Sherman Oaks Exclusive Auto

This dealership service shop is no good rip off on their pricing for repairs. crooks they did a inspection for repair on my vehicle. They said «it needs a body control module and programming. I went ahead and had it checked out somewhere else and all the vehicle needed was a new key and programming. I would not recommend this place to my worst enemy. Stay way! wanted charge $ 1800 for a repair only cost me 350 total go to a real Land Rover dealership for a repair.

Excellent service. Friendly, personable. Came here for oil change. Told me on phone about extra cost for new oil filter. Good recommendations. 4 New tires and a new battery. Got a price quote on those. Will definitely consider using them again, as long as their regular pricing is within what I can afford.

Amir is great. I kind of really messed up and asked him to do some work on my car when it broke down by his shop. My normal mechanic was out of the country attending a funeral and I was on my way to the airport to make it to my son’s birthday. I made a decision to ask Amir to fix my car before speaking with my normal Land Rover mechanic, turns out the part was under warranty but only if my normal guy did the work. :/​I had to ask Amir to un– repair my car. (Im a big pain in the ass by this point)
I wasn’t so nice to Amir because I was in a jam and tried to be a cheap ass after he did a lot of work and diagnosed many problems for me.
Eventually I came to enjoy working with Amir even though I was in a bad situation and felt like I had limited options. He really and truly did a great job and did it very quickly. He charged me a fair rate for the hours that he put in on my car and I got it towed to my orginal mechanic that put in the faulty piece.
If I ever break down again in LA I will absolutely bring my car to this shop! You should as well.
Cheers
Nicholas Barnes

My husband and I went to see about buying a car 3 months ago. We decided it wasn’t time to buy a Range Rover. But the entire experience was just above what I expected; Amir was so courteous and didn’t pressure us. His employee gave a tour of the vehicle front to back! I mean they were great!!! I had decided that when we were ready, we would buy from Amir.
We decided to check out some other places but the quality was poor.

This place is conveniently located with good reviews so we thought we’d give it a try. In general I prefer small shops –in hindsight not with regard to auto repair. Got the car inspected here ($ 150) called Land Rover Encino and they quoted $ 1500 less for the same work with a loner car! This place might be good for certain repairs but certainly not all, so you best do your homework and make sure the labor cost they quote here make sense.

Sherman Oaks Exclusive takes such good care of their customers! I live about 2 miles away and they arrange for me to be dropped off and picked up while my car is being worked on. I always feel like they are looking out for me and never get the sense that they are ripping me off. They are well skilled and when I pick up the car, it’s been washed!!! I highly recommend them!

Solid spot right here in sherman oaks…
Called around 8:30am and asked if they had the ability to swap out a rearview mirror for my 2014 Range Rover sport.
Apparently mine didn’t have the Homelink mirror (built in garage door opener). Kind of ridiculous to think for a 2014 model that it’s not standard.
Anyways, this would have cost me over $ 1000 by the dealership for part and labor. So I searched on eBay and found one taken off another 2014 rrs for only $ 82! Not even knowing if it could work or not but such a small risk for a huge reward! I couldn’t stand not having the homelink so I won it on eBay.
They told me to come by 11 and it would take a couple hours. There’s a best buy across the street and in n out so I said that’ll be cool.
Got there exactly 11 and they came up to me and checked out the mirror I won on eBay. Everything looked good so I went inside to give my info. No joke, while I was inside doing all the clerical stuff with Gio and making sure my one year old daughter wasn’t trying to climb everything, they came back and said its all done!
Paid right then and there and I was on my way.
Overall I saved over a grand compared to the dealership.
Got home and linked up my garage door opener to the homelink… and VOILA!!!
I’ll definitely be returning to these guys for my future Range Rover services.
Jyeah!

I brought my Landrover in for a oil change, and received good service. The staff was very friendly and were able to work on my car right away. I did ask them a few questions regarding concerns I had with my car and they were able to answer my questions without being to pushy with their service recommendations. I will be back in a few months when I get my brakes done.

