Dominion Urgent Care Centers

In and out without all the extra paper work that had been mentioned in the in previous ratings.

I came to the DUCC after getting a dog bite because it was the closest place to the house. While the front desk and nursing staff were friendly and attentive, I found the doctor to be very terse and not particularly friendly.
My biggest concern about this place is the cleanliness of it. In my visit I noticed dirty floors, an iodine-​stained sink, dirty drains in the floors and sinks, and ceiling tiles that showed evidence of roof leaks and molds. Additionally, much of the infrastructure appears to be pretty old, with cheap old particle board cabinets in the waiting rooms that aren’t in the best repair.
The biggest red flag for me was when I asked the receptionist where I should throw out a bloody tissue (biohazard)… she instructed me to put it in the waiting room waste bin that didn’t even have a bag in it. With the high probability of infectious diseases being present in a business like this, sanitation is of the utmost importance.
My advice is to go somewhere else even if this place is the most convenient for you. I would rate this at 1 star, but they get an extra one for the friendly nurses, quick in-​and-​out, and minimal paperwork required upon my arrival (only one sheet of paper).
PS: Rather than wearing a nice clean white lab coat, the doctor was wearing corduroy pants and a sweater. Tisk tisk.

Very pleasant doctor and he always listen to us, we are very happy with the level of service and never waited more than 5 minutes to be seen by the doctor. Even when we call for a follow up, he take his time talking to us and explain everything. We have nothing to complain about…

This place didn’t want to check me in cuz it was too late to check my insurance. I have dual insurance and they didn’t care, the women behind the counter are rude and stupid…

I’m sorry what part of filling 30 forms and answering 100 questions means ER? my poor boyfriend had to respond to all that nonsense while puking his guts out.
Don’t come here unless you are at death’s door

Up front, I want to say do not waste your time and money here. Before I went in I checked to see if this clinic was in my network, but later found that that was not the case.
I go in to get checked out by the physician and he does basic tests ($ 85) to determine what was going on. He claims that he wants to do an x-​ray ($ 125) to confirm. Apparently he can’t determine anything from the x-​ray, but prescribes me meds anyway. The meds ($ 95), of course, had absolutely no effect. He also refers me to an imaging center for an MRI ($ 1800). They found what he should have found all the long. So I go back to the clinic for results and they say that they are busy and to come back the next day. I come in the next day and the receptionist says that there is nothing wrong. NOT TRUE. I come back in after extreme pain a couple of days later and the doctor wants to charge me another ($ 85) to follow up with him. The clinic is empty and I refuse to pay after spending about $ 2100 out of pocket in 2 days per his suggestions. He does not even have to decency to talk with me. I could hear him whisper around to corner to the receptionist to not let me thru unless i pay another $ 85. At that point I am highly disgusted and ask for the results that the imaging center faxed to him 5 days prior. The results indicated that I had a medical problem. Recall… they told me that the results said there were no problems. AVOID! AVOID! AVOID!