The Landing Resort & Spa

Stayed here last weekend with my girlfriends for my bachelorette weekend and it was awesome! The rooms were beautiful, clean and spacious and the beds were extremely comfortable. Everything was perfect and the service was excellent. Plus they have heated bathroom floors and toilet seats and it’s right on the lake. Doesn’t get much better!

Friendliest atmosphere I have been in, in a long time. The staff makes you feel at home and are very friendly. My parents took me to Tahoe on their visit from MA to CA and we stayed at The Landing Resort and Spa for one night. It was winter time and we had a corner room. The beds are nice, big, and fluffy. There was a fireplace with two comfy chairs. The balcony had a table and if there wasn’t so much snow, we could want last the balcony to the open root top area. There was a wet bar and refrigerator, books, and the décor was very welcoming.
The bathroom was my favorite place. The floor tiles are heated, the toilet seat is heated, the walk in shower was amazing and there was a huge bathtub separate from the shower. Over the bathtub there were shutters you could open so you could enjoy whatever was going on in your room, music, TV, the outdoors if you opened up the balcony to your room.
We also enjoyed the restaurant and bar down stairs. I can’t wait to go back. It was the most relaxing place I have been to so far.

We came in for breakfast the day after the Rock Tahoe half marathon and were blown away with the food & amazing service! The Jimmy’s Eggs Benedict was the perfect protein slam for post-​run recovery, and has no competition with its dill & feta biscuits and delicious hollandaise sauce. The chilaquiles are made with homemade tortilla chips and oven roasted salsa topped with two eggs. The eggs on both the Benedict and chilaquiles were cooked to perfection. Codie our server from Santa Cruz was attentive and knowledgeable. Codie was the epitome of excellent service! If you come to Jimmy’s for breakfast order the Eggs Benedict and ask for Codie’s section, you will not be disappointed.

I stayed at The Landing Resort & Spa for one night in celebration for my significant other’s birthday. Throughout my stay, although I found the room nice and had luxurious amenities, such as heated bathroom floor and a fireplace, however the customer service I experienced was horrendous. Due to the underwhelming service in such a well-​known establishment, I would not recommend staying here if you like quality customer service or to be treated fairly. I have personally experienced not only poor service but biased treatment by the staff of this hotel due to my appearance.
I had taken my significant other on a surprise ATV adventure prior to checking in; therefore we arrived at the hotel in dusty shirts and tennis shoes.
Upon arrival, there were no visible directions or guides for self-​parking therefore we drove up to the valet area of this hotel located directly in front of the lobby of the hotel. The only sign I saw was «Please wait in your car for a valet attendant.» The valet podium was unattended and to the left of the valet area was a bench where an older customer sat drinking champagne conversing with a man in an orange shirt. My first thought was maybe they were busy parking another car or assisting another customer (the ones situated on the bench). After a few minutes sitting in the car I noticed the guy in the orange shirt made multiple eye contacts with me while chatting away with the other customer. This is when it struck me maybe this is what it is expected from The Landing Resort & Spa, whose claim is that it «offers the finest Lake Tahoe accommodations and highest service levels». After close to 5 minutes of sitting in the car and trading stares with the man in the orange t-​shirt, I ended up leaving my vehicle at the valet terminal and made my way into the lobby to ask for more information about self-​parking.
As soon as I set foot in the lobby, I felt that the receptionists tried their best to avoid eye contact with me let alone acknowledge a possible/​probably patron of their business. I stood in the lobby watching employees pass by me, and disregard me when I was obviously in there to speak with an employee. help. The two middle-​late aged females were just chatting amongst themselves dismissing my presence. After couple minutes I put aside my manners and cut into their conversation about their daily lives, and asked whether there was self-​park available. They curtly replied as if to send me away.
I returned to my car and located the self-​park area. I returned to the lobby to check in for my reservation. Once again, I found myself standing there waiting for assistance. After 20 seconds or so, they somehow noticed me even though it has not been more than 20 minutes since I had just spoken with them. I informed them that I had made a booking here for one night, and provided my personal information. The employee informed me that there will be $ 100 hold on my card, and «you can park around the hotel room.» She handed me the key and looked at me expectantly to leave. My significant other had come into the lobby in time to overhear the conversation and had to request the employee «Where is the hotel room, and can you specify where we exactly are we allowed to park?» She told my significant other to «Go ask the valet guy, he can help you and they can direct you since it can get confusing.» During this time, another couple entered the lobby and an employee quickly materialized and greeted loudly and without a second breathe offered them to sit and have a glass of champagne. We were in the lobby no earlier than 15 minutes before the other couple entered so the stark contrast of service we received was astounding. My significant other’s face displayed disbelief and I can tell did not want to stay at this location anymore to celebrate a birthday not to receive biased customer service. I was also baffled by the employees 180 behavior as I was too a paying customer. What is the reason for the difference in this service? Was this preferential treatment?
After returning back to the car, we drove up to the valet guy, which happens to be the man in the orange shirt that chatted away with another person despite knowing and literally seeing us sit in the valet area for assistance all that time, and ask for directions on where to park. Suddenly as if realizing we were customers, he became informative and pointed us off in the direction, and I was able to find a parking spot. Once I parked the car, we noticed that there was another valet person who actually directed another car from the lobby all the way to where we had park to help them find a parking spot. Since it seems like the lot was full, the other valet guy helped guide the customer in parking their vehicle and unloaded their luggage. All while my significant other and I were having trouble locating the specific room we had.
I would not recommend this place unless you would like to be treated unfairly.