I wrecked my car on a Saturday and gave Sherman Oaks Exclusive Auto a call to schedule an estimate. Amere told me I could come right in… on a Saturday. He gave me an estimate and had me ready to go in no time. I wouldn’t think he’d do this all the time but he even gave me a ride home. Great customer service, very prompt and empathetic. Quality work.

Been in a few times, always honest. Very clean well run shop. My sport is ready when I’m told it will be & freshly washed. Prices blow away the dealers. You can feel very comfortable working with Amir & crew!

When I first arrived in LA several years ago and had to deal with the whole getting a car with zero credit thing I stumbled upon SOE after having several bad experiences with cliched «used car bro“s. I bought my first two Landrovers (Discovery and a Rangie) off of Amir and his family. I’ve continually recommended them to any friend looking for a 2^nd hand RR over the years as they are always a pleasure to do business with and super accomodating, even to the extent of towing my car to get a new battery fitted when I’ve been out of the country for work and getting it back in time for my return! More than once! Top class, honest and always open to do a deal and make a deal work for you.

I like this place. I trust this place with our Rover (which is saying a lot if one has ventured into other auto repair places NOT specializing in Rovers!). And it is an added bonus that it is a family, small business-​type operation, right?
While certainly not a cheap proposition, you will pay less here than at the local dealer, and having attempted to have diagnostic work done else where (a well-​reviewed basic auto repair place), my advice is to just come and see Amir and Mansour straight away and save yourself the hassle of uncertainty! When our Rover suddenly failed to start, or actually STAY running, lol, it was a Saturday evening, raining and we needed to have it towed quickly, so we made the mistake of having it towed to a place that we’ve used for our other vehicles because they were open and could accept the towed Rover! Well, as nice as those guys were, after TWO WEEKS (yes, I know, what was I thinking?) and various parts replaced to no avail, I FINALLY had it towed (sigh…) yet again, but this time to Sherman Oaks Exclusive.
The first day it was there, they knew what it was (fuse box) and had one ordered and the next morning I picked it up.
In the past, we’ve had oil changes and hose replacements and various other things done here too. Each time, the work was done quickly and successfully.
Amir and Mansour (and their supporting cast, Marco, etc…) ALL listen to what I have to say with regard to how the vehicle is acting. They always allow me to finish my hypothesis about what I feel could be going on with Rover! I never feel slighted or ignored or placated because I am a woman. Very kind and respectful business.
Mansour’s AMAZING first generation Range Rover Classic (I don’t think it’s a second generation P38, but I could be wrong here!) is worth seeing too! So hopefully he will have it there when you visit! It looks like it could navigate its way up Mt. Kilimanjaro!

I LOVED this place. Not only did I walk in to find a very handsome and well-​dressed man doing work on a Range Rover as if he was on the cover of GQ mag, but he helped me figure out my bluetooth system FREE OF CHARGE. He was very patient and just wanted to help me out. I went to 3 other service places and they all gave me bullshit answers and were going to charge me to have it installed, when all I needed was the help of this shop.
I had 3 very nice gentleman help me out and they all were very friendly. The shop was SO CLEAN, I could have taken a shower in there and walked around barefoot. I can’t wait to go to this place when I have some real trouble with my car because I know they will take care of me.

Shannon K. 3÷10÷2013
I just took my 08′ RR sport in for a low coolant message. II explained the problem, and Amir knew right away what I was speaking about… a couple hours later I was ready to pick up my truck. He also threw in resetting my service counter, which at the dealer runs about $ 150… I’ll definately be back for future work.

I am new to the LA area and have a 2008 Range Rover sport. I am always hesitant to use dealerships due to price inflation.
I found Sherman Oaks Exclusive on Unilocal and read all the reviews. I worked with Amir who helped answer all my questions and book an appointment. They are professional, quick, courteous, and very well priced.
I research all items that need to be fixed or updated on my car prior to going in for a check and Amir did everything spot on. He has extremely fair prices and excellent customer service. With my oil change I received a car wash too. I also printed off the $ 50 for $ 100 voucher from Unilocal and they took it no problem. I trust and highly recommend Sherman Oaks Exclusive.

