Eye Roc Eyewear

I bought a Groupon for a pair of frames and eye exam etc. I was charged $ 145 more at the end in cash. I didn’t realize it because the lady said the frames I chose were more expensive and not included in the Groupon, which they were. She scammed me. When I called them and asked for a receipt they said they would mail me one, they couldn’t email because they didn’t have computers. I also noticed in the store that they really didn’t have a cash register or a card machine. They wrote everything down on a paper receipt. It’s been a year, no receipt. Also I talked to the owner, he said he had a suspicion that the girl was overcharging people cash (for a discount) but he neglected to do anything about it. I am planning on doing a civil lawsuit against them if they don’t refund me next time I’m in town and paying a nice little visit as well. I have a witness who was there, and recorded phone calls with the owner.

The eye doctor had a really unfriendly attitude — almost hostile. There’s a $ 50 upcharge for a contacts prescription which is excessive when it requires almost no additional work. I was going to buy a $ 500+ pair of glasses but took a pass after the nickel and diming and poor manners.

A few months ago, I headed to Eye Roc with a Groupon and good faith that my experience would be similar to that of my fellow Unilocalers. When I arrived, I was impressed by the selection. The staff was really really friendly. Two young ladies greeted me, told me to look around for a bit while the doctor prepped for our visit, and shortly after, I headed back to for my eye exam.
Once in the dark room, I explained to the doctor that there was something wrong with my current prescription — they caused my eyes to hurt after a couple of hours of wearing them, and the pain caused me horrible headaches. He said he wasn’t sure what was causing the issues, but that he’d try to figure it out. He seemed thorough, but a bit rushed. Once completed, he sent me out to find a pair of lenses that I liked.
This is when the girls really came in handy. They helped me find a frame that really fit my face. It was nice having them there because the spaces were really cramped and there were several additional sets that they had in other places that they could get to readily. I really did appreciate it.
Once we found a frame, we sat down and started discussing prices, and that’s when things started getting interesting. Even after my $ 150 Groupon, my glasses cost me roughly $ 275. Ouch. However, I wasn’t really concerned because I thought that my eyes would stop hurting and the prescription would be correct.
After paying half of the cost, I was told that it would take about two weeks for my glasses to arrive. This was a little disappointing because I’m impatient with stuff like that, but whatev. By the way, they actually ended up taking like three days longer.
About two weeks into having the glasses, I started wearing them more often and I realized that the prescription was probably off again because the eye pain had returned. I have since gone to another eye doctor who has prescribed me another set of glasses, and I’ve had NO problems, so I don’t know what to say.
Then, to ice the cake, I called about a month after my visit because I was ordering glasses online and I needed my PD (pupillary distance), and I was first told, «Oh, we didn’t write that down for some reason… oh, wait…» *10 minute hold* «Are you still there?» Needless to say they gave me the wrong number.
So, long story-​short. It’s got a nice ambiance and it’s in the heart of the CWE, but it’s expensive and I’m not sure everyone here is the most competent.

I just picked out my third pair of glasses at Eye Roc. I also have contacts from them. They are very professional and also very helpful when picking my frames. The contacts are the first in a long time that actually feel good and I can see!

I ended up at Eye Roc because I stumbled across a Groupon deal and realized I needed a new pair of frames. (I realize that I «need» a lot of new things while browsing Groupon …). In summary, I had a largely positive experience here, and it would be a great choice for someone who’s OK with shelling out a little more dough for something nice.
EYE EXAM — The optometrist (Dr. Listen?) was nice and thorough. He spent a loooong time flashing a bright light into my eye which annoyed me, but he explained that sometimes the artery that supplies the lens leaves a dot on lens as it regresses in embryological development, and he wanted to get a better look at it. I appreciate good answers to my questions, and I was interested that I hadn’t been told that before.
FACILITIES — The store is clean, bright and easy to navigate. The eye exam room itself (like most) is a bit cramped, and I was also caught off guard that they don’t have a sink for you to wash your hands. So before the contact exam, I was just given some foaming antibacterial hand sanitizer, which I found to be a little gross because it felt lotion-​y. (Small aside: Contact lens was $ 50).
STAFF — The people who worked there were all very friendly. The people working there were so well-​dressed and on-​trend, which made me feel simultaneously super hip to be shopping there and really lame for stumbling in wearing a hoodie. One of the staff members was very proactive about helping me pick out a pair of frames, which I appreciated, because I ended up going with one that she suggested.
THE GOODS — Good, wide selection ranging from the sophisticated rimless/​wire-​rimmed styles to the hipster thick-​rimmed tortoise shell types, and they also carry some sunglasses. The cheapest frames I could find were $ 150 on sale (in January, so post-​holidays), and they ran all the way up to $ 700 or so. A quality pair is worth the price, though — they are really nice frames, and the staff can help you find a pair that complement your face.

The staff is courteous and helpful. I purchased Tag Heuer frame and they look great on me. They also offer sunglasses ranging to pricey to mid-​range Luxotica brand (Ray Bay, Coach) to pricier Maui Jim’s. The eyeglass frame selections are wonderful and broad.

I bought a Groupon here that included an eye exam and $ 150 to spend on glasses, but before I bought the groupon, I wanted to check out the frame selection and the place. I remember, going with a friend to a different eyewear and finding out they had a limited frame selection to pick from. :/
Eye Roc Eyewear might not carry your name brand Ray Bans, Prada, or Oakley, but they have a wide fashionable selection of eyewear, designed exclusively for Eye Rock Eyewear. You might get overwhelmed by the vast selection at first sight, but a friendly eyewear consultant will assist you. I ended up having a hard time picking from two frames after narrowing it down from eight.
Even though, I saved a few dollars on the frames from my lovely Groupon, I realized the main expenses are the lenses itself. I ended up paying over $ 300 on my lenses which made my piggy bank tear a little bit. However, I still think Eye Roc Eyewear rocks, and I will recommend this place to others.

The Erker’s have brought fashionable, unique and affordable optics back to the CWE. Their selection is cutting edge and fun. If you’re like me, I like a couple frames I can change into depending on my mood or attire. With the prices available here at Eye Roc, you’ll be able to have a pair for dress/​work and a pair for casual/​playtime.
The staff was extremely friendly and knowledgeable. I’m due for new frames later this summer and I’ll be shopping at Eye Roc.