This place is unreal. Places like this don’t come around too often any more. Their service is unparalleled and the accommodations are special. Not every room has a spectacular view of the lake, but even the side rooms have a solid view of it. And to be honest, its doesn’t matter, because the rooms and the service take you to a level of relaxation that is hard to compare to. The bathrooms are luxurious and the room is beyond comfortable. All the details add up in this place. From the complimentary Champagne offered at check in to the bottle of water at the end of the road, it was inspiring. I tried my best to put into words my experience, but I still don’t feel like I can really put into words how special this place is. This place will be my only stop in South Lake Tahoe to stay.

Gorgeous view from our room, Premium Lake Front Suite. The bathroom and shower needs it’s own rating because it was awesome! We enjoyed the jet tub, steam room and rain shower, aromatherapy with light therapy… aaahh. Great accommodations and walk down to the beach. Liked the fire pits outside too. The staff was friendly.

This place blew us out of the water. We had a 3 night stay in a Lake view King Suite and every single detail was thoughtful and beautiful.
From the heated towel rack, heated floors, high-​tech jetted bathtub, steam shower, to the stellar front-​desk service, our entire stay was perfect. Usually you find yourself wanting to explore the area, but we wanted to stay in our room most of the weekend! The view was incredible — the balcony was giant, with 2 comfy chaise lounge chairs, and a table and chairs that seats 4. We even got to watch a wedding happening on the beach in front of us!
The bed was comfy and beautiful. The fireplace was the perfect cozy addition to the already warm and fuzzy room.
We had spa services — I had a facial, and my fiancé had a massage. The room was clean and elegant. My ONLY gripe was that my facial did not have extractions, which was supposed to be included (per the brochure). I wish I had said something, but it was such a lovely facial otherwise, I chose to roll with it.
The room service (aka food from their restaurant, Jimmy’s) was amazing. So many times you order room service, pay a boatload, and get subpar food. NOT the case here!
The housekeeping staff was also incredibly thoughtful. They noticed that we used 1 of the 3 coffee pod choices and left us extras the next day. There was turn down service at the end of the night, with chocolates for our pillows. They were very thorough and the room was impeccably clean.
I can’t wait to stay here again! Hopefully can come down during the summer and enjoy the beautiful lake.

