CARQUEST Auto Parts

This is the best auto store I have dealt with for the last 10 years. One of the staff, Troy, went out of his way to help me determine what I needed for my Subaru by actually going out with me and running a diagnostic test. I have never received such great customer care at any of the other auto stores.

Of the few times I’ve been here its been a hassle. They don’t have much selection of quick/​dirty items, but seem to have everything imaginable in terms of mechanical parts. But really, how often is my 02 sensor gonna go, or what about that braided brake line I broke? I’d only go here now if it were a specific part that nobody else had, or you already ordered something from them in advance. Otherwise, the new Advance right up the street has better customer service and better selection, generally speaking.

I will never go to this auto store again. I went in to pick up side marker and parking lights. I walk in and begin to search for the proper bulbs myself. After not finding what I was looking for in the book, I waited until the cashier was finished ringing up a customer to ask for help. I told him what I needed and he proceeded to tell me that I needed a signal light not a side marker light because they are not called that. I said «I am pretty sure that I need a side marker light because my turn signal works just fine.» He again continued to argue with me. So I asked him to step outside, so I could show him exactly which light needed to be replaced. We go outside and I turn on my lights showing him that the side marker light did not work. He then said try turning on your turn signal. WHAT!!! WHY!!! So I appeased him and turned it on, as it blinked he just said, «hmmmmmm.» Back in the store he gave me what he thought to be the correct bulbs. When I got them home and had a chance to change them, I found that they were not the right ones. In fact neither the side marker nor the parking light were correct. When I went back to return them, they gave me a hard time about it and said that I was responsible for picking the wrong ones in the first place. So needless to say, I am extremely happy that Advanced Auto just opened up down the street from CarQuest.

I went here to pick up a small car care item. The service was so slow, and there is not much of a selection in terms of brands.
My cashier was really nice. I would not come here for a big car job which required a lot of materials, but something quick like oil or car wax. Conveniently located though.

These guys are experts at what they do and efficient at getting it done. Don’t expect fun and smiles, but do expect to get professional answers and solutions to your vehicle questions.