Merry Maids

LOVE — LOVE — LOVE!!! Excellent, efficient — gorgeous clean house in 2 hours. Could not be happier. So glad we found them. And they love our dog — Mako!!! and he loves them :-)

Love my merry maids have had them coming twice a month for awhile. They do an excellent job and I really appreciate them. I have the same cleaning team each time. Very thorough
I highly recommend this service

****DO NOT USE MERRY MAIDS****
To summarize, they are unreliable, expensive, and the quality of their work is terrible!
I scheduled the cleaning a week and a half in advance so that I could arrange for my dog to be at the groomer simultaneously (he is big and would be in their way). I made the appointment for 2:00 and the booking rep said that the best that they could do was to commit to arriving between 1:00PM-3:00PM. I informed them of the dog/​groomer situation when I booked the appointment and she said they would call 20 minutes in advance to let me know that they were on their way. No big deal, I get that schedules can fluctuate — I booked the groomer at 2:00 so that they dog could stay till 6:00. We have a small apartment so at worst, allotting for cleaning from 3:00 — 6:00 was fine. The day of the appointment they called at 11:00 and said that they were on their way. I reminded them of the circumstances and the woman rudely said fine, I will let the cleaners know. A different woman then called two more times throughout the afternoon trying to reschedule for 4:00 PM I reminded her that I was paying for our dog to be out of the house during the hours that I had originally scheduled. She was nice about it and said «so sorry, we will make it work.» At 3:30, still no cleaners. I called and she said that the cleaners were lost — which is strange because I have seen the «merry maids cars» at our apartment complex numerous times. They finally showed up shortly after 4:00, imagine that.
I have tried various cleaning companies and I am accustomed to the spectrum of the quality of service that you can expect — and this was by far the worst quality of work that I have experienced. The picture frames and T.V.s were left covered in dust, the bathroom floor had not been touched, the towel racks are still filthy, and the shower floor somehow had clumps of dust and dirt scattered that weren’t there prior to their arrival. To top it off, they charged me $ 170.00 — in addition to the $ 30.00 tip that we had left on the table, assuming that they would do a good job, despite the scheduling hassle. Save your time and money, DO NOT USE MERRY MAIDS.

We have used them fir many years, and could not be any more happy then we are. Thanks for the great job you do!

DO NOT USE MERRY MAIDS! I went with them for a one time deep clean even though their quote was higher than all others I received simply because they were available on the day I needed them. Long story short, the $ 255 quote to deep clean our 1,500 square foot, 2 bedroom, 1.5 bathroom house ended up costing $ 340. We even had them skip one of the bedrooms. I was told over the phone that $ 255 should cover deep cleaning, including inside and outside of fridge and oven and inside/​outside of windows. Our house still has lots of dust, some of the windows were poorly cleaned, they didn’t touch the fridge or oven, and I had to re-​scrub the kitchen sink. Lousy job and severely overpriced. The manager was full of excuses and did nothing to offer to rectify the situation. BEWARE!

Awful. Waste of money.

HUGELY disappointed! 2 (very nice) gals worked 4 hours in my new home, total of 8 hours together. They finished only 1 bedroom, 2 bathrooms, and the top-​of-​stairs landing. IN 8 HOURS! Fine, if we were hoarders or slobs. But NOT! Our house is always kept tidy. New paint & carpet when we moved in 6 months ago. We entertain A LOT, so home must always be kept clean & tidy. Having a dinner party the next evening, so I wanted the house clean. They never even got to the living room, dining room, family room, office, nor (most importantly) never even touched the kitchen! I ended up working late into the night to get the rest of the house ready for the dinner party. So what the heck were they doing for those 8 hours?!? MM charges $ 85/​hr for 2 girls, total $ 340. After speaking with the owner/​manager Veronica, she gave me a whopping 10% discount — which is merely what she promised up front. ABSOLUTELY NO COMPENSATION FOR THE FACT THAT I HAD TO CLEAN ²⁄₃ OF THE HOUSE MYSELF! * * * DO NO USE THIS COMPANY * * *! $ 330 FOR SUCH HORRIBLE RESULTS IS THIEVERY AND THEY SHOULD BE PUT OUT OF BUSINESS!

We hired Merry Maids and while they’re not awful, they’re not worth the cost and you’ll end up cleaning quite a bit of the things they overlook yourself anyway.
They performed an initial «deep clean» which ended up being an open-​check kind of service rather than a fixed cost for a fixed service. In other words, they kept cleaning until we squeeked that the price was getting too high. We ended up paying $ 320 for that cleaning and while they did an OK job, they failed to adequately wash the walls and completely disregarded cleaning our 2^nd bathroom, which was something I cleaned myself later that day.
They came back a second time for our agreed-​upon bi-​weekly service ($ 115) and took care of cleaning the walls. And, they cleaned more of the 2^nd bathroom… but not all of it. The sink was untouched, so that was something I cleaned myself upon my return home.
Bottom line… they are more expensive than other vendors and just don’t do the quality job that the price would suggest. I’m back to just doing it myself, as the best rated vendors have back-​logs of work and can’t accept new clients. Bummer… seems like there’s a good business opportunity out there for someone.

I was very pleased that once we were in touch, the process of having someone come out to evaluate and schedule the cleaning was simple and easy.
The ladies who clean my home do an excellent job, are professional, polite, and always on time. I’m happy with their service.

They are a total ripoff. I live in a 3 bedroom apt, which is NOT a big unit, and they literally took 3 hours to complete the cleaning. I originally paid for 2 hour service, $ 90 per hour, total of $ 180. They started the service at 11 AM and they called 10 min before 1′ o clock saying they need another hour to clean. I didn’t want to leave dirty spots since they’ve already started to clean, so I gave her the permission to go ahead for another hour.
My mother called when she arrived at the apt saying they missed sofa, toilet, lamp shade, AND dishwasher. I honestly don’t know what they did for 3 hours. I called them back either to give me a discount OR go back and re-​do them.
Now I am waiting for them to come back and clean the rest of the spots they missed.
They are a total ripoff and the service they provided was a DISASTER. DO NOT USE THEIR SERVICE.
You can find cheaper services with better quality service provided.