Hit or miss foods usually pretty good but most of the waitstaff needs to be trained better also it’s quite a long wait to get your food sometimes
Debra M.
Rating des Ortes: 4 Seattle, WA
Superb service. We don’t generally eat at chain restaurants, but this was convenient to the highway as we were passing through. All the staff was courteous, friendly & helpful, and our orders were filled quickly so that we could get back on the road.
Mariko M.
Rating des Ortes: 4 Burlington, VT
It’s not my usual dining establishment but man — this place was on point yesterday! Went with a couple of friends, lured out by the promise of free appetizers for customer appreciation day was so very surprised at the delicious quality of the food but also affordability and friendliness of the staff. When we arrived there was a wait but we were greeted with menus and info on the free appetizers they were giving out. We were seated relatively quickly and it wasn’t long after that our waitress, Natasha, came over and took our orders. She was super friendly and even pointed out we could combine some of our orders to get a free appetizer!(Applebee’s runs a regular 2 entrees for $ 20 and get a free appetizer of which we were not aware of). The food was great, I got the grilled chicken with cranberry and green apple quinoa(highly recommend!), the apps were awesome(the siracha shrimp were my fave but the churros with chocolate and marshmallow were by far the favorite of the rest of the group). The restaurant and facilities were very clean but where we were sitting was under a vent and a little cool. Overall, I had my reservations about going to a chain restaurant(being spoiled by all the local establishments) but I throughly enjoyed my experience here!
Mark N.
Rating des Ortes: 5 Saratoga County, NY
Had a great experience here on a crowded Friday night. Staff was well prepared and friendly to us. We had the green bean crispers and cedar salmon, both of which were excellent. Maybe I just had low expectations going in, but considering the quality of the food for the price I have to give it 5 stars. PS– I like the option of paying at your table on that tablet with no one taking your card.
Ashley W.
Rating des Ortes: 2 Colchester, VT
I was looking forward to spending an evening with my family by sharing a meal at Applebee’s. We haven’t been in a while and wanted to go. When we got there we were greeted and sat at a high top. We wanted a booth and told the hostess and she then rudely said okay and brought us to an open booth. We were then greeted by our waitress who seemed nice at first. We ordered our drinks and food and everything was going fine. After the fact I changed my mind on what I ordered and told our waitress. She was not being helpful and was just lacking any skills that made me feel comfortable. After trying to force my new order onto the waitress she told me that my food might come out a little later than everyone else’s. Then some minutes later my burger that I ordered came out before anyone’s else’s meals. This was just weird to me and so I awkwardly had food in front of me that I was waiting to eat while I waited for everyone else’s food. By this time we had not received out artichoke dip appetizer which the waitress said she would get right away. Then we finally got out appetizer after we had finished our meals and the chips were so salty that I had to scrape off the salt. The waitress did take the dip off of our bill which was nice, but overall it was not a good experience. The staff is not very friendly and didn’t make me feel comfortable there. The burger was good though.
Deanna c.
Rating des Ortes: 3 KNICKERBOCKER, NY
The first time I came here I had a wonderful experience the waitress came right away and was super nice and polite. My steak took awhile but that was understandable since they were a little busy and I wanted my steak well done. The experience and the food made me want to come back again. So I did. The second however the service left a bitter taste in my mouth. I was seated and had to wait over 15 minutes to be serve. I would have been okay with it had it been busy but it was not. The waitress didn’t bring water she didn’t greet me she just completely ignored me. When I tried to get her attention she just walked by me. I don’t know if it was either because I was Asian(I known Asians aren’t the greatest tippers) or she just couldn’t see me, but I was pissed. And when I looked around for her, she was standing in the back talking to the other waitstaff! WTF? I was just super pissed, but I was really hungry. In the end I had to speak louder and wave my hand for her to service me. The food was good but I’m definitely not having this waitress service me.
Rich T.
Rating des Ortes: 1 Greenlawn, NY
Against better judgment we decided to try Applebee’s. Although mediocre would have been acceptable, it was downright bad. The service was poor but the food was even worse. To put insult to injury it was quite pricey, too. I would given them zero stars if possible but by default they are lucky enough to get one.
Brad l.
Rating des Ortes: 2 Colchester, VT
This review is for the bar. Waited too long for a drink at a not very busy bar. Serves it with salt instead of sugar and when I ask him if he knew it was salt he said, «it might be salt its been busy and the bar is dirty.» I bet this is the same guy Isabella is talking about in her review. Clearly a bad bartender who is bad for business because we decided not to order food or more drinks as planned
Cec F.
