Cumberland Diamond Exchange

I couldn’t have had a better experience. From someone who knows quite a bit about jewelry I’ve been to plenty of jewelry stores and have dealt with plenty of jewelers who have tried to sell me things WAY OVER PRICED. THIS was not that type of place. Angie and Tamara were SO great in helping me select the perfect Stone and band to customize the engagement ring I bought for my now fiancé. I told Angie what my budget was and instead of suggesting a ring at the high end of my price range she suggested one that was more suited to what I needed. The best shopping experience of my life for the most important purchase of my life. Oh and the complimentary bottle of champagne was a nice touch and nicer surprise.

I was told that I would be given the same promotional deal that was being offered at another jewelers and after a couple of week working with Beverly on designing a ring, I reminded her of our original agreement and had not heard from her since. This was very disappointing after spending so much time to create a ring for my wife. Also had a watch repaired here that was damaged but I decided not to pursue this because of it just was not worth the aggravation.

A couple of months ago, my fiancé proposed to me without «the ring». After countless visits to different jewelry stores, Cumberland Jewelry Exchange was our choice for this beautiful engagement ring. Angie was very helpful and put my fiancé at ease with the process. She was the best! I would definitely recommend this place to anyone looking to take the plunge!

While I ultimately went with a different jeweler, I have to say that my experience with Cumberland Diamond exchange was nothing more than positive and was not for anything that they were lacking in any area. I was in market for an engagement ring and they really did a fine job working with me. I’m a pretty busy guy and the communication was great over email.
Their selection is very competitive as well as their pricing. Prentice and Elizabeth were a pleasure to work with, and appreciate their willingness to make it happen.
If you need financing, I would opt that you go with an outside bank or pursue a private loan other than the one they offer. The balance is put on a credit card with 0% for 12 months, which is good, however it jumps to 28% if you go over that.

Mark, Rhonda, Angie, Martha your entire team at CDE are fabulous. We have been shopping here for 20+ years and are always thrilled when we leave. Mark can read my mind and knows exactly what I want even when I am not sure. It doesn’t matter how little or how much we are spending we are always treated the same and could not imagine going anywhere else!

My parents have been patrons at CBE for more than twenty years. So when my now husband was going to propose, there was no question as to where we would be getting the ring from. Mark helped him design a custom engagement ring using diamonds from my mother, grandmother, and grandmother-​in-​law. I’m so in love with the ring and could not have been happier or more impressed! We had such an incredible, personalized experience with CBE we could never imagine going anywhere else and we recommend it to all of our friends!

We have had the absolute BEST experiences at Cumberland Diamond. My husband, like most men, went into the ring purchasing process blindly and said that the staff at CDE was so helpful, knowledgeable, and patient with him and helped him to pick out the most beautiful ring I have ever seen! I couldn’t wait to go back with him to pick out our bands and he was absolutely right about the impeccable service and stunning selection. I couldn’t be more in love with my rings from Cumberland Diamond. I frequently get stopped by strangers who will compliment on how gorgeous my ring is and it is still sparkling over a year later! The quality of the diamond is like nothing I’ve ever seen before. I was also fortunate enough to wear a bracelet from the store on my wedding day and it was certainly a show stopper. I got several compliments on the beautiful piece and it definitely made my wedding day that much more special. I am a customer of CDE’s for the rest of my life as I wouldn’t dream of going anywhere else to buy my jewelry! The quality of the jewelry combined with the excellent and friendly customer service is why I will always be a CDE customer. We have already sent several friends to CDE and all have had the same positive experience. I can’t wait until I can get my next piece of jewelry from Cumberland Diamond Exchange!

My Fiancé and I have searched EVERYWHERE for a matching band for my engagement ring. We purchased the ring at another jewelry store and it did not come with a matching band, but the store said they could make a band but it would not be a «perfect fit» like I wanted. (its a halo ring with twists on the side)
We decided on a whim to go into CDE one night to see if they had a band that would match. We were so pleased with our experience here. Although they did not have a matching band in the store, they offered to have a band made that would fit my ring perfectly. They made a whole new band instead of taking an existing one and bending it to fit the curves of my ring.
They were the only jewelry store to offer this option to us! The lady who helped us was very nice and patient with us while we decided what to do!
CDE has my business for life!

We are thrilled to recommend Cumberland Diamond Exchange! We first fell in love when starting to shop for engagement rings. Their service is amazing and they are so thorough in taking time to work with your to find what suits you and your budget best. We just adore Martha at CDE and would look forward to going back and seeing her! My fiancé ended up purchasing the ring of my dreams there and I couldn’t have been happier! We then purchased our wedding bands from Martha as well. We never thought once about going anywhere else because CDE is by far the best around! They are so nice, knowledgeable and honest. We truly are grateful to have worked with such wonderful folks during the most exciting time of our lives!

We went to CDE to have a family stone re-​set for my engagement ring, which means our salesperson was only going to be selling us a setting (the less expensive part of a ring). Despite that fact, Beverly never makes me feel like I’m less of a customer and tolerates my 9,000 questions. We managed to take the head of one setting and plop it on the sides of another to create what I hope will be my most perfect ring ever, with her guiding us the whole way and calling the manufacturer a dozen times at the busiest time of year. We haven’t picked up the ring yet, but this review is my way of saying thanks for the warmth and professionalism thus far. I prefer to shop at small, family-​owned businesses and I’m thrilled to have this company in my county and around the corner!

