Autoglass Solutions

I just drove from Texas to Federal way and received a chip in the windshield. I called several places in reference to Unilocal reviews. I choose Autoglass Solutions and I’m glad I did. I called Paula enroute from Portland OR and she helped to make an appointment at the Hotel in Federal way. Daniel showed up early and had the repair job underway in no time. He cleaned the windshield repaired the chip removed one of my stickers on the windshield and was on his way in under 30 minutes. Daniel was professional, courteous and knowledgeable; he did a great job. Thank you Daniel.

Thank you guys for making my 1^st car break in experience a little less miserable.
Don’t look anywhere else, they are the best.
They came out same day as my break in, earlier than expected and were less expensive than the company my insurance referred me to who couldn’t fit me in for 5 days.

It was the less expensive quote, great fast and convenient service, technician was on time and very professional.

These guys were awesome to work with. They were out the same day that I called and replaced my side window after a break in. The price was $ 50 less than safelite quoted me and the window is as good as new

Amazing experience! They respond fast on Unilocal messages. I got a call within an hour and have everything planned. Dan showed up on time and I got an OEM glass replaced in an hour, plus, Dan even saved me the old good-​to-​go sticker! He also explained me the safety tips at the end. Now I have my new windshield for 2 weeks and it’s working perfectly.

Best service in town. Highly recommend!

They are awesome. They met with me at a time and place that was convenient, kept me in the loop at every stage — from scheduling to the time of completion — and even coordinated things with my insurance company, saving me from any hassle of doing it all myself.
I would recommend this place to anyone in need of a small or large repair to their windows or windshield. I had a full windshield replaced and it was such a smooth process.

My truck’s windshield had a long crack and I asked Dan to fix it for me, the lady who picked up the call was very friendly. I got a few quotes from other businesses before I confirmed with Dan to fix it for me. So I know his price is very reasonable and he is very knowledgeable. Long story short, after I witnessed his service, I won’t ask anyone else to help me. HIGHLY RECOMMENDED.

Fast, effective, convenient. These guys respond super fast and are efficient. Thanks for great service and fixing my window after someone broke into the car. Hope I don’t have to use them again, but if it happens again — I’ll definitely be calling on their services.

I needed to use their service twice in the last 6 months. Once for a cracked windshield (because of a small stone or something that hit the windshield when I was driving on the interstate) and once for a smashed passenger window (bad people trying to break into the car which was completely empty… grml).
Set up an appointment:
I set up appointments on the phone with Paula and scheduling it was really easy. They could get the glass easily, so I had everything fixed within less than 48hrs in both cases.
Paula does an amazing job. She is super friendly, competent and also handled the claims with the insurance.
You give her your data and she looks up the price through some kind of tool and you immediately know how much you’ll have to pay out of your own pocket.
In both cases, it took me less than 5min to have everything arranged. No bullshit, no waiting for robots that forward you forever. It just works.
Have new glass installed:
Both times, Dan came to our garage and installed the new glass. He’s a super friendly guy, very knowledgeable and careful. At one point, he offered to help me with some other small issue with the car, for free — I got it figured out on my own — just because he «was in the neighbourhood the following day anyways».
He’s very careful when he installs the new glass, no dirty spots on the new leather seats, nothing.
Bottom line:
You need your glass replaced? Call Paula, get an appointment in 5min, have Dan show up within 1 – 3 days, be happy again.

Awesome fast service! I just messaged through Unilocal and got a response right away! Dan was excellent, I highly recommend. Trust worthy service

Thanks for the great customer service, up front fees, and hassle free window replacement!

Arrived just when they said they would, got the work done quickly and beautifully. From the initial phone call to the really personable young man who did the installation, I can’t imagine a better experience for this kind of need.

Great service! Got same day service to get my car window fixed after a break in. They came out to my house, called before coming, made it out earlier than promised and did an amazing job. Window works great. Dan, the installer was patient with me as I played with the window to make sure it worked well. All in all a great experience, made getting my car broken into a little easier to bare. I would highly recommend them!

These guys have the best customer service I’ve ever had. Paula did a great job scheduling a time for the team to fix my cracked windshield. I accidentally left the car locked during their visit but they were gracious enough to swing by a few days later to perform the replacement (after I actually confirmed that the car was unlocked by leaving them a voicemail while unlocking the car). When they got to the car, Luke texted their repair status and got it fixed in just a few hours while I was at work. I came home to a perfectly new OEM windshield later that evening and they had a card with some instructions to allow the windshield to set in. Factoring in the service, workmanship, and the effort that I needed to get my windshield repair, it’s a pretty darn good deal ($ 300 after tax, Camry). Great communication, customer service, and by far the most seamless experience ever!
Now that’s a delightful user experience!

I think I’ve been using Unilocal for about 5 years, and have maybe written about 3 reviews that entire time. But these guys inspired me to sit down, take the time I never wanna give and write one because honestly, they were SO amazing.
I had to get my windshield replaced and I was really not looking forward to the hassle but Paula and the whole team there made it the least stressful thing on the planet– EVEN after I told them the wrong model of my car (yeah, DOH moment), and they special ordered the windshield, came out and realized it was the wrong size– they were SO rad the entire time and never made me feel stressed out.
Customer service– BEST EVER.
Service– BEST EVER.
Price– BEST EVER.
They are incredibly detail oriented and are amazing at communicating and keeping you well informed through the whole process. They set a high bar there, so if you have high standards– these are your dudes. BAM.
*drops microphone a struts off stage*

I scheduled an appointment with Autoglass Solutions about four weeks ago. They arrived during the time window they said they would and replaced my windshield in about an hour and a half. I found the woman I placed my appointment over the phone with to be very helpful in coordinating with my insurance company and the man who replaced the windshield very prompt and thorough.
The good reviews here are well deserved! I can’t speak to pricing as insurance covered the windshield replacement in full.

On a Sunday, I discovered my car had been broken into and the rear driver’s side window had been smashed. I called Monday morning, they gave me a fair estimate and they were able to send someone asap to my house — I didn’t even have to drive to them.
Apart from the quick response and service, they did an amazing job removing the broken glass shards inside my car. Would recommend and use this service again (although I cannot say getting your car broken is something to look forward to).

So the glue used for the window broke the very first cold day after the repair. However they have been great to talk with and offered to help. I thought they had been spoken to but I was wrong.
They are so helpful. Instant reply.

Dan was awesome!
They came right on time and my windshield installation only took an hour! OEM glass and awesome service… can’t beat that! They were a bit more expensive another company, but that company wasn’t using OEM glass and when I looked them up on Unilocal,their reviews weren’t the best… I’m very glad I went with Autoglass solutions :) They give you easy instructions to follow after installation (ie when to take the tape off, etc) and they have a warranty on their work. What’s not to love? :)