Zaxby’s

The absolute slowest drive through ever. Even got put on hold with no cars in front of me for 10 mins. Can’t say anything about the food since I never got that far.

I went to this Zaxby’s around 8pm last night. My chicken was soggier than usual and it didn’t smell right. and as I took a few bights it was repulsive. Did someone spit in my food?
My cobb salad was discusting. I threw it away and I woke up this morning with a sore throat and feeling woosy. That food made me sick and I’m calling management this morning!!! I threw up this morning!
Do not eat at this Zaxby’s!

This was my first time here. Never heard of this place before today. I love French fries and it’s hard to find really good ones but theirs were good. I found out there’s one near my house when I got back to Virginia.

Food is alright. Portions are small. World’s slowest drive through. Employees don’t seem to care and have no sense of urgency.

Let me first star off and say that I love Zaxbys but this one in particular is horrible. The line is always backed up and once you reach the window after waiting forever your food is not fresh. After the 6 time, I ordered the sweet and spicy boneless meal and the meat was hard as a rock. I called and spoke with a Manager who told me to write her name on the receipt to get my meal replaced and the next day I did. Inside the restaurant was flithy and filled with alot of careless highschoolers. I now travel on Atlanta road ton that zaxbys, the service there is superb.

I probably get a Zaxby’s craving maybeeee once or twice a year so I’m not a die-​hard fan or anything but I felt the need to write a review for this Zaxby’s after visiting last night. We ordered two Zalads, an order of fried mushrooms, an order of fried pickles, and a large cup of water.
Scratch that, I TRIED to order the fried pickles because I had a craving but when I went to place the order I didn’t see them on the menu which I thought was strange since I used to get them whenever I visited Zaxby’s in the past. So I asked the voice on the intercom:
«do you still have fried pickles? Because I don’t see them on the menu…»
Without hesitation the voice replied, «we sure do!»
So I said, «great, can I have some?»
Two seconds later: «Oh wait, sorry, we actually don’t have fried pickles.»
Womp, Womp, disappointing… not that they didn’t have the pickles but because they got my hopes up! Ugh! Anyway, we rolled around to the pickup window, paid and waited on our order. I think the total came up to $ 26.00 and some change (which is kinda expensive for two salads, a handful of mushrooms and a cup of water if you ask me, but I digress). While at the window I remembered that no one had asked us what salad dressing we wanted (they usually do) and sure enough, when we opened the bag before driving away there was just Ranch dressing, (which I HATE), so I asked them to change it. My wife also asked to change her dressing but they almost refused because, as they put it, they «highly recommended» she use the dressing that came along with her particular Zalad. Okay, fine, she decided to keep it. I still changed mine though and they gave me two packets of Honey Mustard which seemed to be enough but I realized those packets have gotten SOOOO small, they probably have two tablespoons of dressing in them each which would be fine for a regular salad but those salads are HUGE. It’s like they got five times smaller since my last visit to Zaxby’s. Annoying.
So with all that, why would I give this Zaxby’s four stars? Well, I can forgive mistakes, we all make those. But, what makes or break any business, whether it be fast food restaurant or limo service is CUSTOMER SERVICE. The manager served us and he was SUPER nice, friendly and apologetic for any inconvenience in our order. He immediately changed our large cup of water to a smaller cup (which was still big) so that we could get it free instead of the $ 3 it rung up as. Three dollars!!! Plus he was super quick and made sure our Zalads were fresh and our mushrooms were hot. I would keep visiting this Zaxby’s as long as he’s employed there.

I can’t do a long review right now because I’m getting out of line and going across the street to get something else to eat. I had my mouth set for a crispy chicken salad now I’m dissapointed. This drive thru line is off the chain. I only have 30 minutes for lunch and it’s about 6 cars in front of me and I’ve been waiting all ready for about 5 minutes and haven’t move up yet. I’ll have to try this another time people.

The food was just as bad as the customer service. Spend the extra time and just go to the one on Spring Rd.

