Clinicas del Camino Real, Inc.

I always had problems with my mom’s medication refill, last month, they did not refill it on time and after calling 5 times, spoke to 5 different nurses, they finally refilled my moms routine medication, after being out for 2 weeks. 3 nurses lied to me and said that they will call in the medication to the pharmacy but they did not. she also needed patches for her cruise, after calling and even speaking to the manager jasmine, I still couldn’t get the medication, because for 3 weeks, they told me that they will take care of it and they already sent the authorization. My mom went on her trip without the medicine. My niece also sees the same provider, Dr. khan, they made a same day appointment for a fever and cough, when they got there, they said that she is an add on so they’re not sure if they can see her, after arguing with them, they were told to wait, and finally after 3 ½ hours, she was seen and was told to rest and there’s nothing to do. We are going to find a different provider because this place is horrible.

This clinic is absolutely unorganized and I recommend highly that you consider a different facility, my wife is seeing dr. Yasmin and she is rude, uncaring and a poor excuse for a medical professional. She had us drive out to oxnard for a nuchal translucency test where we were told she never sent over an order… we rescheduled only to be told upon our second arrival that she failed to respond a Second time. Luckily the receptionist was persistent and able to finally reach her… had she not we would have gone past the time span where this test can be performed. This is our first child and because of dr. Yasmin my wife and myself have had a very stressful experience. If there was anyway to give zero stars, believe me I would.

Please go somewhere else for medical care! My daughter in law is a Medi-​Cal patient at this clinic. She is not getting adequate care for my unborn grandchild. I just got off the phone with their office to find out why Dr. Yazmin has not seen her in over 2 months! The diagnostic center has been sending them medical reports stating she is having complications in her 3^rd trimester. This office has not contacted her to schedule any appointments and has put my grandchild at risk. I believe they call this malpractice. Fortunately for me, I work for a law firm with free legal services at my beckon call. I told the office that we were considering filing suit; however I wanted to give them a chance to rectify this situation. Unfortunately for them they cut me off and kept putting us on hold. I finally hung up. No one called back to schedule her appointment. So I guess this does confirm that this clinic does not care for their patients.