Rating des Ortes: 1 Ottawa, Canada
Our party of three from Canada visited Burlington for a two day trip to enjoy the fall sights and sounds of Vermont. We ate at Appleby’s in the mall upon arrival in late afternoon. After waiting toooooo long for our meal which finally arrived we headed back to our hotel room and one of our party members became sick during the evening and believed it was the results of the salad she ate here. The next morning she wasn’t feeling any better especially since being awake all night visiting the bathroom. No we didn’t have any alcohol. We felt it best to cut our visit short and head back to Canada because our sick friend also had a heart condition and we believed it best to head home due to lack of medical insurance coverage. Never did get to enjoy our visit to Burlington, my wife visited Mace’s that was it. I have eaten at Applebee’s many times in my previous visits to the U.S. it was one of my favourite eateries. I may still eat there again but not at this one in Burlington in the mall.
Isabella R.
Rating des Ortes: 1 Los Angeles, CA
I know better trust me. I simply wanted a drink after being in that sad mall for something I left at home. I ordered a drink. 5…10…15 minutes passed by at the bar while the bartender(not slammed) chatted with friends and co-workers. I was under the assumption that my request was out of stock and someone went to Bangkok to fetch it. When I kindly reminded the bartender he said«Oh I forgot!» He set the drink down and walked away. This is not service it’s self service. Next what really blew me away was that he was chatting it up with his friends and co-workers about all of his 1-night stands. I mean really dude — you are not Tom Cruise in «Cocktail» and does the entire bar need to hear this? Unfortunately this was my 2nd time here and the same bartender screwed up my appetizer order while busy talking about his conquests. Where was management during this time. This is a family establishment and the bartender created a «Magic Mike» atmosphere. Unacceptable! The food sucked and the BAR service was absent, obnoxious, fake and vapid.
Ying L.
Rating des Ortes: 4 New York, NY
We had a pretty wonderful waiter who was patient with our party of seven, with special requests. Thomas is great! The food wasn’t bad either, we did the half price appetizer with drink deal. I had a special holiday drink, Perfect Pomegranate Margarita and it was delicious. There’s about four servings in total, one in the glass and three in the mixer. I also ordered the wings which came out better than I expected. It was crisp and the sauce was perfect. In all, a good place for a meal with a party.
Doug M.
Rating des Ortes: 1 Burlington, VT
It’s really bad the food is ok the service is awful. I needed to make my review longer so crap slow not good bad slow bad service bad
Erin W.
Rating des Ortes: 3 Gaithersburg, MD
If you’ve ever been to any American«Bar and grill» type restaurants you probably know what you’re getting into. Applebee’s is pretty much average for the price range and quality. Lots of really horrible things for you on the menu. With that being said, I appreciate their foray into«heathier» items partnering with Weight Watchers. The group of friends I went with tended to get foods that would have absolutely wrecked my diet, including a huge appetizer platter, which I took a few bites of. It was not horrible food by any means, but your typical«safe» options, spinach dip, quesadilla etc. I did opt for a much more diet friendly salad. although many of their salads are NOT diet friendly so if this is a concern to you, check them menu’s calorie counts. A half size salad was a decent portion and I considered it to be a large lunch. They did accommodate my no cheese on my berry and spinach salad, but forgot my «dressing on the side» request. Other than the spinach swimming in dressing, everything tasted fine, the veggies were certainly fresh enough and the grilled chicken was fine. This isn’t a place I’d consider for a «date» or anything, especially since it’s in a mall, but it’s a good safe place to meet friends for a quick bite or a drink.
Brian H.
Rating des Ortes: 2 St. Albans, VT
I’ve tended to avoid Applebee’s for a full dinner/lunch lately as I’m always disappointed. The menu is very ho-hum since it seems they just do goofy things with staple meals of chicken or beef. The appetizers aren’t bad but they aren’t amazing either. The wait service is OK, they seem to be attentive and friendly. Seating never really requires much of a wait. The bar service is capable but not overly friendly. The beer selection isn’t bad and they offer a large glass if you’re expecting to be there for«the long haul». It’s very much a chain experience plus they plopped this thing in the mall so you get a bunch of shoppers with kids in tow which isn’t such a bad thing if you don’t mind an ambiance of noise.
Karla G.
