BMW & Mercedes Service of Sherman Oaks

BMW & Mercedes Service of Sherman Oaks is one of the most reliable shops in all of Los Angeles and San Fernando Valley for getting your car worked on. If you’re in need of a long term BMW or Mercedes repair shop, look no further. I always take it up with Dimitry because he is honest, professional and knowledgeable. Another reason to take your BMW or Benz to this spot is it’s cost effective. I’ve had them fix a BMW 540i before, and am currently servicing a 328i. Every time I’m happy with the repair and speed of service. Before leaving my car for service I’m always certain of what is getting fixed, how much it costs and when to return. I’ve easily saved a couple thousand bucks with them over choosing a local BMW dealership. Never had a problem with anything they’ve done. I trust their work completely because I sometimes push my car to its limits. Yet another satisfied customer who feels confident on the road.

Very Happy with service. Brake light came on in my 2012 535i: dealer told me I needed new pads @ $ 450. Decided to get a second opinion since pads were done only 12k miles ago– ended up needing a new Brake sensor at $ 108. Mechanic advised me pads were still full and I have plenty of miles left on them!

I have absolutely no idea why this place has so many 5 star reviews, but I’m going to give a brutally honest one. These guys are SO rude and incompetent it’s not even funny. We would bring our BMW in for a service and check when it needed to, and EVERY SINGLE TIME we left, something new would go wrong with the car and we’d have to take it back. We would have a small oil leak, take it home, then all of the sudden the car would be shaking uncontrollably, $ 1200. Then we would take the car home, 2 days later, the car wouldn’t start. Then they tell us «you need a new fuel pump»… Another $ 600. We take the car home, car really struggles to start (it was completely fine before we took it in the first time) and now there’s a vibrating noise coming from under the car. We take the car in to get a blinker light changed, blinker light stops working 1 week later. We probably spent the amount we payed for the car at this place just getting it ‘fixed’. Every single time we would take the car in, a separate problem would occur days later. This was not a coincidence. They are the definition of your typical dodgy mechanic. AND to top it off, they are so so SO rude about it every single time. It’s fine if you’re going to rob us and play us for stupid, but at least be polite about it. But hey, if you want to get treated like you’re scum for no apparent reason, and like going back and forth to the mechanic on your days off to spend an outrageous amount of money, then these are your guys!

This place reminded me so much about my dad. This place is an absolute breath of fresh air, it’s a no brainer. This shop is the personification of integrity accompanied by a wealth of experience and knowledge, the kind of experience that makes you sleep better at night because you have a mechanic you can absolutely count on for a price that is surprisingly Very Affordable. If you drive a Mercedes Benz or BMW you owe it to yourself to bring your car here!
Big ups to this place!

This is THE most impressive shop you will EVER come across. Jim and Dmitri are THE most honest mechanics, always at fair prices and you will NEVER regret the work that they’ll do for you! It’s not easy finding a service center that you’re satisfied with (let alone guys who really take pride in their work while keeping a great relationship with their customers). They’ve saved me a fortune throughout the years while giving me amazing advice in purchasing a few cars. If you don’t see them… I hope you can do the work yourself or you’re missing out on THE BEST!

These guys know BMW’s inside out. They are absolutely fair and honest, which is truly a relief when you are dealing with car issues. I’ve gone to them (Jim and Dmitry) for over a decade and they have always found and fixed the problem quickly and efficiently. If you have a BMW (or Mercedes) this is the service shop for you.

Best car service experience ever! Professional, friendly, very reasonably priced service for a Mercedes, I couldn’t have asked for anything more. Finding this place made me so happy about my decision to keep my car rather than continue leasing new cars. I was always afraid as a car aged service would be an expensive pain. Not here, really trust this shop.

I have had my car worked on by a few mechanics. None have been able to correctly fix the issues with my 328i. I took it to BMW and Mercedes of Sherman Oaks and they were very detailed and quick with the service. My car feels brand new. I was having issues with my brakes, the battery and starting my car. They fixed all the issues and serviced my car. I’m very happy with the results and I will now only take my car to them. The prices were fair and inexpensive.