Trying to find last-​minute travel deals, at a reasonable price, is as easy as picking up a 7 – 10 split in bowling.
Well, I need to go bowling, because I was able to find a great VALUE. Yes, value. Look, it wasn’t the cheapest hotel I could find. But, what I got was a 5-​star hotel at a 3 star price. About a week before I needed to be there, I looked at
to see what was available. Lo and behold, my options were either the 1.2 star rated, ghetto, «is that a mobile home» hotel or the 4.9 star, upscale, «let me check my available credit» château. Forget that! We can wear our snow gear inside the 99 Ranch grocery store seafood section. Even get the ice that the fish is kept on and throw «snowballs» at each other. Not to mention, we can come home with Korean instant noodles and a nice stick broom. Talk about memories for the kids!
Since I don’t want anyone from Child Protective Services calling me, I decided to look again after the kids went to bed. To my surprise, I saw a room available at The Landing that was more reasonable. Wait, only 2 more rooms? You have not seen anybody surf the internet as fast as I did. In 47 seconds, I read about 5 reviews (on Unilocal,of course!) and that was good enough for me. I booked it.
We got there at about 5pm. We pulled into the parking lot and noticed there was only valet. We asked the valet if there was self-​parking and he pointed us out to some spots not too far from the entrance. Checking in was not only easy, but you could tell you were in for one hell of a stay. The hostess who checked us in was really nice and they even gave us some bottled water (you can actually choose champagne if you want to get the party started early. Or keep the party going, depending on what stage of Tahoe you are in).
After moving our car to the right location in parking lot, we got to the room. Upon entering, we noticed the room was «cozy.» Yes, a little small compared to some other places we’ve stayed at, but it had all the necessities, AND MORE! Look, I was going to wait to the end to mention my favorite part of staying here, but let’s just get to the nitty gritty. Maybe I’m just not the jet-​setting traveler that I think I am, but there was 1 feature that I wonder how I’ve missed it my entire life… heated floors. What??? I mean, it’s a small thing, but stepping onto a heated floor in winter in Lake Tahoe is magical. My 2^nd favorite feature of the room is not far behind number 1… heated toilet seats. What times two!!! Let’s just say, if I brought a copy of Playboy with me to the bathroom, I’d actually spend enough time there to read the articles! As opposed to only reading the jokes, of course…
Some of the proverbial «icing on the cake» is a working fire place, comfy beds, an awesome lake view, and free bottled water (the small bottles, of course). Stay away from the ones that cost $ 5. They also have bottles of wine to purchase inside the room. They will just bill you later. The place was immaculately clean. Aside from the heated floors and toilet seat in the bathroom, the shower had 2 options for shower heads. I switched between both. For no reason. Just because.
While I did pay about $ 200 for the 1 night we were there, I didn’t feel like it money wasted. In fact, if we went there again, The Landing would be the first place I would look.

Lovely… peaceful and the friendliest staff I have ever experienced in a hotel. Boutique and fresh with terrific lake views — we stayed in 3102 I think front corner room top floor above Jimmy’s restaurant — which is also good, but the wine list is lacking so we only ate their once in our five day stay… back to the hotel — the spa was fantastic ! Our room actually had its own steam shower and there is a humidifier in the room under the sink — we found it the last and wished we had known it was there sooner be user it is dry at the high elevation… the beds are comfortable without being to soft, the linens are the highest thread count, club chairs by the fireplace are most cozy .we moved the dice table in front of the fireplace and used it to be our food tables — worked great… they have a shuttle that runs until 10:30 to cart you about town — it so really nice. We called late from Harvey’s one night and missed the shuttle but the walk was easy and took like 5 minutes max… got coffee every morning down stairs and every morning the staff was smiling and great … Newer hotel with no smoking so it smell terrific !
Ask the spa for some eucalyptus sauce for your steam shower — awesome !
We got messages and they where the best we have ever had …
I highly recommend this lovely hotel… bliss.

This place is wonderful. Cleaver design details. Your in the mountains and on the lake, but the décor is tastefully done to blend in with the out doors and not be over the top.
The details everywhere are noted. Lighting down the hallways, 24 hour room service, keurig in rooms, ipone 6 chargers and speakers for music in the rooms, comfortable beds, fireplaces in the rooms, steam showers, nice toiletries in the bathroom, and huge bath sheet towels.
The gym has a beautiful view of the lake with good equipment. There is a dry sauna and steam area in the gym. The spa is small but still nice and relaxing.
All of the staff is extremely receptive and accommodating. They have ski and boot storage. The shuttle takes you around town for pick up and drop off. It is very convenient and easy to use. When we arrived we were immediately offered champagne and a bottle of water.
I was quite impressed. You should try this hotel and spa.

The Landing is awesome! My girlfriend and I wanted to go for a quick get away in South Lake Tahoe and came across this hotel. Check in wasn’t until 4pm (I believe) and we were able to check in early, at about 9am. They also upgraded our room so we had a gorgeous view of the Lake and also an open patio. We brought our dog along so this worked out perfectly!
The staff showered us with champagne when we checked in and also brought an extra bottle to our room for later. The Landing offers a free on demand shuttle to the downtown area which was very convenient if you’re looking to shop or sight see.
There was a fitness center that was open 24 hours per day which had a sauna and steam room as well as an outdoor heated pool and hot tub and were NOT strict on the curfew for the hot tub :)
The room was quaint and comfortable. The toilet seat and bathroom floors were heated to your temperature preference. The shower had two different heads to choose from, one came from the ceiling and the other from the wall.
I could go on and on about how amazing our stay at The Landing was. The staff are all very generous and accommodating and they made our stay the best it could be!

Shout out to Hotel Tonight for introducing me to this resort.
You won’t be disappointed here. It’s definitely a lux category. Heated floors!
The restaurant is pretty good, too. Had some interesting Greek dishes I haven’t seen on a menu in a while.
Location is great, plus they have a free shuttle that will probably take you wherever you need to be.

