Boston Home and Barstool

I wish I had seen some if these reviews before because I am going through this same situation.
In the first week of January 2014 I went in to Boston barstools to buy 3 barstools and were assisted by Mauricio Quiroga. We found 3 stools and paid for them in full because there was no other option for ordering stools (could not leave partial deposit). Mauricio informed my wife and I that it would be 6 to 8 weeks.
After 8 weeks and not hearing from Mauricio I called and was informed by him that my stools were back ordered and that they are scheduled to be at his store by the end of march 2014. I called him 2 weeks ago and he assured me that my stools were still scheduled for 3÷28÷14 delivery at his store.
I did not hear from Mauricio on the 28^th and called to see if my stools were in and his phone line went directly to voicemail with no way to contact a live person. After calling a few times I decided to go by his store. When I arrived there my heart sank to see that the windows were all covered up and there was a sign on the door saying that his store was under renovation until 4÷21÷2114 (he probably meant 2014 but this is what he wrote). Why wouldn’t he have told me 2 weeks prior that his store would be closed?
So I called again today and now there is no answering service and the phone just keeps ringing, mean while he has my money and I don’t have my stools.
Terrible feeling right now!

I just got a note from their Bankruptcy Attorneys… Yup, they are done.
I’m not sure I’d believe they are renovating and opening again soon. I certainly would never do business with them again. I wish I hadn’t in the first place.
We too paid in full, the process lingered on and there seems to be little recourse now that they are protected from creditors.
It’s also worth noting they used to have a store in Manchester NH and it closed before opening in Boston. I wonder how long this scam has been going on???

I went to Boston Bar Stool in Somerville and bought 5 bar stools from Mauricio Quiroga. He told me they would be in between 4 and 6 weeks. I’ve been trying to call him and his phone keeps ringing and no voice mail. HE’S A CROOK! He has my money and I have no bar stools. $ 1100.00

Don’t ever go here.
We walked in for three barstools in early November hoping to have them in time for the holidays. We just had them delivered this past Saturday, February 8^th.
We chased them with phone calls every week from December through this past week. They said it was a manufacturing issue once we got in touch with someone, but most phone calls involved annoyed sounding customer service women saying they would call us back. We were never called back. Then the guy we bought them from initially, promised us three barstools to borrow for free until ours came in. Then we heard nothing. We called at least once a week and finally last week, we actually had a call from them saying the barstools were in and would be delivered to us this past Friday between 11am and 1pm. My wife sat around all day and when she reported they still had not been delivered around 3pm, I called and the reply was something like «oh…uh…yeah…uh can we deliver them tomorrow between 11 and noon?».
Saturday the truck showed up, surprisingly between the time they said, with a confused delivery guy saying «hey are you Mike Z?». No, I am Ed, but the delivery sheet had my phone number and my address, with someone named Mike Z as the customer. The delivery sheet also said we had three barstools we borrowed for him to take back. No, we didn’t because we never got a call back about that.
Don’t ever go here.

This place is terrible! Ordered stools in October. Had to pay in full and was told the stools would be delivered in 5 weeks. In the middle December I got a call that my stools were finally in. Some stools were in, but not the stools I ordered. I was told that they had accidentally ordered the wrong stools and the correct stools would be delivered in January. I have been calling for two weeks with no call back. Finally got someone on the phone today and now told they’ll be in by the end of February. So… it’s been 4 months and they still have my money but I don’t have any stools. In fairness, they did let me borrow the ugly stools they accidentally ordered until my stools come in, but that doesn’t make up for the four months of the runaround I’ve been getting. Buyer beware. They’ll take your money but God only knows when you’ll get what you ordered.

STAY AWAY FROM THIS STORE. The owner (Mauricio) is the most unprofessional manager you will ever meet.
This was the WORST customer service experience. Mauricio (the owner) sold us a stool and promised it would be here on Wednesday. The stool never arrived so we called and they said it’ll be here on Friday. Then they said it would be here on Saturday, and then Monday.
It did not arrive and no one called to tell us. We left multiple messages to speak with Mauricio to get an explanation/​discount for the frustration. Mauricio never had the audacity to call us back. When we were finally told the stool was here, we went to pick it up and it was THE WRONG STOOL. And then they said the actual stool would come 6 weeks later. Beyond ridiculous. We got a full refund and will never ever go back.

Fantastic people, listened to our needs and budget, found a product that worked, delivery and set up included. Recomend this business to anyone looking for tables and chairs