Peninsula Vacuum & Appliance

I was considering an expensive purchase ($ 600) for an air purifier. They had one in a brown box but the salesman wouldnt even let me open it to look at it or hear how much noise it makes etc. Just kept saying «oh its very quiet». The guy was totally uncooperative. Normally I try to «buy local» But why pay high prices for no customer service? I seriously doubt he’d much help if I had to take it back for any reason. I might as well buy it online and save some money than buy from this guy an get lousy service.

Unfortunately just like pg store, this guy will bait and switch you to buy a meile vacuum; he has no interest in saving you money or fixing the vacuum you bring in. tsk tsk!

My Miele is quite old — maybe 25 yrs. Pen. Vacuum is the ONLY AUTHORIZED dealer for Miele, so I really can’t shop around.
A few years ago, I brought my Miele in for repair, as the suction wasn’t working. I was told it was the turbo-​charger head. When I picked the ‘repaired’ Miele and got home, only to find it still wasn’t working.
When I brought it back, the repair person stuck an implement down the hose and Volia, it worked. It wasn’t the turbo-​charger at all. The turbo-​charger was not returned to me as he was using it for ‘parts’.
I’ve now had this same Miele in their PG store for 10 days. I called and needed to leave a message to ask when it would be ready. No one has returned my calls nor has anyone called me indicating that the repair was accomplished.

I was looking to invest in a top of the line vacuum cleaner after going through several cheapies over the years. I combed through dozens of online reviews and decided to purchase a Miele vacuum. They had several models and I was unsure which one would best suit my needs.
I called a few places online that seemed to have the best prices and offered free shipping, bags, and filters. I was still a little lost on which one would work best so I decided to call Peninsula Vacuum and Appliance hoping to speak with an experienced salesman. I really had no intention of purchasing from them because I assumed I would be getting a better deal online. After speaking with a gentleman named Stefan (Stephan?), he persuaded me to come in and give a couple of the models a try and I’m so glad I did!
I went in and he was helping a customer who he was very friendly with but still welcomed me and said he would be with me shortly. After he was finished helping her he pulled down a couple models with different attachments for me to try. I found one I really liked but I was also was interested in the brushes that came with the more expensive models. Without hesitation he offered the brush from the other model to me for free! This brush sells online for $ 100. He also threw in some bags ($ 20 value) and a flexible crevice tool ($ 30 value). I also happened to come in on the week that they pay the sales tax! I could not possibly find a better deal anywhere else!
I’m more than thrilled with my experience today. Not only did he beat online prices, he was extremely generous and helpful. I also feel better supporting a local business that understands the importance of customer service. I will be referring this store to all of my friends and family and I encourage anyone shopping for a quality vacuum to stop in!

I LOVE this place. The atmosphere and experience is like none other! I would recommend this place to all of my friends and family. The gentleman that helped me on monday was the best!

We took our Miele in for a couple of minor fix ups and Stephen Georis treated us so nicely, as he did everyone that came into the shop. He fixed our vacuum and didn’t even charge us. What a nice place to visit. If you need a vacuum or a tune up, definitely go there. Even his beautiful dog is friendly.

I’ve gone to this shop for over 5 years and always have had a good experience. I’ve had several vacuums over this time that I’ve bought bags, filters and other parts for. I’m down to one canister, a Riccar (same company as a Miele now) and even though I didn’t purchase it from this shop they are always helpful when I have something I need. One time I brought it in to get filters and he put it on his table and cleaned it inside for me without charge. When I needed a new hose he told me the price he would have to charge me and suggested I call the company directly to try to get it for less. They wouldn’t sell to me directly so I purchased it from him and am happy with the hose. The company changed the design (confirmed when I spoke to them directly) and that is why is was expensive. I don’t have the power head option on my vacuum but the only hose the company makes now has the electrical connections for the power head. It turns out the new hose is better constructed that the original, with reinforcement where the old hose broke, so I’m fine with it. I’ll continue going here! They also give a discount for cash over credit cards, which can be a nice savings!

Had an excellent experience! The prices were amazing. Customer service was fabulous. Epitomizes why small businesses are essential!

I needed a new cord for my Vacuum because the wires broke inside the cord where it attaches to the handle, I called in with the model number and make and color of the cord, (Blue) and was told that it is the exact cord as the original not an after market cord. I took in my cord and handle and asked they had the cord and he said yes and showed it to me. Well it was black not blue and the diameter of the cord was much smaller. I was told it was manufactured from the parent company and it would work, I told him the the color was not important but the diameter and the length was since it was for a commercial vacuum. I told him I would rather get the Original equipment, and I could get it some where else, since they were local I would rather do business with them. He asked me where i could get the original cord and for how much, I refused to answer him. I thanked him and as I was walking out with my son he told me «YOU MUST KNOW EVERYTHING» as I stood there in shock I informed him I have been doing vacuum repairs for over 30 years. I walk out and bought the original cord for less. I own a business and wish this business would try to provide service instead of just trying to make a sale.
Well I will not be buying any thing from this store. I just wanted to give my two cents and Unilocal has always helped me out when I shop. Maybe I just caught this guy on a bad day but this is my experience and have my son as a witness as to what REALLY happened.
I have better luck with the vacuum center in Salinas.

Do you think vacuum cleaners can be sexy?
Me too. I love Miele vacuums– the lines, the smooth shape, their weight, their efficiency, the fact that they clean. Oh and they’re quiet.
Came here today to pick up some bags for my old cannister and I was smitten by the gorgeous new models.
I had a Dyson for a while. Not even close in terms of agility, suction and design. I’ve got my eye on a fire engine red little beauty.
Friendly fellow working the counter. Got me exactly what I needed, made small talk. Super friendly and extra character points for mentioning his wife which made it clear he was being friendly, not pervy. I like that.