Patagonia – South Lake Tahoe

I have made a few purchases from this location and had such a great experience that I wanted to continue supporting this particular store even from out of town. I’ve made other purchases via phone and have always received excellent customer service and product information from the sales associates. I love Patagonias commitment to quality and will continue shopping at the Heavenly location from afar :)

While visiting Tahoe I stopped in to the Patagonia store. The knowledge that the sales associates have about the materials used on different items really blew my mind. They knew exactly what I needed for the climate that I live in. Very impressed! The sales associate helping me also turned me on to the yoga pants that I didn’t know Patagonia offered. Let me tell you… I now have 4 pairs! The quality is great and just the right thickness for hiking, running, or even lounging. Thank you Patagonia for your consistency with not only your great employees but also your quality products!

As a local in Tahoe I know how difficult shopping can be over the holidays but the staff and store manager at the local Patagonia store did such an amazing job. They were so busy with people asking questions left and right (some rudely interrupting other customers) and the whole time they smiled and kept things running smooth. I had the pleasure of working with the manager she had a smile the whole time and was dressed head to toe in Patagonia gear, way to represent your company! I remember her name was Rebekah (I liked the way she spelled it) she is a proud employee and is very knowledgeable about the product. I will be back to buy myself a new jacket soon and asking to work with Rebekah again!

Shopped here on several occasions and am impressed with the staff’s ability to be present and helpful without making me feel pressured or hovered over. Recently called in to order some of the new blue jeans and the lady that took my call could not have been more helpful. In fact after a series of questions she persuaded me to change to a different style. Got the jeans and they are great. Planning on getting another pair. Big thank you to the Patagonia-​South Lake Tahoe.

If I could give this place no stars than I would. I was walking around and came across this place and wanted to check it out. I walk in the door and no one greets me or says a word, but the lady behind me get a greeting and secondly no one asks me if I need any help finding anything at all. Everyone else in the store was asked if they needed help or had any questions. I walked in and checked it out and pretty much waited to see if anyone would come and help me, but they didn’t. Welp didn’t like the customer service and I will pretty much not come to this place again.

I bought a quarter zip liner that was on sale only to notice after I left that the material was pilled and there were stains in several places. The next day I went back to return it but was told that all sale items are final sale (it does not say this on the sale signs or on the receipt). I said that I understood but was hoping for better customer service considering the fact that I had just bought it the day before and had not worn it (tags still attached). The associate then accused me of wearing the liner and keeping the tags on, basically saying that I intended to wear it and return it. The other two associates were also extremely rude and accusatory. I have always been a loyal Patagonia customer, however after this experience I will not be shopping at this location.

Pricey but great quality outdoor wear. They even have fleece, down vests and jackets, mittens, hats, and base layers for babies under a year! Hard to find winter wear that small. Might be more worthwhile if my kid didn’t grow so fast, or poop on everything.

In town for Unilocal’s Tahoe Getaway this weekend, I found this Patagonia store conveniently located right in the middle of all of action.
Thanks to a little friendly peer pressure from Don B, plus opinions from both Sara and Tim (the Patagonia employees working on Friday), I left Tahoe with a brand new jacket… I actually got a couple of days of use out of it already as I didn’t pack accordingly for the (cold) weather during my visit!
The jacket I purchased was on sale, (30% off the original price), but still on the pricey side. I justified it though because:
a) it’s black and goes with pretty much everything in my wardrobe,
b) it was cold and I needed something to keep me warm over the weekend,
c) it’s a great quality and good looking light weight jacket, and
d) I know I’ll get plenty of use out of it in the future as well!
Sure, Patagonia products are expensive, but the apparel speaks for itself and has a lifetime warranty. I’m sure the bags and accessories do as well. This store is worth a visit if you are in need of any new outdoor products or even if you just want to window shop. Enjoy… just know going in that if you’re with Don B like I was, you may just feel pressured to actually make a purchase ;)

Authorized Patagonia resellers. Walked in cause they were having a summer sale only to find out that only one tiny section of their clothes with limited sizes and styles were on sale. High quality=high price. Styles were very bland and definitely not worth your money. I shopped around for about 20 minutes and walked out empty handed cause of their limited sizes and styles.
Two working employees did not come by not even once to assist me with my shopping. I love shopping at Patagonia but I was fairly disappointed with this place.

If you’re into the expensive, high quality, and bland style of Patagonia then this store is for you. They’re an authorized Patagonia reseller. I’ve seen 3 – 4 employees in the small/​medium store at any given time which is more than enough to pamper the demand of the customers.
The store is in a convenient location with many other stores and restaurants nearby. They have a section for sales but we’ve never found anything worthwhile to purchase. They have an adequate inventory of sizes for clothes and also have bags, shoes, and other accessories.
I’ll be back only if a friend wanted to drop by for Patagonia wear.

I went into the store to replace a vital piece I lost. Rick was extremely helpful and went out of his way to find the right size. although I ended up not buying, he maintained a thoughtful and helpful demeanor.

Patagonia is expensive for un-​spectacular outdoor clothes. What’s so special about Patagonia? It’s pretentious and overrated. I went through the sale rack and found medium thick underpants for skiing. It was about $ 28. I also got a «Keep Tahoe Blue» sticker and gave a $ 1 donation.

I love the clothes here! The staff is super helpful and friendly. I bought a down jacket for my son and he loves it and wears it all the time. I would definitely recommend this shop and product to all. I will be back soon.

made purchase here on 10/​18/​2014
very satisfied
i’m a longtime fan of evon c, and have made several purchases from various sources including the home base in ventura.
this retail store is the best i’ve been in so far.
plenty of friendly, knowledgeable staff and gobs of product to select from in all sizes.
it is clean, well lit, and a welcome from the elements outside

Small store. Very expensive. $ 200 for a fleece is out of my budget.
There are some mark downs in the back if you’re lucky finding your size.

Awful costumer service, the attendant completed the sale of the person in front of me and walked away instead of allowing me to buy my goods. No explanation. So we left without my goods to catch the shuttle that she told us was across the street. We waited 45 min called the shuttle service and found out the attendant have us bogus directions.

The service of course depends on who is working, but I’ve had mostly good experiences here. Otherwise, it’s the same as most other Patagonia stores.

Umm… Not a big fan of their stuff but bf wanted to come here so I came with. Their clothing is simple. I’m more into trendy and modern attire so this isn’t my style. Apparently their quality is top notch. I believe it. However, I think you can combine quality with style. I’ll pass.
Store is organized but a little small. Only men’s and women’s clothes are sold here. no youth or children’s. But then again, I don’t even know if Patagonia sells youth and children. Oh welp…

Patagonia’s brand is 5 stars of course. This store is well-​run with friendly employees and an ample supply of high quality gear, but as long as their is a Patagonia outlet in Reno, there’s not much reason to shop here unless you are staying at the hotels nearby.
Let’s be honest, Patagonia clothes are made to last forever without going out of style. The 1 – 2 year old stuff discounted steeply at the outlet is always going to win.

The sales person was rude (in my opinion). I went in after a day of boarding (it was snowing heavily, thus clearly layered and wearing a helmet). I was looking at some thermals and the sales woman came over to tell me that she didn’t think that the ones I were looking at would fit. She told me that XS = size 0 – 2. I told her that I wore a size 2 in which she told me that I didn’t look like I did… wow! I told her (which was probably stating the obvious) — «it is extremely cold out there” — I was wearing 5 layers of clothes (2 of which were jackets!)
The sales woman’s comments won’t drive sales in the store… regardless if I am an XS or not, she should show me the size I ask for and then perhaps she can recommend trying on the next size up!