Rating des Ortes: 1 South Burlington, VT
There were three of us visiting Applebee’s for dinner on this particular Thursday night… It was very slow… a lot of the tables were empty… This is worth mentioning: As we were sitting down, we were having a conversation about which restaurant was probably next to close in the Burlington area since so many were closing lately… A couple of places were mentioned, but Applebee’s hadn’t been one… Anyway, Our waiter came over and took our drink order and brought our soda’s a minute later. We then ordered our food. My boyfriend and I ordered pasta, his brother ordered chicken fingers I believe… 30 minutes go by, no sign of our food or waiter, and our soda’s were empty and we were hoping for refills… I’ll admit, we were getting a bit antsy at this point… Finally, after 35 minutes, a random server brings out my pasta and my boyfriends brothers’ food, doesn’t ask about our soda’s or say anything about my boyfriends food coming out and walks away! hmm. Okay, maybe our waiter is on his way out? Naturally, we both wait to start eating until my boyfriends food arrives. I kid you not(and yes it may be strange that I kept track of time.), from 7:22 to 7:41, our meals sat there, getting cold while my boyfriend sat waiting for his pasta to arrive. Also, still no refill’s on our soda’s, no server’s checking on us at all… I am beginning to think«Are we being punk’d right now!!!» while looking around for camera’s. lol… I get up and ask the nearest server if they knew what was going on and to maybe help us with soda refills… She then runs back to the kitchen… and magically!!! Out she comes with my boyfriends pasta!!! What a miracle… We then see our waiter walking over with our soda’s. FINALLY! We hadn’t seen him in at least an hour! The food was of course, cold. We ate what we could and asked for the check. WHAT A NIGHT! They even charged us for my boyfriends meal! We paid our bill and left angry, but laughing at the fact that we had now all come to an agreement on the next restaurant in the Burlington area to most likely be closing…
Lucas M.
Rating des Ortes: 5 South Burlington, VT
When I originally thought about Applebee’s for lunch, I have to admit, I was quite hesitant. I haven’t had the best of experiences, particularly with an experience I had at one of their competitors. However, I was in for a delightful surprise. We were seated promptly and our server, Meghan came right over and struck up the friendliest of conversations. She was well-versed in the menu and knew all of the drinks well. The drinks came out right away and the cocktail shaker was left at the table for me to continue pouring at my leisure. And I have to say that they make an excellent margarita! The meals didn’t take long after that. We ended up purchasing their lunch deal. The portions were def. on the small side, but the Club Sandwich was out of this world! As we were enjoying our meal, the manager was walking around and came over and started talking with us about our plans for the day and how our food was. It’s so refreshing to see management interacting with the guests and not only soliciting feedback but also just showing genuine care for the customer. Anyways, after the stellar experience, I think I may have found my new lunch spot and look forward to many more delicious lunches at Applebee’s.
Upstate Y.
Rating des Ortes: 4 Ogdensburg, NY
Typical Applebee’s food.
Nicole L.
Rating des Ortes: 1 Worcester, MA
I ordered the bruchetta chicken. Not worth it. The peppers and onions are breaded and fried. The chicken was burnt and the red potatoes were covered with salt(like the kind on fries). The potatoes tasted like eating pure salt. I was completely unimpressed. The waitress was slightly rude and only checked on us after the meal was completely eaten.
A H.
Rating des Ortes: 1 Colchester, VT
What can you say about Applebee’s? I swear I will never set foot in here again, even if I’m starving and they are the last restaurant on earth. Staffed by slouching college kids who are sullen and slow. The food is shipped in and warmed up in an oven a la Olive Gaqrden. There is no ‘cooking’ going on in that kitchen.
Tom H.
Rating des Ortes: 1 South Burlington, VT
Went to S. Burlington UMall Applebees for a weekday dinner with my wife and infant grand daughter. Our waitress was very friendly and helpful but the food quality so bad that I will try any and all other local restaurants rather than spend money at this restaurant again. Our diet Pepsi(no Coke) came in a dirty glass — sticky glue-like food or who knows what on the outside of the glass. No problem getting a clean replacement but my stomach was beginning to turn. Our $ 16.95 full rack of ribs was cold and reminded me of bad leftovers pulled from the fridge. I couldn’t finish eating them — it was that bad. The fries were fries — warm, greasy and tasted fine. My wife’s chicken apple walnut salad seemed ok and reasonably priced. The total bill was approximately $ 47.00 with the tip. What a waste of money — I went home and ate a real dinner.