Sprint Store By Wireless Lifestyle

I dropped my Iphone 5s in an elevator and alas the screen shattered. I’d been dragging my feet all week about going in as I didn’t want to be bound to another lengthy contract and I was leery of going into a store and dealing with aggressive or worse yet, indifferent sales people. I am really glad that I went in to this location! It’s refreshing to meet a staff that knows their product! All my questions were answered patiently, honestly and truthfully (yes, I’m one of those that spends hours asking all kinds of questions). Anthony explained all of my available options in great detail and even helped me save some $$$ with a better plan and a better phone! What’s not to love about that! Thank you Anthony (and the rest of the guys)! I love my new phone and You all rocked!

Great service! A very knowledgeable team who took the time to explain everything! I would highly recommend this Sprint location to anyone. They provided a wealth of information and let my family choose the phone that worked for each of them. No pressure to buy additional items!

Do not go here! Absolutely horrible customer service. My proximity sensor on my replacement phone that I had just paid $ 200 was not working. They did a soft reset and messed up my SIM. No apologies were offered. The rep «Erik» told me that he didn’t know what to tell me and that «it happens.» He said after checking with the manager who didn’t even bother to look up or help out that I would have to go a corporate store or pay another $ 200 to get another phone. Mind you that I had just gotten this phone not even 2 weeks ago. He sent me to wrong Sprint store in Savage who said that they didn’t repair phones and I should go to a Sprint store in Apple Valley.

Justin and Nick sell service! They know their phones and make strong recommendations based on your needs and not the promo of the week. The also repair phones not just replace them.
I strongly recommend them. I have phone my phone guys!