Despite the hype, I was quite disappointed with Tahoe’s only self-​proclaimed 5-​star hotel.
I had taken my girlfriend for a four day, three night stay October 22 – 25, 2015.
Cons:
(1) Décor:
Throughout first floor/​lobby and room there was no consistency or congruity with the interior decorations. It was noticeable even to the untrained eye.
(2) Poorly designed first floor:
Understanding that The Landing inherited the building’s structural layout from its predecessor, it’s difficult to fault the new owners for the rigid and narrow corridors on the first floor; however, the layout makes the hotel lobby and first floor feel constricted for those with a predisposition towards claustrophobic tendencies.
(3) Poor Insulation:
Every day of our stay, my girlfriend and I heard the movements of the guests staying above us. Additionally, and most annoyingly, we were woken up by the guests above us two nights out of our three night stay! I have never heard footsteps of guests above me at the Hyatt Regency (Incline Village, NV) or Harveys (So. Lake Tahoe).
(4) The Garbage View Room:
I understand trash needs to be stored somewhere; however, it’s not pleasant to have to view a dumpster with an ugly brown tarp over it. It isn’t hard (or expensive) to throw some 2x4s and plywood together to construct a shed to conceal the blight and disruptive nuisance. Also, staff should ensure that discarded materials actually make into the designated trash area. It seemed as though every time I stepped on the balcony I viewed scattered trash on the surrounding ground. Lastly, it makes no sense that they would book that room in the off-​season, unless forced to because of demand (I doubt the hotel was at capacity that weekend).
(5) Bathroom & Shower:
The shower handle fell off and onto my girlfriend’s foot, while she was using it, which is unacceptable! Also, the overhead shower nozzle was unusually and uncomfortably noisy.
(6) Complementary Shuttle:
We used the shuttle the first night without any frustrations. But on the second night that we called for it, we waited for 15 – 20 mins to be picked up from Heavenly Village. It didn’t show up. My girlfriend had given hotel staff her phone number; yet, we never received a phone call to connect with the shuttle. We ended up walking back to the hotel.
Pros:
(1) Incredible location with phenomenal views.
(2) Friendly and helpful staff.
(3) Room was spacious with a B– lake view.
After tax and resort fees, I paid approximately $ 375 per night (with the breakfast package). I’m not sure if I will return. Because of the complications and frustrations with my stay, I’d rather head to the Hyatt Regency in Incline Village, NV, if I’m going to stay in the Tahoe Area.

By far, my favorite place to stay in Tahoe.
What else can I say when you are greeted with friendly staff that hands you and the hubs each a glass of Champagne and the daughter with a cold bottle of water while we check in. To top that off we are handed a Complementary bottle of Champagne for our anniversary while we headed up to our room.
The bell hop escorted us to our Superior King Suite and gave us lots of great information on things to do while in town. The suite was a good size with heated checkerboard flooring in the bathroom. The toilet had heated seats and a blue light in the toilet bowl. Which I thought was an interesting choice, but when the room was pitch dark at 3AM, came to be quite useful, to not wake up the little one with turning on the bright lights. The shower was heavenly… rainfall shower head with an additional handheld to help with the crevices. There’s also a place to sit, which came in handy with showering my daughter.
The view from our balcony… breathtaking. The beach, the water, the mountains, oh my!
We enjoyed the heated pool and the hot tub as well. Best of all it is open 24 hours. We spent most of our time here next to the firepit.
In addition, the hotel has complementary bicycles for use. There’s a free shuttle that brings you to the Heavenly shopping area that runs till 10:30pm. A luxurious spa is available for additional charges.
We will be back again.

So I drove in for the evening on my road trip through California. It got the most stars on my
search. I scored a deluxe suite, 3^rd floor, full lakeside, for about $ 260 per night (I haven’t checked out yet but this seemed to be a VERY reasonable price for what I got on a Monday afternoon with no reservations). They have an amazing restaurant on the ground floor, Jimmy’s, and had an equally amazing reggae band playing for happy hour. In room jacuzzi bathtub, room is unbelievable, views are amazing, and thus far I’m very happy. I highly recommend this place to stay.
AND, the suite has a heated towel rack, a heated toilet seat, in room fireplace and a jacuzzi tub. It’s a little slice of heaven without the hassle of having to die in order to enjoy it.

