San Francisco Flooring

AVOID AT ALL COSTS!
What can I say about a completely flakey crew. Spent over $ 15 thousand on flooring with them and the workmanship was mediocre at best. Worst part was neither we nor my general contractor could get them to make any of the pre-​arranged appointments over many months of follow-​up. As others have written they make appointments and don’t stick to them, they were shoddy at best and completely unprofessional. With only 1200 sf of flooring being installed or simply refinished it took over 6 months to complete the work due to their inability to follow through.
Once floors were installed or refinished in older part of house during the «hopefully» final excruciating visit Ken kept telling me everything had to be re-​stained and resealed or they wouldn’t last! Excuse me? Why are you not standing up for the work you just did or are you trying to scam me out of more money…
I would have paid twice as much for a decent and professional crew which San Francisco Flooring Inc DEFINITELY IS NOT!
Good luck to those who actually use them.

I really hate these guys. They give you a time and then they no show. Not apologetic at all. Then they make a new time and they no show again. Over and over again and you are at their complete mercy — and they have none.
They also tell you they’re going to give you something and then mid project, they don’t. They give you some cheap substitute or tell you that they can’t do it.
I will NEVER ever deal with them again. They are not worth the aggravation and they don’t give a shit.
Do yourself a favor and find another flooring guy. Ken and his guys are terrifying if you have a schedule that you need to adhere to.

Ken and his team did an amazing job on my hardwood floors! He really knows what he’s doing and gave good advice.
Ken has a showroom in South San Francisco, which was very helpful for me to see samples of different stain colors and wood types.
His prices were very reasonable, and my old hardwood floors look really, really good.
Thanks you Ken. Great job

Ken Yu and his team put new oak flooring in our three bedrooms to match the floors in the rest of the house. The wood he used was beautiful – long unblemished boards of top quality. The installation and staining was very skillfully done by his team and three top coats were applied to all floors to protect them from pet damage. The finish feels as smooth as satin.
Ken also offered many nice finishing touches – a fireplace hearth wood surround. replacement of a patio door tread that was of poor quality wood and mismatched stain, and even soft wheels for a chair that had damaged the floor! All these were because Ken has the eye of an artist and not due to any prompting from us at all.
Also, we wanted to stay in our home throughout the process and Ken and his team made that possible logistically – something we really appreciated and in retrospect doubt would be possible with many other floorers, if any, because it lengthened the job considerably. Still, Ken’s team worked as quickly and efficiently as possible under the circumstances.
Finally, Ken’s price was not only reasonable but he reduced it promptly when he discovered that he needed to replace less flooring in the damaged areas than he thought he would. Amazing! Also, the office staff could not have been more helpful or accommodating with making sure all the installments were handled on a timely basis so that we received the discount for early and cash payment.
It has been about three weeks since Ken and his team finished the job and every day I see the beautiful floors, I am pleased all over again. I would hire SF Flooring again in a heart beat.

Ken Yee did a really nice job on our entire one bedroom home, refinishing the oak floors. Super clean, no dust remaining, and nice work on the damaged areas of which there were numerous. I am hiring him again to put in a new kitchen floor. He is very busy these days and I did follow up on getting the quote emailed but he is a no pressure sort of guy. I like that along with fair price for quality efficient and honest work and workmen. He takes cc but gives a discount for cash. I want to post pics if I can.

I needed to replace my original hardwood floors so I contacted SF Flooring for an estimate. It took over 2 weeks to meet with Ken due to him missing our scheduled meeting. When Ken finally showed up at my house, he never emailed me his quote. Poor customer service. Will not return.

We recently purchased a house that was partially carpeted with 4 rooms done in oak hardwood floors. We contacted Ken at San Francisco Flooring and he explained the process clearly as to what his crew could do to replace the carpeted rooms with hardwood to match what we already had in those 4 rooms. His crew worked very diligently during the entire process and with nice attention to detail. They finished the job in less time than estimated and were able to sand and stain the new floors to match the existing wood to near perfection! All this was done at a very reasonable price. We would highly recommend San Francisco Flooring if you are considering having hardwood floors installed.

Kudos to SF Flooring people for their work and professionalism.
Everything went absolutely painlessly. Ken Yu, was helpful during the initial consultation and he talked me out of installing new floors, (they also install new floors) saying it would be more expensive but more so a shame since it is a maple floor.
The quote came in via email that day. Elise, in the office kept me informed when the job was delayed by a day due to workers being sick.
I had another flooring company come for a quote and the guy wanted to take out and replace all baseboards. And then never contacted me with the quote.
SF Flooring’s pricing was reasonable. The work was completed within the time quoted and the floors look like incredible.
Highly recommend this company.