So, today was my first time I decided to give Zaxbys a try. I have never been to a Zaxbys before, so I really wasn’t quite sure what to expect. I will say that this chain has been recommended to me at least twice in the past, though I have never seen one until moving to Georgia from Los Angeles. And now for the food:
I explained to the drive-​thru speaker box that I needed a moment to read the menu since I had never been to this fast food chain before. After a few moments, the woman taking my order recommended the Wings-​N-​Things. The platter came with fried chicken strips, wings, fries, and celery sticks, along with some dipping sauce. I could tell it was good quality, fresh chicken. It was the seasoning that was severely lacking. If you are used to getting Popeye’s fried chicken, you will be disappointed in the amount of flavor that Zaxbys chicken has.
I won’t say I came to this restaurant expecting its chicken to taste like Popeye’s, but c’mon Zaxbys, give me something unique. Give me a reason to choose you instead of Popeye’s. Needless to say, I had Popeye’s later on this evening. But those celery sticks though…

Average. Decent Service. Typical Zaxbys franchise. Wings & things is king… always :)

so so so so good! Ill miss this place when I head back to cali. I had the blue salad with blackened chicken. so good!

They have a yummy birthday cake milkshake that I absolutely love! I know its high in calories but on a hot day like today its a great treat. For some reason you always have to ask for your receipt and napkins at this location.

Great sauces. Love the grilled chicken sandwich! Saw a raccoon at the dumpster, not that they can control that. But watch out walking around

I’ve been coming to this location for awhile now. Never had any issues. Chicken fingers are awesome I thing they sprinkle crack on them when they cook it. Great salads and the grilled chicken sandwhich is awesome.

My favorite location. They always do me right. The staff is always nice and the place is clean. Sometimes I’ll pass the closest location for this one because I’m confident in them.

24 minutes. I waited 24 minutes for a milkshake. I watched people with good orders… place and eat and leave before I got my drink. I asked three times, always being told it was being made. The third time was my favorite… being told that she didn’t know of I wanted whipped cream or not, so it slowed her down. Really? Worst experience at a zaxbys.

During lunch, this place is buuuuuuuusy! Other than that, it’s your standard Zaxby’s.
Service is decent, nothing special, but not bad either.

Zaxbys is great, better than chik-​fil-​a without a doubt.
This location has been tainted by the «urbanites» and APD officers who make their way from hollowell and mlk blvd.
The service is very «urbanite»…trying to be as politically correct as possible.

I just don’t get it. Sometimes Im a fan of the Zaxby’s chain and sometimes I’m not.
Now on to my review.
This place can get VERY crowded during the lunch hour. The line doesn’t really wrap around the building as much as locks down the entire parking lot. Thank GAWD for the exit near the RaceTrac gas station next door, or you would never get out this parking lot.
What my biggest issue is with their parking is that sometimes you are blocked in to your space because the drive thru is not very large or fast moving, so you might have to wait for the line to die down before you can pull out.
Keep this in mind. Park on the side of the building that is facing the RaceTrac otherwise… you will be sorry!
Right near the 285/S.Cobb Dr exit.
Great food if you can get it fresh and don’t have to start a parking lot war to exit.

Zaxby’s oh Zaxby’s why arent you located in the DC Metropolitan area?
A friend took me here while I was visiting her in GA. Big mistake! I WANT MORE. I was trying to be good, so I ordered a Caesar Salad with chicken. After I paid and sat talking to my friends — it occured to me that Zaxby’s was FAMOUS for CHICKEN! So I hustled my way back in line and got a small order of buffalo wing (5pc).
The salad was GINORMOUS and tasty and the texas toast croutons really set it off. I was so full from the salad that I was only able to «taste» one wing (yum). I put my wings in the fridge and we all headed out for a night on the town. My mouth was set for my wings when we came back to my friends house but I was overcome by sleep. Sleep OR eat? I opted to sleep. The wings will be there in the morning OR SO I THOUGHT!
I woke up all set to eat my last 4 wings and they ARE GONE! Not only am I a fan for Zaxby’s wings EVERYONE is! Needless, to say I must make it back to a town, ANY town that has a Zaxby’s!