This place is great. Groupon prices, fast service, and good relations.
I’m defiantly going there again.

I have taken my car there for repairs and service a few times. The staff is extremely knowledgeable and honest. Unfortunately, I have dealt with body shops that have failed to deliver as promised. Hence, why I am writing this review. The team at Sherman Oaks Exclusive knows LUXURY cars! Ask for Amir, he is a pleasure to work with and never pushy.

Went here for our LR3. The shop was nice and clean. Staff was very friendly and professional. Amir specifically helped me. He checked my car and even showed me what really is going on underneath the hood. He made recommendations for future repairs/​maintenance. He wasn’t pushy, he just says when we are ready. Left there in no time (30 mins) to have my battery changed.
Definitely would recommend this place!!!

I took my Range Rover in and they put after factory parts on my car which had to be replaced by Range Rover Pasadena two weeks later!
Refused to refund my money had to pay twice to have the job done.

This review is long overdue and I apologize if this is long winded, but hopefully it will be useful for anyone looking into this place for repairs on their vehicle.
I have a Range Rover Sport Supercharged and back in October of 2011, I had a severe engine malfunction. Let me start off by saying I love my Range Rover and when it started to hesitate and lose power on the highway, i became very concerned. I took it to a local shop, but they didn’t have the Land Rover computer system or any mechanics with experience to work on this vehicle. They said it may be a fuel filter problem or the computer may have issues.
That was on a Thursday and on Saturday I drove to a friend’s house in Thousand Oaks to watch the fight. When I got back in my vehicle it started very rough like it wasn’t running on all cylinders. At that point i noticed that large amounts of white smoke were coming out of both exhausts and now it smelled like an electrical fire under the hood. I immediately turned off the car and got a ride home.
I am a research kind of guy, so I got on the computer that night and put in the symptoms of the car (white smoke, loss of power, smells like electrical burning) and all clues lead into what i didn’t want to hear «blown head gasket» or in layman“s terms a possible engine replacement. Just to answer the question in my mind, I called a few dealership service departments and you wouldn’t believe me if i told you that the cost could be anywhere from $ 15,000 to $ 25,000.
Wow…I was devastated. and at a loss and did not know what to do. Again, i researched and asked my friends and researched and luckily i was introduced to Sherman Oaks Exclusive. I called and Amir answered the phone. After explaining my dilemma to him, i immediately felt relieved after listening to his compassion about Range Rovers and wanting to help me.
I immediately had the vehicle towed to his facility and met the driver there to unload the car. Wow to say first impressions can make a huge difference is to say the least about this place. You walk in and you see several high end luxury vehicles mostly Jaguars and Land Rovers being repaired. They are on modern lifts with the latest technology of tools and equipment surrounding each one.
His mechanics actually stopped what they were doing to make sure I felt welcomed into what i would call a shop cleaner than a hospital. The floors are white, so I could only imagine how meticulous Amir was going to be before I ever met him. After walking through the shop and into their showroom, I was greeted by Amir. He is a very nice clean cut guy who immediately had me realizing, «this guy knows his stuff». I just then glanced outside and had further affirmation to see his sign and noticed how it stated in the same location since 1976.
We walked out to my car and he could tell immediately what he thought the issue was and it was pretty close to what i had researched…“blown head gasket”. He added that he wanted to put the car on a complete computer diagnosis as he pointed out to these huge computers that were specifically for Land Rover.
The next day he called me and said he would do whatever he could to get me back in the vehicle i loved so much. To make this long story short, amir did replace my engine and did it for half the cost of the land Rover dealerships. I have been driving the car ever since and it feels and drives better than new. If you need your car repaired, and don’t want to pay dealer inflated prices, then this is the place. Thanks Amir and everybody at Sherman Oaks Exclusive for making me a happy Range Rover guy again.