Fantasy Nail and Spa

This salon is awful and deserves no stars. I used to go here all the time in the early 2000’s growing up and it was a total gem. I went here for the first time in about 8 years to get gel nails. They did not even touch my cuticles, the paint job was sloppy and my nails maybe lasted 5 days at the most. Save your money.

The worst nail salon I have ever been to! I was at Michael’s when I saw this place and I said to myself I might as well get my nails done. I went in here two days before my wedding to get a manicure/​pedicure and full set with gel polish. I showed a picture of how exactly I wanted my nails and it took about 4 hours for the nail tech (Kim) to do it. I’m not a person to complain. I’m not a nail person either. I barely get my nails done. When I complained that I didn’t like it and looked nothing like the picture I showed her Kim was very rude about it and said I should’ve done this and that. When I mentioned I couldn’t tell her anything because she was on the phone while working on my nails she got so mad. She was on the phone for 35 mins. He assumed I wanted squared out nails so she cut my acrylics so short that it ended up looking like I had stumpy fingers. She also cut my cuticle so deep and started spraying it with alcohol. I told her that when she did that it hurts me really bad she replied with «you’re not a baby you’re a big girl!» When I told her I didn’t like my nails she tried to fix them with the biggest attitude. I was just done with it. I left and paid $ 100 for a simple full set and pedi. She didn’t even do the mani which I asked for.
After running my errands which was about an hour, I decided to go back because I couldn’t get over how ugly my nails will look on my wedding day and I wanted her to re-​do everything. When I told her that she needs to re-​do my nails or take them off and give me my money back. She said there’s nothing she can do about it since I left and paid already. I asked for the manager and she said she wasn’t there but there’s a person in charge. The whole staff in there just kept talking in Vietnamese and I knew it wasn’t anything pleasant. I started crying my eyes out. At this point I thought no one was able to help me. Finally one of the nail staff came to me and said don’t cry and she’ll fix it. There was about 3 nail techs working on me at the same time. They all agreed that Kim did a horrible job. They ended up soaking me in acetone for 30 minutes and re-​did the job. It still didn’t look like how I wanted it but I just had no more time. I left with more cuts and dry fingers. I just fixed it at home.
BIG MISTAKE. DO NOT GO HERE!

Honestly. The over all experience was too awesome! The lady kept asking me the same question over and over again about a service I didn’t want. Also I feel like she sped through my pedicure. Usually pedicures take a while, half hour or so. To really relax. I was in and out with in 15 minutes maybe less. And she didn’t file my nails no straight. They have jagged edges. I usually don’t complain but today this was unacceptable. I should’ve read the reviews before I went. But I went on a whim after eating phở (Phở An) at that great place a few stores down.
Another thing about tipping. I wanted to leave a tip just because she did work on them but there was no option on the receipt to and I didn’t have cash. But honestly I left pretty disappointed.
The place itself looks so nice and palace like. I wish the service was up to par.
I don’t recommend this place.

This was by far the worst experience at a nail salon. I came in for a manicure and pedicure on my day off and was dissatisfied with the lack of service and uncleanliness.
I would’ve done a better job of painted my own nails and splashing water on my legs.
For my manicure the technician placed my hands in a sandwich bag filled with water. That’s right, not even a bowl a sandwich plastic bag.
At one point I had to tell my technician how my pedicure was suppose to go. Highly disappointed. Do not waste your time or money at this establishment.

Just don’t! Save yourself some money and go somewhere else! Wish I could have read the reviews before. The lady told me $ 25 for my feet when it was time to pay it was $ 35. And my feet were still dry and cracked

If I could give this place a negative 5 stars I would. My family lives near by so on my way home I stopped in. Tracy did my pedicure. She was horrible and I do mean horrible. She barley touched the bottom of my feet after I refused the $ 10 dollar dry skin treatment. I have very smooth callous free feet, why would I pay for that? Well let me tell you it went down hill from there. My toenails are a clumpy mess it looks like my 2 yr old niece polished them. I had black specs on my big toe and polish left all around almost all of my toes. I asked her to correct her mistakes and she added another coat of clump polish and told me I could leave. I called back and asked to speak to the manager and of course they acted like they didn’t understand what I was saying. How ironic, you spoke clearly when you told me the amount of my service. After getting a bit irate, I finally got someone on the phone who told me to come back tomorrow for them to change my polish. We shall see…

The spa is unique and pretty. Once I sat down I felt like I was in a factory. The service was not warm nor was the water to soak my nails. The hand massage was not good or relaxing. I will not be returning. I will not recommend this place to anyone.

Only went to this place because I was in the shopping center. Wish I had read the Unilocal review before going in. Poor service. Wi never go there again.

This place is absolutely disgusting and the service is beyond terrible. The place is so dirty-​I don’t think the floors have been cleaned since they opened the place. How the health department hasn’t shut them down yet is beyond me. Issues:
1. Polish is old, dated, and clearly past it’s prime. They only carry outdated OPI.
2. The pedicure chairs are warped, non functioning, and sticky (gross).
3. The workers barely speak English, do not bother to ask you any questions as far as service is concerned, and rushed through the entire mani/​pedi. Did not receive a hand or foot massage, zero lotion, and my nails actually look WORSE than they did going in.
4. Zero hygiene skills or regard to professionalism. Most of the workers were slumped over sleeping in the pedicure chairs or actually full blown laying down in the facial/​eye brow chairs and taking a nap.
5. Their food and drink is everywhere. I watched a worker finish waxing eye brows and once she was finished, she set up her entire lunch on the waxing station. She didn’t even bother to wash her hands let alone have any concern for hygiene safety of the waxing sticks/​pot. Pure disgust.
6. I went to leave and remove my hands from their nail drying area. too bad my hands actually STUCK to the grime and layers of stickiness. That was it. I was almost in tears it was that miserable and disgusting.
Short version: Do not go in there. for any type of service.