Hands down the best service and great prices! I purchased a engagement diamond ring a few weeks ago from CDE. Considering I was making a very expensive purchase, the personnel was very easy to work with. No high pressure sales. They bring you the quality and price range you are looking for. Not a surprise that they received the 2013 Small Business Award of the year in Cobb County. We will definitely be purchasing more from this company in the future.

Just amazing. The CDE team make the experience just seamless and enjoyable. They helped educate us and took time to understand what we were looking for. Ended up with an exquisite ring that surpassed our expectations.
The best part of our experience are the people at CDE. Trust me if you pay them a visit they will blow you away.

Girl.
Don’t let the strip mall parking lot location fool you. These people know their diamonds and will make sure you do too!
I have been shopping here for over 8 years and have also had pieces created by their jewelers.
The customer service is top notch. You really feel like you are a very special person when coming into CDE.
AND THE DIAMONDS!!! Amazing selection of brand diamonds as well as antique and one of a kind. Every budget. And speaking of budget the prices are very good. Much better than the mall or super brand name stores.
You will see the same faces working there each time you go back and will really feel like part of the family after a while. They will remember you!
And my favorite part is there is no pressure. They really want you to love your purchase and get the right thing for you. It is what keeps me coming back… over and over again.
Go…shop…drool…enjoy.

My fiancée took his time picking out my ring and did an amazing job thanks to the wonderful people at CDE.
Christy took care of him while he decided on which setting to place his grandmothers stone in. Not only was she super patient, kind, and fun, she made me feel very welcome when I came to get my ring sized. She not only helped me with sizing my engagement ring, purchased there, she also took the knot out of the necklace I had around my neck while we chatted, even though it was not purchased there. When I came in to pick up my ring after sizing, I was also browsing the necklaces for a new chain, Christy gladly polished my existing chain and pendant without me having to ask.
Everyone in the store is very helpful and you know you are getting quality merchandise. I love that they know what you want before you even tell them.
I am glad their is a reliable jeweler just around the corner. I will recommend them to everyone and return for all my jewelry needs!

I received the most beautiful engagement ring today from CDE. My fiancée and I went together to pick out the ring and seeing it on my finger today makes me the happiest lady in the world. Martha helped my fiancée throughout the process and the quality of the jewelry is just superb. The quality for the price he paid compared to other jewelry stores just does not compare and CDE offered unbeatable financing options. I plan on going back to CDE to find my love’s wedding band. Thank you Cumberland Diamond Exchange. You definitely have two customers for life.

Just wanted to drop a quick note here to let everyone know about the outstanding service at CDE.
I purchased an expensive wedding set from CDE in 2004. We moved away from Atlanta the following year. My wife noticed over the last weeks that some of the stones were getting loose since we hadn’t gotten the ring serviced in years. I took her rings to a local jeweler to have the work done. The estimate for the service (tightening settings and polishing platinum) was almost $ 200.
I called Beverly, our original salesperson, and explained our situation. She said that if we could get the rings to her (registered, insured mail) that she would take care of the rest. I sent the rings across country. She called when they arrived so we could relax. She called when she mailed them back. She even paid to have the rings overnighted so we could have them as soon as possible.
All that this cost me was the cost to mail them!!! They paid to send them back to me and they honored the lifetime service agreement despite the fact that we live thousands of miles away. Many businesses would look at the likelihood of me spending $$$ over the coming years and tell me to take a flying leap. But not CDE. Truly a group of very classy, professional, courteous, and honorable business people.
I cannot give a higher recommendation. Thanks again Beverly!

My fiancé and I went together to pick out my engagement ring — we are a bit unconventional about things like that. The saleswoman Beverly had no problem dealing with the delicate situation of finances even though we were both present. When we told her our budget, she showed us more than a dozen rings ranging in price just to get an idea of what style ring we were looking for. After we narrowed it down a bit, she pulled at least another couple dozen rings out within our budget, and then found us an amazing deal on a beautiful setting. She told us she could give us a discount on the setting for purchasing the center stone from them as well, which we were going to do anyway. After she told us the discounted price, she found a stunning center stone that fit into the budget perfectly, down to the very last dollar. It was an amazing experience, and I adore my ring! Also, whenever I like I can stop by and have it checked to make sure the settings are secure and to have it cleaned. Best of all, my ring appraised for $ 1,500 more than we paid!

When it came time to find a diamond ring for my soon to be wife I asked around and all of my friends told me I had to go to Cumberland Diamond Exchange. They were totally right. These guys have been in Marietta for over 30 years, way before the area got a little sketchy.
The owner, Mark is a super nice guy and he’ll steer you in the right direction when it comes time to make a purchase. These guys are the real family owned diamond retailers in Atlanta.
They helped me choose a stone, setting, and let my wife borrow 15k dollars in jewelry on our wedding day. If you are in the market for jewelry then head over and see Mark and the gang.

This is one amazing business! In our group of friends, I think there are about 4 couples who have purchased engagement and wedding rings from here. This is a family owned company and they take pride in their jewelry. The minute you walk in the door you’re greeted with such friendly people who are so excited to help you find the perfect jewelry for any kind of occasion. They have such high quality jewelry for amazing prices. I recommend this place to all of my friends… I just love them!