Elite Eyecare Associates PC

Very disappointed. The staff always seems to mix up my information and when proven incorrect their never apologetic. We were told we needed to reschedule an emergent appointment because we were 20 min late. When in fact we were not. The receptionist was not at the front desk when we arrived and when she came back 10 min later told us we had to reschedule. When We explained it wasn’t even 20 min past our appointment time, she quickly said we were going to wait. We waited about 40 minutes. When in the room, The Doctor did not introduce himself and asked my husband 2 questions and gave him an prescription and told him to come back in a week. When we took the prescription to the pharmacy it was not completed and we waited 2 days for the doctor to correct the RX. Never again!

This is the worst customer service experience. She always give the wrong info and excuses. Very disappointed and wont go back again.