These guys really know their stuff — and I absolutely trust that they are doing exactly what needs to be done. I just had an air conditioning issue and in order to get at the piece that needed replacing they had to remove the entire dashboard. (In other words, 98% of the bill was in labor just getting AT the piece that needed replacing.) They showed me a photo of it once they’d gotten everything dissembled… utterly astonishing.
If you’ve got a BMW… definitely take it here for maintenance. They’re the best.

Very helpful manager here — not sure if he is the owner. I have brought my CLK by a few times for noises, and to have him check the brakes for wear on my way to work. Manager immediately gave me a confident opinion with no charge.
Clean, organized operation with no excuses.
I am committed to this repair shop.

I went to BMW & Mercedes today for the 1^st time and now I know why they have a 5 star rating! They are honest, professional, straight forward and fast with my service.
I will be coming back to them for all my BMW services and highly recommend them!
Thank you Unilocal reviewers for leading me to them!

Been using them for a few years now to maintain my 2005 Z4. Very reasonable, professional and fast! They can pick you up and drop you off. They also provide a print out of estimate of services and the final receipt.

These guys have saved me thousands of dollars!
Leaky valve on my e46 M3 quoted at 2k from Bob Smith BMW. They did it for 600 bucks!
Labor and parts for pad change on e92 M3 was less than the price for pads alone at Bob Smith. Yes, OEM pads!
I haven’t owned a BMW for over a year now, but as soon as I get another, ill be back.

I have been going to these guys since I got my first BMW in 2001. No matter the issue (and you BMW drivers know that after about 75,000 miles, there are lots of little issues that come up), the service is fast, reliable, and inexpensive! In an industry where the customer usually knows very little, it’s refreshing to know your car will be fixed properly, and you wont be oversold or ripped off. Most recently, two of my tires got bubbly after hitting some (ugh) pot holes. I was quoted $ 1200 at BMW. BMW Service of Sherman Oaks replaced my tires for less than $ 900 bucks, and the car was ready in a matter of hours.
The owner, Jim, and his manager, Dmitriy are always friendly and ready to answer any questions you may have, and even to translate car-​jargon. You wont go wrong with this auto-​shop if you need any kind of service on a BMW or Mercedes.

I am so grateful for Jim and Dimitri. I have taken several cars over the years to them. I haven’t seen them in a couple years since I purchased a pre-​owned that had a warranty. When the warranty expired and the dealer wanted to charge me way above my pay grade, I didn’t worry because I knew Jim and Dimitri would take great car of my car at a super fair price! And they did! I highly recommend them!

This place is great.
I needed an oil change, brake light and a brake sensor replaced.
Came across this place so I stopped by and I am glad I did.
I usually take my car to center bmw but wanted to try something different.
I was helped by Jim, he was very professional and informative. I was given a decent price and the service took about an hour. Plus, there is an amazing café (Garden Café) directly behind that is oh so delicious, might have definitely added to my experience :)
Thank you Jim, I will return.

Have had my now 11yr 175k mile X5 with them past 6 yrs. excellent work. Great rates. Now bring my wife’s MB to them. To sum it up, I TRUST them.

I cannot speak highly enough of the great service I received from BMW & Mercedes Service. Heading home from a weekend in LA (a holiday weekend none the less) my fuel pump went out. I called and they were super helpful on the phone about getting me in. Had my car towed to the shop and they had the problem diagnosed in 10 minutes and took it straight in to get the work started. Within four hours the car was fixed and I was back on the road. If I lived in the area this would be my shop!
Thanks guys!

Great service and great price. I, too, came from the local BMW dealership with a very high quote for a few simple things to get done. I called this body shop instead after reading many reviews. I asked for a quote over the phone and they helped me immediately and gave me a reasonable price range for the items I needed without even seeing the car yet.
So I made an appt on the spot and came in that day. They were able to service my car in just a couple of hours. They were very prompt and efficient. It was very easy service to get in and out and get everything taken care of. The price was very reasonable as well.
I have already recommended this place to others and will now be a repeat customer. Thank you!

After Center BMW quoted us $ 2,800 to change the brake pads and rotors (and some other BS they recommended) on a BMW 325i 3 weeks ago Jim did exactly the same work using genuine BMW parts for $ 640.
I couldn’t recommend Jim and Dimitry more, save yourself from being ripped off by the dealerships and get your BMW/​Mercedes serviced here!