTHING!!! No bad tie rod ends, nothing to replace.
So I’m left wondering what exactly did Savannah Tire see with my tie rod ends during the 4+ hrs they had my truck within their shop doors… and why their bill was around $ 400 more than the other places I contacted.
I made the trip back to Savannah Tire and showed my «other» quotes to them for replacing my tires… LOL…Savannah Tire has no record of me in their system. I showing them my sales receipt and was told they cannot find a record of «That» receipt. I since then visited another Savannah Tire location and they found my records and apologized for everything. I was now told they would investigate this matter and contact me when they «get to the bottom of this.» I’m still waiting to hear from any of them.
I can tell you this, I will not being going back to Savannah Tire Brake and Alignment Center because these people can’t get their act straight.