Palm Beach Tan

Love this place. They are knowledgable and make awesome recommendations to get you the most for your money. Also there is not many places that offer unlimited spray tans so the fact they have it is amazing! Highly recommend!!!

The girls there are very nice and the beds are clean and kept up to date with the bulbs. I’ve been a long time customer.

NOOOOO. DON’T DO IT FOLKS! This is a corporate tanning scam! I was tricked into a membership, and told I can cancel by the 25^th of the month (I had only come in for a session, but was told a one month membership was cheaper than a session). So I drank the kool-​aid, and paid dearly. Tell me why I was charged for months after I spoke to the DISTRICT MANAGER about canceling the membership. Like, months. Y’all really thirsty, huh?
Problems I have with specific location: I was lied to by a Palm Beach Tan associate and manager, Taylor, at their Simi Valley location on October 1, 2015 — I was told I could cancel my membership by the 25^th of the month. I attempted to cancel on 10÷24÷15. I have tried numerous times to contact the company about this matter, and was told I would receive store credit. I do not wish to receive store credit, as I never want to step foot into any of their locations after this matter.
I was told to give an electronic signature, but I never received a copy, nor had a chance to read, any sort of contract. Nor was said contract emailed to me. Your employee verbally told me I can cancel by the 25^th of that month, which I tried to do, in person, October 24, 2015. The reason there is no written cancellation is because I was simply not allow to. You are bullying people into keeping your membership, which is an unfair practice. From the day I signed up I was lied to and then manipulated into keeping a membership I explicitly said only wanted for a month. I don’t ever wish to step foot into any of your establishments after this experience. Not ONCE has a manager, district manager, or anyone in corporate APOLOGIZED to me for having been lied to by your employee. Maybe you can do better in training your employees so they can be fully aware of your own policies. Brittany, your employee, told me I can cancel by the 25^th of the month. Your manager, Taylor, was also present and agreed with the statement. So, when I show up 10/​24/​2015 for my final tan of the month, I was not allowed to cancel! Ridiculous! Now, your company hides under a fake name on the Better Business Bureau site to hide from complaints and possible lawsuits. This is fraud!
Problems I have with Palm Beach Tan as a whole: SCAM. Telling people whatever they want to hear to trick them into unwanted memberships, without being able to read a contract or even being emailed a copy of it. My advice to anyone having problems with this place is: complain to the Better Business Bureau. They are listed under a FAKE NAME as «Planet Tan.» I still found these conniving suckers, though, through the corporate address they have on their site: E. State Hwy 121, Suite 500, Coppell, TX 75 019. Don’t let these assholes push you around. First of all, this company is called PALM BEACH TAN., NOT «Planet Tan.» They are erroneously and fraudulently listing their corporate company by the wrong name, most likely to avoid BBB complaints. I located the correct company by matching the address on the PALM BEACH TAN website to the «Planet Tan» listed on this BBB site. The reasoning I am complaining about this company is because they fraudulently charged me for three months of services after I cancelled my membership on October 24, 2015. Even though I spoke to a district manager to cancel and thought it was taken care of, I noticed that they still charged me for 3 months afterwards. They, of course, gave zero fucks about my BBB complaint, since they are listed under a FAKE NAME. Don’t worry folks, I got my money back. Last step was to file a claim with my credit card. The customer is ALWAYS right, bitch.

They were awesome. They were super helpful for a first timer and someone who has not tanned in awhile. They knew there stuff and helped us achieve the color we wanted. The bed was comfy and relaxing. They were super kind and energetic. We will definitely be back for round two. Got great color for a low price
Thanks again ;)

Every time I come in here, I have to wait to get in a bed because they have 1 person working at the front. Ive also come in several times and several girls up at the front standing around yet only one helps to check in. I came in tonight with my mom around 7:15pm on a Thursday. She likes my spray tan so she tried it with me 2 weeks ago and wanted to try again tonight. We walk in and there is a line and 1 person working the front. We waited for 10 min or so and my mom left. She was going to sign up for a monthly subscription but didnt want to wait, I dont blame her. They only have 1 spray tanning booth and when I got checked in, I had to wait. They should have at least 2 spray tan rooms and have 2 people checking people in. I moved to woodland hills from simi valley and will be cancelling my subscription this month because they do not have any in the valley. If they did, I would have stayed.