If I could give a negative star rating I would. I’m so upset! I should have walked out.
I went back to this salon because I wanted a cheap REGULAR mani/​pedi. I called and was quoted a price of $ 28.00 I went in and TWICE while I was getting a REGULAR mani/​pedi that I did not want any extra services and definitely NOT a spa pedicure. When they put the bag over my feet I even stopped them and said, «REGULAR PEDICURE.» They assured this is how they do a regular pedicure.
Bull sh*t. They charged me $ 40! AND when I got really upset (because it was a total bait and switch) they wouldn’t credit my card back to $ 28. I’m reporting them to the Better Business Bureau. I just spoke to a friend and she knew of the place and just told me that they do it all the time and that’s why she stopped going there. Buyer BEWARE.
And what really bugs me? All of a sudden. their English wasn’t so good… huh.
DO NOT GO THERE.

Just an update: my nails have not lasted long like they would at other places. They already started chipping and are just a mess.

If I could put zero I would. I didn’t know that I was paying for the quality of a two year old doing my nails. The workers would literally sit there, point at us and laugh. The lady I had probably spent 10 mins on my nails. She did not fully paint my nail so I asked her to fix it and she was very rude about it and did not even fix it. When I said I was using a gift certificate they rolled their eyes and continued to give us the side eye.

My experience was more like the nightmare before Christmas. They completely messed up my eyebrows. I asked her to clean them up. Nothing too fancy. I didn’t ask for anything magical. No special requests like make me Beyonce today. I wasn’t happy. She tried to fix them and then tried again. I finally told her to stop because I only have so much eyebrow.
Did I mention this was my birthday weekend? I should have asked for the person who did her eyebrows. Her eyebrows looked great. My manipedi was awful Began chipping that night. I won’t be back. I treated my friend. Her mani pedi was terrible too.

I go to Lucy and she does a great job on my pedicure. She is thorough. The posters on the front windows clearly state the special prices are for Mon thru Wed only. Can’t be sure how someone could miss that. No, the place is not the most modern, but it is clean and if you want fancy then you pay $ 40 instead of $ 20. I’m treating my cousin to a gel fill there next week with Lucy so we’ll see how that goes.

Charged $ 10 to remove gel nails and didn’t even use the professional gel nail remover. They scraped the gel off then covered my hands in acetone and a cotton ball wrapped in foil. The sponge they used to clean my feet during the pedicure had rust marks on it and made me sick. Everything was low budget and lacking service. Wax was ok but they don’t have aloe and put oil all over mg eyebrows when they were done.

Went here last night, what a waste of $ 25.
Unless you want to upgrade to one of the higher priced pedicures — expect to go back home and give your feet the attention they should have deserved.
I think it’s preposterous that unless I pay more, my feet should still be moderately rough and not soft. I could have washed my feet at home for free.
As for the manicure, soaking my hand in a plastic sandwich bag is not my ideal of a manicure.
The polish wasn’t any better. I had to consistently tell the woman that she didn’t cover the full nail with the polish. And as I type this, I’ve noticed that the polish is already lifting.
I will NEVER come to this place again ever in LIFE.

Ask for Helen, she is fantastic! I can’t say the same for anyone else there though… She is fluent in English, French & Vietnamese. Very nice, laid back, just lovely. I only get pedicures and waxing but she’s gentle, detailed & doesn’t rush. Makes conversation but also knows when to stay silent when I feel like closing my eyes and relaxing after we’ve caught up :-)
Only the 4 stars because the place is not very modern or kept up to date. It’s starting to look rundown.

Not impressed. They really really pushed upgrades and when u didn’t go for it u got the sense they got angry. She rushed through the service and did a poor job. I had to ask her to do two nails over again twice. But if ur looking for a quick fix. Sure why not for $ 20 a pedicure.

There is NOTHING that is spa-​like about this place.
I typically am not bothered by staffs inability to speak English. But this particular staff has an attitude like their working off a slave debt or something! My technician gossiped about me in her native tongue because I asked to have my nails done before my pedicure. Then she refused to file my nails round, stating, «square is better for you!» Really! I didn’t tip and will not go back on principal. I asked for a service which I was not given.

Summary: I was impressed with the location, but the attendant lacked an attention to detail.
***** for cleanliness — every customer has individually wrapped nail set
** for the person that I had who kept on trying to up sale me
** for the eye brow job — she missed a couple and didn’t trim the hair with scissors
* for the pedicure — the ends of my nails were not painted. She left polish on the sides.
* for when I gave her $ 50 for $ 38 and asked her for change — she gave me two and walked away and I never came back. I had to find her to get my money.
* for the deal on the window which is deceptive — It is only $ 24 for mani and pedi Mon thru Wed.
* for the up charge to scrape my feel — this was always included in every other place that I have been to.
**** for no wait time
**** for the general ambiance
** Does not accept Discover or American Express.
Average = 2.3
Will I go back? — It is not near my house, however sometimes I go to Michaels and it is close by. The next time I am up here, and I need my nails done I will try them one more time, but I will ask for someone else.