It’s KFC, what do you expect. The staff was inattentive, screwed up both our orders(the chicken as well as the sides), as well as that of the people before AND after us. No option to eat there, i guess, as we were given our food in a bad and left to eat out of it like hobos.
Gary H.
Rating des Ortes: 1 Carol Stream, IL
Don’t get your food to go or if you do ckeck it 80 percent of the Tim it will be wrong
Jimi Y.
Rating des Ortes: 1 Schaumburg, IL
One of my worst KFC experiences I ever had. chicken was under cooked and I am currently puking my brains out because of it. Food was poorly prepared and the food seemed its been laying out for a bit. The service is very slow even when there is no one there. I will never ever go to KFC again.
Jimi T.
Rating des Ortes: 1 Schaumburg, IL
I came here thinking I was going to get some good KFC like all the other locations but this is far from being good. My chicken mean was undercooked, the popcorn chicken was subpar, my coleslaw was soggy like not even fresh looking and the mash potatoes tasted off like it was bland. Employees were also unprofessional and talking about how they rather sell drugs than work for KFC in front of customers loudly. Employees took forever to wait on you even though there was no one there. The wait for the food was pretty long. Do not come here unless you want poor service and food
Bridget M.
Rating des Ortes: 1 Schaumburg, IL
This is the worst and most ghetto KFC that’s why I always go with pooeyes. Undercooked my chicken and forgot potatoe wedges. Employees are yelling about rather selling Drugs than being here. Do not come here… also dirty
Lynn S.
Rating des Ortes: 1 Itasca, IL
This review is more for a product they serve and not so much towards this location, just happened this is where I tried a new KFC product. Stopped at this location for their new Nashville Hot Tender. TERRIBLE!!! Way over salted, weird spice flavors and something I’ve never encountered from chicken tenders at a KFC, tons of grease, they were swimming it about a ½ inch of it in the black and clear lid container they served them in. The biscuit I got which was in that container was soaked in that grease. This Nashville Hot Chicken is nothing but a greasy salty nasty hot mess. These Nashville Hot Chicken are I’m sure perfect for anyone who has been out all night drinking and is looking for anything to eat at 3am in the morning, other than that and you need to have a craving for salt, grease and bad spice mix. Please go back to honey bbq tenders!!! My next visit here will definitely not include these tenders. If I were the owner of this location I would stop selling these immediately. The Colonel is DEAD, as is evident by the crap they are trying to sell now days.
Coren M.
Rating des Ortes: 4 Richmond, IL
Great service. I had to pick up a big order for a Thanksgiving work party. Thank you so much for your help and your smiles.
Kelly M.
Rating des Ortes: 1 Renton, WA
So there I was, in Schaumburg IL when I had a hankering for KFC. Normally when I go to KFC I get the four piece original wing with mashed potatoes, an extra biscuit and a Mt Dew. I will admit, for fast food, I don’t write too many reviews because they’re typically the same but this place actually motivated me to write them a review. I ordered the chicken at 6:30 and got home by 6:45. The chicken was like nothing I ever had before. It was mushy, consistent with a type of bland pudding. I don’t think they used all 13 secret spices because it had no taste. The wings were just mush with bones protruding out of them. In fact I considered taking a bite of the bone in hopes to get some flavor from the marrow. I only managed to eat one wing of the four. Then I went to the mashed potatoes – after all how can anyone screw up a mashed potato, especially the instant ones. And since it had brown gravy, my heart was filled with glee. Unfortunately it too had no flavor. In fact I couldn’t tell the difference between the gravy and the potatoes. It was like eating palpitated newspaper with brown water puddled on top. Overall I would highly suggest finding some other place to eat. A garbage dumpster perhaps. The food was completely uneatable and its only saving grace was the Mt Dew. I had no complaints about the Mt Dew. It was spot on.
Mike Z.
Rating des Ortes: 1 Bloomingdale, IL
No issue with their food but I was shocked to find out this store charges a service fee of .29 cents for customers who pay with a debit card. Really? There is a sign posted in the drive thru stating this so it wasn’t a surprise(other than not knowing about it until I read the sign) I understand that there are card processing fees to merchants when customers use a credit or debit card to make a purchase, but I’ve never been charged a surcharge for using my card at a fast food restaurant. And why do they only charge this on debit cards and not credit cards? Actually they shouldn’t be charging extra fees for any card use. This must be an isolated thing because I’ve never encountered it at any other KFC’s or fast food restaurants.
Dan B.
Rating des Ortes: 1 Schaumburg, IL
Asked for 8 pieces of straight chicken legs… wanted to charge me $ 2.19 per leg. Which would only be very slightly less than the complete 8 piece combo bucket with all the sides and biscuits. Too many times I have tried to fork over my cash to this place but ultimately fail. It’s always some reason or another… like having to wait ½ hour for the chicken to cook… or I end up storming out of the place because a couple of customers ahead of me are waiting to give their orders for 15 minutes straight while being ignored and the employees cater to the drive through… always something with this place… Oh well… I need to learn to never get my hopes up.
