Harbor Freight Tools

Couple of weeks ago I purchased a pocket hole Jig from Simi Valley Harbor Freight. During first week of using the jig the drill bit broke. It is a very unique drill bit very similar to Kreg’s pocket hole drill bitt. I felt it broke due to my negligence. Today i went back to the store looking for replacement drill bit. Unfortunately they do not sell replacement drill bitts. When I told the salesperson what happened he looked up my purchase history on the system and made a paper transaction as i returned the unit and gave me a brand new drill bit from one of the unopened units. I did not expect him to replace it for free. You do not see this kind great customer service very often. I want write this review as token to thank Simi Valley Harbor Freight for their great customer service.

The tools here are at a fair price and the staff are friendly. They also have a bunch of random sales and coupons!

I love this store, I can allays find stuff there, that I cannot find ant where else

Very helpful. I was looking for an inverter that will run my coffee pot while camping. I can’t start the generator until 10, and I need my coffee earlier than that. Mason helped me out and got the perfect one, it’s all hooked up and already made the first pot of coffee. It worked as advertised

4 stars for always being well stocked, great deals especially when they have their 60% off sales in the parking lot! This is the one stop shop to buy any random tool you need !!! But keep in mind they are inexpensive due to not being great quality !!! Save your money for heavy duty tools ans go to Home Depot!

Harbor Freight is the Walmart of tool & hardware stores. This place has practically everything, from AC voltage inverters, generators, tire changing machines and trailers to wood splitters — and each one is available at a significant discount and with a free LED flashlight thrown in to boot.
Having worked professionally as a mechanic before, I wouldn’t dream of using anything in this store on a daily basis. You also may want to consider wearing a disguise so your friends don’t actually see you entering the store. Dark glasses, a rasta wig and fake mustache usually work OK for me.
For tools such as socket sets, open end wrenches, screwdrivers, pliers, etc… you need to buckle down and spring for the good stuff OR risk hurting yourself and damaging whatever it is you’re working on.
HOWEVER — If you need an unusual tool that you only plan on using once or twice, or a large piece of equipment like a generator for occasional camping or emergency use, Harbor Freight is your place. Not only will they have it — it will be dirt cheap.
Some of my purchases here have included a double bench grinder, bench vise, tire changing machine, portable 12V air compressor, hammer drill, motorcycle chain breaking tool and each of these have worked great. I did buy a voltage inverter here once that didn’t work well and I simply brought it back for a full refund — no questions asked.
The Simi store is organized pretty well, but is a little on the cramped side. Access to the store on LA Ave. is poor and you can only get to it while traveling West. There are no alternate outlets either, so unless you’re coming from East Simi, a U-​turn is guaranteed.
The staff at the Simi store have always been friendly and helpful. Even when I’ve forgotten my online coupon, they will usually give me the latest discount anyway, which is really cool.
If you’re looking for top quality tools, pay a lot more and go to Sears, or call your local Snap-​On or Mac distributor. However if you need something cheap & fast for very limited use, Harbor Freight is a great alternative. And BTW — Those little $ 1.49 LED flashlights really do work pretty good!

Most of the knock-​off reviews fail to understand the purpose of this store. They gave low ratings because the tools are of lower quality than expected. Of course, these are lower quality tools. Do you expect them to sell Dewalt, Milwaukee, Bosch, or Porter Cable tools at the same prices they are selling their Pittsburg line of tools? lol. I come here to buy tools or items that I expect to be use one time or maybe occasional use. Know your expectations and you won’t be disappointed. Secondly, I find the cashiers here super friendly and helpful. They’re just doing their jobs putting up with sometimes difficult customers. I know this because I used to work customer service; it aint’ no fun…

I buy lots of tools, snap on, matco, Ingersoll rand… Big names. But I also have a large stockpile of harbor freight tools. I usually visit the location in woodland hills, but today I figured I’d drop by this harbor freight to pick up some impact sockets I needed, since it was on the way.
I entered the store and was not greeted. I found what I needed and went to the cashier, there was only one. She was an older, asian (chinese maybe?) lady with a thick accent. I am asian myself and could not figure out where she was from. She was «helping» a gentleman at the counter with a whole shopping cart full of items, he was obviously attempting to give HF a lot of business. The customer claimed to give the cashier a coupon and she absolutely denied that he did, and made it such a big deal that she dumped her trashcan out on the counter to show the customer that she did not take it and throw it away. When the customer asked for a manager, she said «no manager here! only me!»
This cashier was absolutely disrespectful to this customer, scoffing at his statements even, as if she was so superior to him. This lady should not be in customer service, and I’m absolutely appalled that someone in retail can even treat a customer like that.
Harbor Freight doesnt have much going for them, most of the tools are of dodgy quality, without good customer service and warranty program, theyve got nothing left.

I’m generally a fan of Harbor Freight Tools. I like their sales, the quality of most items isn’t bad, and the staff WAS generally friendly and helpful. What I don’t like is this Simi Valley location since their new Chinese (or Korean?) cashier started. If I bring back a defective $ 10 item and ask for a refund, I don’t need to be asked if I’m sure that I don’t want to purchase something else. And then asked again, and a third time after I’ve already said NO twice (and yes, this happened more than once with this woman!).
If I say that I don’t want to purchase an extended warranty on a $ 30 tool, I really mean NO. I don’t want you to explain to me how I’ll be out of $ 30 if the tool breaks after the warranty expires. (Again, it only happens with this cashier).
I used to spend an average of $ 200 a month at Harbor Freight when browsing the Simi store on my lunch hour, but this will stop and I’ll have to wait for when I can drive to the Camarillo location.

Kind of a small store. So much to look at that if you don’t know what you want, you could get confused. The prices are good. I usually look at the sale ad and go from there. Some one told me that the stuff is «cheap» but i have had good luck so far.

This isn’t the biggest harbor freight I’ve been to but it has just about everything the other places has. It’s just very confined. It had everything i needed for my car so that was all i cared about.

Was told over the phone that they carried Leatherman tools, which was untrue. Had a couple of junky-​looking Chinese knockoffs. Looked like 99 Cent hardware store. Will not be returning anytime soon, if ever. Zero stars.