Probably the best place I have ever stayed. Pet friendly. From the valet to the manager, everyone is amazing. Scott in valet is so sweet. Really made our dogs comfortable! The best service and they are actually genuine. It’s almost like being with family. Location is awesome. Right on the lake and so beautiful.
The rooms are very nice and cozy with a fireplace and a spacious balcony. Beds are comfy too! I heard other guests raving about them.
The restaurant and bar is outstanding. They allow dogs on the patio and bring water, doggie treats. Rami the restaurant director is amazing. Really made our experience one we will never forget!
Big shout out and thank you to the manager and everyone at The Landing resort and spa! I can’t say enough great things about this resort!

Its about time that someone decided to bring a bit of luxury to tahoe. The landing opened only a couple of years ago. It’s a luxurious boutique hotel right on the lake. The rooms are very well decorated and the service is pretty good.
Their spa is not bad either.
The only annoyance I had is when one of the valet guys pulled up my car they just stared at me putting my luggage in the car. Then they made a comment of not getting a tip. The valet lot is 20 feet away so I do t think a tip is deserved if your pulling up a car from 20 feet.
Other than that. The hotel staff was amazing.

This resort impressed us from beginning to end. It’s hard to say if we were more impressed by the property and amenities or the amazing service. The property is just big enough to include big resort things like a restaurant and spa, but small enough to feel personal.
Our room was very comfortable and I loved the unique decorating style. The room had everything we needed including Keurig and refrigerator. The bed was very comfortable and allowed us to get the extra sleep we like on vacation. The bathroom had some cool features like heated floors and heated toilet seats. The TV in the room was large enough to make my husband happy.
On site they have a pool, hot tub, spa, fitness center, and restaurant. The pool was a bit chilly in early September, but was well maintained and an acceptable size. I enjoyed the hot tub as well and it was big enough that it wouldn’t be awkward to be in with strangers. We enjoyed the spa and restaurant, but those will be separate reviews. We didn’t end up using the fitness center, but it had all of the basics including a couple of treadmills, ellipticals, and free weights.
The Landing offers a couple of things that are helpful for the stay. Upon check-​in we were given a beach pass so that we didn’t have to pay entry every time we visited. The resort also provides beach towels and chairs that can be borrowed from the front desk. They also have a local shuttle to Heavenly Village and nearby attractions.
The entire staff provides top notch service. It was definitely the most notable service I have received in quite awhile. When we arrived the woman that checked us in offered us water and champagne. She went above and beyond to make us feel welcome during the check-​in process. The man that helped us with getting our luggage to our room also went above and beyond. He was very friendly and explained many things in the room to us after unloading the luggage. We valeted our rental car during our stay so we had many encounters with the valets and all of them were pleasant and helpful. One morning we were in hiking clothing and the valet offered us bottled water to take with us. That is just one example of how this resort takes care of its guests.
The Landing is definitely a spot worth a repeat visit. We just loved the property and the great service and attention we were given during our stay.

Just wow. Family happened upon this resort over July 4^th weekend. The service was spectacular… from the moment we arrived – the bellmen and check in – flawless. Thrilled to see our room! Balcony w a view of Lake Tahoe. Marble bathroom. Soft plush towels. Leather reading chairs. Flat screen tv AND a selection of books – new – that you’d actually want to read! Comfortable beds w many pillows and good sheets. Larger the. Your average room – someone really took the time to design and decorate this place. And the restaurant – Jimmys – great service, great food, indoor outdoor, wonderful music on Sunday, fab!!! I love love love this resort and can’t wait to get back! Beach access across the street. Beautiful large pool. Clean. So nice.

What a hidden gem in south Lake Tahoe! We booked a very last minute trip and was lucky enough to find availability at this hotel at a reasonable rate. Bc we have a toddler it’s important to us that we find a very clean hotel equipped with amenities that will suit our needs. This hotel exceeded those expectations and then some! The mini fridge came in handy to hold her milk and food for the trip. The room was a great size so she can freely roam around, equipped with a fireplace, balcony, a king bed, and most impressive was the bathroom! Luxury bathroom with a jet stream jacuzzi, marble tiled shower with rain shower head, 2 sinks, and heated floors and toilet seats!
We felt so spoiled right when we arrived with the complimentary valet at check in and glass of champagne! Everyone was friendly and made us feel welcomed. We were getting the ritz carlton treatment without the outrageous price tag. There’s also a free shuttle van that took us to the casinos or the heavenly village or wherever we needed to go within a 4 mile radius, including pick up. It’s a lakefront property with a spa, a 24 hr fitness room with sauna, pool and dining. jimmy’s restaurant was impressive and delicious! The beach behind the hotel has a children’s playground right on the beach which our LO loved. We will definitely return!
P.s we didn’t realize when we booked but they are rated the #1 hotel in S. Lake Tahoe on tripadvisor!