I canceled my membership at the end of October and have been being billed monthly ever since, I went in to cancel and they say they have zero record of it. To even get help you have to leave a message and HOPE for a call back. GO ELSEWHERE!

Not for me. Staff is nice enough but I’m not a fan of being on a payment plan. They charge you $ 7.50 a month for nothing (sorry not nothing, you pay to freeze your account). I like to spray tan during the summer and maybe a couple of other times. I would just like to pay for the services provided. I have switched to Coco Beach tanning and LOVE it!

I love the Palm Beach Tan in Brentwood, but this one had a rude staff member– just not helpful like Palm Beach Tanning salons usually are. I won’t be going to this branch but definitely another one!

By far the best tanning experience, in all aspects super clean and super affordable tanning all offered by an extremely helpful staff.
Taylor was particularly helpful and accommodating!!! I could not have asked for anything more !!!
I got a mystic spray tan by their newest machine, which I am NOT always fond of, but Talor reco
Ended it for my needs, and I was more than pleasantly surprised by the great color and extremely affordable plans they offer.
don’t think I will ever go anywhere else!!! I am happily sold on them !!!

The girls here are amazing!!! Taylor and Brittany B. helped me with my very first spray tan and this BY FARRRR exceeded my expectations! It turned out so amazing I will never go anywhere else for a spray
They let me use there lotion for the spray because I was hesitant about spending extra money for a whole bottle of product for a one time deal but I will definitely be back for a membership and that lotion thank you so much ladies!!!

Sooooo, I am in love with this tanning salon :) My favorite thing is by far the spray! I’m normally really impatient when it comes to tanning. So that’s why the my mist HD booth is amazing because I get results right away. The girls are always super helpful, especially if I want to try something new. They’re very knowledgeable about the products they carry in the salon. They even customize the color so that way it looks natural. I’ve tried a couple of different combinations and I can honestly say that I love the triple bronzers… I think that’s what you call them. Lol Whatever the darker one is, it lasts a lot longer. I just love it!
I feel bad because I always ask a ton of questions when I go in, but they are always really patient in explaining the lotions and process. I highly recommend this salon. It’s always super clean too!!!

Not a fan of this salon, extra pushy sales people who are rude if you do not want to buy a lotion every time you walk in the door, and the rooms/​beds are NOT clean (mainly the standup which i payed a lot to use to expect it to be clean).
And the manager smoking out front of the enterance just puts the cherry on top of why i will not return.

Love this place. Staff is super nice and helpful with product. I had a bed malfunction one time and they complimentary upgraded me to a nicer bed I normally wouldn’t be able to afford. Great prices too.

I absolutely loove this salon! All the girls are so sweet and very helpful! The salon itself it clean and the beds are awesome. I feel so comfortable coming here and tanning, not to mention the packages ate great. Ranging from 20 – 90 a month. Plus, they always have a great deal going on. I bought a month package with no hesitation, and would recommend to anyone!
If you’re looking for a tanning salon, look no further and just come here.

I was a customer before Palm Beach took over and I admit I was a little reluctant at first. BUT I love the new manager and the staff is super friendly. The new KPL bed is great and they really maintain the beds. Little things like having goggles and towels ready for you is also nice. Bed 1 and 2 are also great and can’t wait to try the spray on. I hear it’s fantastic

I was super hesitant to come here at first because I used to go here before it was even Palm Beach Tan and I was just so used to how the old salon worked, but I must say I wouldn’t go anywhere else. The new team is wonderful, the beds are always extremely clean, and the little sanitized goggles are a plus as well!

Super clean and all the staff are awesome and helpful. Way better than Smart Xposure, which what it was called before. The staff are SUPER knowledgeable, helpful, nice, and personable. Best place to go hands down!

This place is very clean and the girls working are very nice and really know about tanning! The prices are awesome !

Let me start by saying I am seriously Germaphobic and I am almost able to consider it obsessive compulsive… this salon was probably the CLEANEST SALON I HAVE EVER BEEN AT. NO fingerprints on the tops of the beds. And they provide towels and sanitized goggles… GENIUS! Taylor and her staff are always either sweeping or doing some type of cleaning duty when I come in. not to mention that the staff is trained to do exactly what we call by the book customer service there are kind, sweet, and friendly I went to get my daily which
Takes 12 mins tops. I ended up leaving the salon after an hour just by chatting and catching up with the crew. Awesome job!

Great tanning salon. The staff is always friendly and helpful. The beds are fantastic.