Aaron Bros Art & Framing

I love Aaron Brothers. I’ve had over 6 art prints custom framed, and I’ve never been disappointed. This is by far my favorite location. Bob the manager is the best. He has such a good eye and puts no pressure on you to take your time and figure out what you want. He always treats us with kindness and patience. He has helped us aplenty with discounts, too. I would recommend this Aaron Brothers location without any hesitation for Bob’s patience alone. He is a sweetheart! Turn around for custom orders is always quick, and I always know when my print is finished by phone. It’s just a great service! And they have awesome discounts year-​round to help with the price. 5 Stars!

Aaron Bros. always has a variety of decorating ideas and a good supply of art materials. One employee, Devan, is extremely helpful and has an amazing background in both fine art and graphic art. The coupons are very helpful.

I had 2 separate items framed. Both were done poorly and both needed to be redone. One vintage poster had ½ an inch cut off top and bottom, obscuring the images I was trying to preserve, the other was all bumpy even after paying extra for special mounting. The staff is generally aloof, unhelpful or completely inept. I would discourage anyone from wasting their money here for custom framing. And they charged over $ 300 for very cheap quality frames telling me what a good deal I was getting. As far as shopping a sale for art supplies or regular frames go for it if you must, but you could probably get the same or better deals elsewhere. See my images of their shotty FINAL work. Such a good deal I got, huh!!!

It’s a decent art store. They have good deals on canvases, and good coupons online, so check that out before entering and you could get a big discount on what you buy. I buy a lot of my sketch books here as well as pencils, but to me, this art store is more about selling frames because they have a big variety of different frames, and not that big section of pencils. They have a lot of different sketchbooks, and a little section of colored pencils.

I could not believe how unprofessional and rude the manager Bob was! Very rude and condescending, I have no idea how a business can survive with such obnoxious management. I went in a few weeks ago and the way I was treated was absolutely disgusting. Not to mention he was yelling at his employee who was literally shaking in fear of him. I felt so bad. No one deserves to be treated like that, customer or employee! Hopefully their corporate guys will show up soon and discipline him on customer service. Horrible.

My son is taking an AP Art class in high school, and has weekly projects due. So he comes here all of the time –at least 4 – 6 times per month, and they have always given him the best service! Great advice on their products! And the best deals. All you have to do is print their coupons (and they are always offering them online)! :)

For an art store the employees are no help and know nothing about the supplies they sell

On a previous visit I shall some bookends that I wanted, However a employee told next week they would be going on sell and guess what, I got them on Sale. The employee didn’t have to tell me that. Its not always about making a dollar, its about service. Take care of your customers. Great Job.
After the purchase the employee also wrapped the too bookends so they wouldn’t get damaged or scratched, again service.
Thank You all Aaron Bros employees for the service I received and continue to provide service to each and every customer. Great Job.

A new guy Jeff was doing his best to help me, however the «manager» Bob ignored us and started helping someone else when I had already been waiting 20 minutes. Great product, bad service.

We came here last week to pick up some art supplies for my daughter’s summer art homework. This is a smaller location but there is a good selection of items to choose from. The prices are a little high but they are always having sales and we were able to get one of the sketch pads for a penny which was a bonus! The employees are very helpful and knowledgeable. We were able to get everything we were looking for and were able to save a little money as well.

I’ve been visiting this location a bunch for the last few years.
I’ve discovered a great gift idea. It’s to frame an invitation for a wedding or whatever special event.
They will have it for the rest of their lives.
Anyhow, these folks a great. They know their stuff.
They can help with ideas.
This place is VERY expensive.
What I do is hold my projects until I get their mailer for a sale.
I just brought in 4 items to frame. 3 of them where standard off the shelf and the big one took a special mat that made it fit a 16×20 frame. All these came to $ 187.00
No special framing. Now that’s big bucks.

I went there for custom framing. The frames were reasonably priced, but the manager was a bit of a chatty Cathy. I was on the clock and he kept talking and stopping what he was doing to talk. The next time I went in was to purchase some oversized frames and he was there to help yet again. I showed him the frames I was interested in and as he was taking one of the frames off the shelf it started to slip. I reached my hand out to help and he stopped and said, «What works best for me is taking it off the shelf first.» I know that is something they teach managers and co-​workers to say to each other in training in order to get along working together. Well, I wasn’t a co-​worker, I was a customer. I found it a bit passive aggressive. I drive all the way to Thousand Oaks or LA to avoid this store that is a mere 5 miles from my home. By the way, the custom frames we bought totaled $ 1200. Yes, we are happy to take our business and our money elsewhere.

I went in there yesterday to have a custom frame job done which was very important to me as it represented my recent athletic accolades. I was helped by a very friendly and helpful representative named Olivia. She sat with me and suggested ways to frame my pictures, helped me with the color backgrounds, and suggested items I might need if I were to do the job myself (which I did, to cut costs). She spent a half hour of her time solely on my project understanding how much it meant to me. From start to finish, she did an A+ job.
I recommend if you need an important job done, you request her if you swing by that location (although the other reps seemed quite friendly as well when I was observing them).
I had a pleasant experience, enough so to write a review (which I don’t very often).

Aaron Bros is Aaron Bros. High MSRP that you’re stupid if you pay. Everything is always on sale and their website publishes coupons for itself. That being said, the employees at this particular Aaron Bros are great. I stopped by the other day to have a strange custom matting cut for a poster frame. I decided on a color scheme and a double mat design, but needed 8 openings for a set of lithographs.
This decision process took longer than it should because… you know… I suck… but after I picked everything out the employee punched it all in her computerizer which computed a cost of 240 G-dD*#@ dollars! Obviously, I wasn’t doing that. Stupid. Stupid computers and your terminators and viruses. Eagle Eye ripoff Matrix. Jerks.
So being of sound mind and body, I politely and indignantly turned her down and asked about purchasing large pieces of matting with which I could make my own display. A better display. *insert 6 million dollar man reference*
Long story short, for $ 40, I was able to get 2 pieces of matting in similar colors and a knife with which to cut it. 2 man hours later, I had a perfectly acceptable looking display on my wall that was not at all perfect, but completely acceptable.
Touché Aaron Bros computadoras.
Ummm where was I going with this… oh yeah, the employee was super nice and helpful and their selection is just as good as every other Aaron Bros.

Good frames

I’ve also been to several Aaron Brothers stores, usually with a positive experience. The Simi Valley store though is cold, unfriendly and aloof. I visited this store twice: help was hard to find the first time, and when the framing clerk was asked a simple question he just pointed to another clerk who entered the store (and needed a serious attitude adjustment btw). Two days later several clerks were around when I came in, but not when I wanted to pay. Compared to other locations though this store was stocked well, but I’d rather drive to the Thousand Oaks store instead of coming here again.

I’ve been going to various locations for several years now, and I can usually find what I want. I have to say, though, their prices aren’t getting any cheaper. I went here with the intent of purchasing a 16×20 pre-​made frame, thinking I’d only get stuck for about $ 40…but I was wrong. It cost me more like $ 90 (w /​tax). Ouch. I don’t know if it’s because of the larger size, or things are just more expensive (haven’t been in awhile). All I know is that it cost me more than I wanted to spend. I liked the frame, and it was the ONLY one I liked (for the picture I had). If I had purchased from their custom framing dept., it would have cost even more. They have every size, shape, and design of frame going. Their one cent penny sale is always a big help, but of course, as often as they run that sale, my timing was off… no sale was ongoing. Michael’s Crafts is also a good resource for frames, but this place is better !