Diamond Eye Optometry

Great place to get eye exam, friendly staff. Great Doctor! Lovely selection to choose from. Very knowledgeable staff to help throughout the process. Love this place!!!

I have been going here for years I believe it’s been 10 to 15 years. I have never once been dissatisfied they are so good to me and my children. wherever they could cut me a deal they have they are really really good people and they have a great staff

Updated Review 4÷17÷15. After calling 3 times trying to get help I finally received a call from Elizabeth — who was very gracious & apologetic. She indicated that the person that I spoke do was unaware that in certain emergency situations exceptions are made for the Dr. to issue a pair of temp contacts. She even mailed them to my house so they could be brought to me at the hospital. Every business has problems — how they choose to correct them shows the true character of the business its self & the people who work there. I appreciate that problems happen — I am very impressed with their willingness to rectify the situation. Thank you!
First review around March 17, 2015
Negative stars. I have gone here for 10 years +++ I ripped my last contact & needed just one pair because my mother is Dying in ICU at USC Keck. I called for help & they basically said come in for an exam — I said I would after I got thru the family crisis I was in. But no they said sorry can’t help you. So money is first & people second at this establishment. If you need help don’t go here. All they want is $$$$.

This is a great place! So cheerful, a great staff and doctor, these people really make me feel like I’m part of the family. They are efficient and caring, and I know I have particular eyes but they can definitely take care of me here. I would recommend it to anyone! I see negative reviews on here and I have no idea how that’s even possible. I’m sure that those negative reviews are probably people just having sour grapes. A doctors office will do what is best for the health of your eyes, even if it isn’t what would make you happiest. I trust my doctor, I wonder why other people wouldn’t.

Have been going here for about 5 years now staff is very friendly & no long waits & they have Sat appts!

I have been a patient for many years and there’s a reason why. I have never had an issue with either doctor (Dr. P and Dr. C are both fantastic!). I had a problem finding the right contact lenses and Dr. P was incredibly patient with me until I found ones that worked. And the other staff members are fantastic as well. Claudia is so nice and I love seeing a familiar face when I walk in

Dr. Parungao was really great. Very knowledgeable and personable. I will definitely be making this my permanent optician office.
All of the staff is very friendly and professional.
I am excited about finally getting contacts again after wearing glasses.

I love this place, especially the Doctor. Very friendly, informative, helpful to me and all of my kids. I highly recommend it!

This place is awesome! I’ve never had such an easy time ordering my glasses and contacts! Dr. Joanne Parungao, Claudia, & staff made my experience easy. In the end, I was well informed & extremely happy with my contacts and glasses!

I’m a new patient, but holy cow do I love this doctor and most of the staff here! The doctor is super sweet and knows her stuff, and almost all of the staff that I encountered were far beyond amazing and helpful. There was one staff member (I’m not one for calling people out), who was not very friendly and who had a bit of an attitude with me, which was a bit unfortunate. She could have just been having a bad day though, so I can totally look past it. This place is wonderful! Give them a try if you’re looking for a new eye doctor!

I’ve been going there for over 30 years and have always gotten top notch service. So good that since I’ve moved far away, I still make that 200 mile round trip twice. The new Doc is extremely knowledgeable as well as kind so I was pleased with that. The office ladies have always been pleasant towards me which I’m forever grateful since I’m not exactly easy on the eyes so, thank you kindly. This person who has always helped me picking out the frames which I trust her completely and so far she’s been right on target when I get praises for my new frames. She always takes the time to explain all the details on which the insurance pays and what it doesn’t so I appreciate that. Her name is Claudia. I thank you for all of your help and kindness over the years. I thank every single one of you guys in the office. You’re all a GEM.
THANK YOU!

I have been a patient for a couple of years. I love this office. The office is always neat and clean, the way a doctor’s office should be. You’d be surprised that so many doctors offices are not clean. Everyone here is so nice and friendly. They will spend as much time as you need to help you pick out glasses or learn to put in contact lenses.
And WOW, Dr. P cares more about my eyes more than I do. She made sure that I knew all about them and that I don’t have cataracts, glaucoma or macular degeneration. I didn’t even know I should be worried about all those things. I’m glad someone is looking out for my eyes.
My new glasses are great. They look great and I see great. The staff is always so friendly and willing to help me with anything when I come into the office. I will definitely come back, and tell all of my friends too.

The front desk assistant was rude to the point of being obnoxious. I looked at their website and will be contacting their office manger to discuss my experience. I ended up leaving before even scheduling an appointment due to the lack of professionalism and blatant lack of any care. I did what I should have done in the first place and went to Target Optical in Northridge.

I am an old patient for the past several years because the doctor is nice and most of staff are pretty cool, except one of the front desk lady (usually sits in the middle, like middle age) is really weird. I’ve never seen her before but I went back recently and this lady’s atttude is really terrible. I’ve never had this kind of experience before. I told her what I needed and she’s acting like «it’s your problem». I told her my eyes are sensitive, she’s like «if your eyes are sensitive, i don’t care.»
Are you supposed to help me with this since I am the patient ?? I paid for the service and everything, but it’s like I am paying for NOTHING.
I WON’T GO BACK AGAIN.
I would rather go to another optometry.

Both Doctors are helpful, intelligent, and very good at explanation. The testing equipment is top notch and they take no shortcuts. It’s great to have a team so skilled watching out for me.

I am a new patient at Diamond Eye with Dr. Parungao, had glasses and have since had LASIK done. They helped me with my prescriptions and have since done my LASIK post-​op exams.
I have always made appointments, as is common with optometry/​doctor appointments, and the wait has always been very reasonable, a matter of minutes within my arrival and never after my scheduled appointment.
The staff is very friendly and helpful and Dr. Parungao is extremely knowledgeable and friendly. I would recommend Diamond Eye to anyone who is looking for a great optometrist!

I went in for an eye exam for contacts and glasses. I do not have insurance, and their prices are unbelievably low! They also gave me the best options to save me money.
When I went in, I was unable to get a sitter for my baby. It was so peaceful in there and they were so quick that my daughter stayed asleep the whole time!

Bring a magazine because both times I’ve been here the wait times are a minimum of a half an hour. :(They have most of their glasses locked up so you can’t even amuse yourself by trying on glasses. And, I still can’t believe they don’t have a coffee table with magazines or something. They do have a large flat screen subliminally selling Lasak surgery and bifocal lenses. Even though it’s animated, a few of the eye surgery procedures made me queasy.
The optometrist assistant is dry and efficient. The doctor is friendly but fast. There are 12 people working here but most seem to be surfing the web. The front desk girls are just OK. (Obviously they haven’t attended Customer Service 101.)
They do a lot of tests not covered by insurance so even though I’m fortunate enough to have excellent insurance, I still paid $ 130 for tests. Make sure you know your insurance coverage too because they kept telling me that my insurance would cover both my contact lenses and my frames, even though I knew this wasn’t true. It was tough to get them to write me a prescription for my contacts so I could buy them cheaper online. So be prepared for a fight here.
I haven’t purchased my frames yet. (A couple of $ emergencies came up — Vet bill & computer died) So once I have a bit more money saved up I’ll go back in for my glasses and will let you know how it goes. Just to be a booger, I’m going to have them unlock every single pair. hee hee hee