Brandi S.
Rating des Ortes: 1 Orland Park, IL
Food too hard, could chip a tooth
Jennifer B.
Rating des Ortes: 1 Hoffman Estates, IL
I have to say that I love KFC however, this locations very poorly run!!! They never have any chicken during peak times nor do they ever get the order right. For example I went there last night for dinner for my family. Needless to say the line was out the door waiting for white meat I placed our order(we only eat dark meat) I placed my order and did not get the free molten cake because they were out of it. Seriously, around 530pm and you are up of food. But from the reviews that I a reading this is par for this place. I would not recommend this…
Barman S.
Rating des Ortes: 3 Hoffman Estates, IL
I’m a fan of KFC. As far as fast food for chicken is concerned, KFC gets my top vote with Boston Market being second and Popeyes being third. I normally go there during lunch on Sunday after church. So I don’t deal with the problems that other reviewers experienced. Menu(7⁄10) It’s standard KFC offerings. Price(7⁄10) It’s standard KFC prices. The portion size is as expected. Ambiance(7⁄10) Nothing too fancy, but nothing too bad either. The restaurant is spacey and bright, but they definitely can do better on cleaning the floor and bathrooms. Their selection on tile and grout color is just awful in my opinion. If that’s KFC’s standard, shame on the corporate office. Service(7⁄10) It’s mixed for me. On some days, I had to wait in a long line and there’s only one cashier. Other days, I wanted to order something and they gave me extra chicken/corn because they didn’t get it right the first time or I had to wait for a few minutes. Then other days, there was absolutely no line and I get exactly what I wanted. Overall, I usually don’t leave being disappointed. Location(9⁄10) It’s convenient for my purpose(Sunday lunch) because it’s close to my church and on the way home. Overall score: 7⁄10
Andrew J.
Rating des Ortes: 1 Roselle, IL
I don’t really do KFC, but I cannot say the same for my folks. I am writing this review on their behalf. Skip going to this Kentucky Fried Chicken. You will live a happier life and hate the world less. This is especially true if you are looking for fried chicken around the dinner hour, since this location is routinely out of chicken by 5pm. Way to plan ahead for the biggest meal of the day, guys. Well done. And hey, who doesn’t like going for take out, coming home, and learning that your order is fundamentally wrong or that there are items missing that you paid for? To be fair, it’s always smart to double check any take out order. That said, the only thing consistent about this KFC is that they are incapable of getting your order right at any time– even when you tell them«you got our order wrong last time…» Given the somewhat limited scope of their menu, the lack of accuracy is fairly shocking. You know, I saw on National Geographic once that when lions are hunting an antelope and a crocodile nabs it first, the lion walks away from his delicious meal. Why? It’s just not worth the trouble. The pain and suffering he’d have to go through to get his food outweighs the annoyance of going elsewhere for a meal. This is the same sort of deal. It’s just fried chicken. Seriously. Go somewhere else.
Pari S.
Rating des Ortes: 2 Schaumburg, IL
I have to say, some days I just want some KFC. For some reason, I’ve had like this thing for little hot wings. I like them plain with some hot sauce. A few nights ago, went here with my hubby cus I was having that feeling again. As we got there, no one was in the restaurant except for us. Our order was taken right away, which we thought it was pretty good. However our food took longer then it should. First off, I had gotten my cup to get myself a fountain drink. I found there were no ice. So we had to have one of the staff, fill our cup up from the drive thru’s fountain machine. We ordered a 10 piece hot wings, a variety box, and a famous bowl for me. My hubby had asked for an additional piece of chicken for his variety box. We must’ve waited about 10 minutes to get our food. By then, people were coming in too. And for some reason, the cash register guy in the front taking the order was just having a horribly hard time getting these orders right. We decided to walk over to a table and sit down, as we waited for our food. We finally got our food, and found… we were missing the extra piece of chicken. So the hubby got back up and probably stood at the counter for another 5 – 10 minutes before we got that 1 piece of chicken. The last thing i wanted to mention too was, as we sat down to eat… the line was getting noticeably long. There were several customers standing around waiting for their food. Also the orders were not taken very well… and just appeared like he was having such a hard time getting the orders right. One customer that came in, must’ve took like 10 minutes just to order. It was really distracting and loud… that I lost all interest in my food and kept watching what was happening at the counter. In the end, we finished eatting… and walked out of there. I dunno if i want to go to this KFC anymore. I did notice they were working the drive thru alot more faster… so that might be the only way I’ll be coming here again. Which is not a very good option for me.