Five Guys Burgers and Fries

Food good but could not wait to leave! Heavy metal music cranked up. All waiters yelling orders feeding off each other. Scraping chairs and cleaning around us. Also left fries out of order but gave us some for free. Hated the ambience. Was not this way in Destin, FL. Reminded me of folks on meth.

Five guys is a great go-​to for a fresh handmade burger. Tons of topping options. The double cheese burger is a lot of food so come hungry. And the fries are huge portions, get them in the Cajun flavor. All toppings are free so load them up on your burger. Great place for a quick family burger dinner.

About the best and closest I can get when I have the Inn and Out burger joints and can’t make it to the Bay Area to get a couple. Simple menu items are what I like.
You can eat free peanuts while you wait
Burgers 3.5÷5 Good fresh and juicy
Fries: 4.5÷5 Oh WOW hand cut yes sir!!!
The bad is that its not reasonable priced for the amount you get !!

Got a double cheese burger with jalapeños only. Burger was cooked to perfection and was delicious. The fries are amazing but way too oily hence the 4 stars. Staff was friendly and service was quick.

First time here. Very flavorful burgers.

This last visit to Five Guys burger, the music was so loud, the employees couldn’t, hear any customers, so it was hard to order. I am gluten free so I ordered one without the bun supposedly lettuce wrapped. When we got home my burger was dry and had no lettuce or anything on it, the bacon was so burnt I couldn’t eat it. I spent $ 7 for one tiny dry patty. Too noisy. Too expensive. I’m not going to be back.

I went to five guys with my 8 yr old and we did not order a drink and was waiting on our food to go home and the lady offer my son a drink for free, I mean what place you does, that is right no place. Love five guys

Trying for the first time. I don’t do fast food but had a craving for a good burger without the processed hangover. Great food-​BUT– &14.xx for a burger and fries with a drink is ridiculous. Just sayin.

Good burgers but very greasy… their hot dogs rock. A little too expensive for frequent trips there. but will definitely will be back.

So I was in town and because there has been so much hype about Five Guys possibly being better than In-​n-​Out I had to try this place. I order the cheeseburger (the works), little fries, and a drink. I am read my bill could not believe how expensive it was. I pickup my order and take a glance, honestly presentation not all that impressive especially with the cheese not melted on the burger. My guess is the cheese is placed after the burger is cooked. Now for the taste, was really surprised, plenty flavor, but would order a little burger the next time around. But definitely not better than In-​n-​Out. The fries were impressive, tasted fresh, and may be better than In-​n-​Out. My overall experience was shocking, but I still give In-​n-​Out the upper hand.

I happen to like this location of Five Guys.
The restaurant lobby is much bigger than the Arnold location, pretty spacious. The Arnold location is much smaller.
However, the customer service is a bit more impersonal. This place offers the same kind of food like any other location. I did get my food in time and it was very hot and fresh. The fries are a bit more crispier than other locations that I have been to.

I am a fat guy and I love me some fast food burgers but due to doctor’s orders I do not do as much fast food, particularly ground beef :(. I had always heard that Five Guys was the best but I am usually not in the area. Today I was, saw there was a Five Guys at exit 14 on I-​270 and so I decided to treat myself. I have been VERY good lately — steamed or raw veggies and chicken or fish (never fried) every night for a while now. So I deserved this… I hate fish.
I love the set up — made to order burgers and fresh cut fries with all toppings free and among them GRILLED ONIONS!!! YUM!!! And there are a ton of toppings to choose from. Now I realize I am cheating so I went with a single (either single or double, w/​cheese or w/​o), no cheese and all top row toppings (you have to ask for those in the second row) with Med Fries and their small drink. Got my receipt, got me some FREE peanuts for an appetizer (great idea!). But first problem I experience is that the hi-​tech soda fountain is out of my brand (Coke Zero). Ok, I can overlook that. Got me a Diet Cherry Pibb (awesome soda selection but you have to be an IT guy to operate the freakin’ machine). Be prepared the cost is not only HIGH, but insanely high. $ 12 for burger med fry, and drink. I can only imagine what feeding a family would cost! They should have a small loans counter to help the customers spread payments out over a 12 month period!
So I am getting it to go and am munching my fries on the way home and the smell is driving my dog INSANE (he goes with me just about everywhere because… he’s a good boy!). Tons of fries and more in the bag — love it when that happens, you think your out and the then BAM!!! More fries!!!
I get home and let the dog out and unwrap the burger, wait a little bit for the dog to want back inside which won’t be long because he knows what time it is! He knows I am getting ready to smash this burger. A quick pee and he turns right back around and darts to the door! I am surprised. For all of the toppings, they are all still on the burger and it is wrapped up tighter than security at Ft Knox. By now, though, the bun is soggy. Someone above suggested getting everything as side orders and assembling it when you get home. Good idea.
Here is why it is 2 stars — bit into the burger and it is just as red as can be. They advertise on their in-​store signage that all burgers are well done and this one was not even close. Could not eat this — E-​Coli is REAL people! Ground beef needs to be well done or at least 165 degrees on the inside.
Now if I could, I would give them two stars with a thumbs up because I called them up, explained the situation, and they first asked me if I was sure it was their store and after I went through their verification process (basically convincing them that I got the burger at that location), the Manager was happy to put me in for a credit for another meal (full meal — great incentive to return) at my next visit, just come in with the receipt. Good customer service, not great but good. So I will go back and I will get me another burger and if everything goes good, I will write another revue and I will give it a a better rating.

Everything about my meal and experience was top notch! The burger was cooked perfectly, the staff was professional, and the restaurant was clean. The Florissant location should take note.

Always in the mood for an awesome sandwich and fries. And not to mention the peanuts!

Feeling 3.5 stars. Fairly fast. Build your own burger. Good spot to stop for lunch. Employees are friendly with good service.
1 minor criticism is that some of the BBQ sauce got onto the top of the top bun. I don’t mind messy burgers in general, but I prefer condiments to be between the buns, not outside. This certainly is not a dealbreaker for me. I enjoyed my burger and am simply nit picking minor details about the presentation.

Had lunch at five guys today after work the food was yummy the staff very nice the store nice and clean. My only complaint when I ordered my burger they were out of pickles. Really??? This location is close to my job so I will go back hopefully they will have pickles when I decide to return

My husband placed his order over the phone. He was told that his order would be ready in 8 minutes.
He went to the restaurant to pick up his dinner, only to find out that no one put his burger on the grill and but no one apologized to him. We’ll cross this one off our list.

You spend $ 25 on 5 orders of fries and when it gets home hardly enough for 2 teenagers. I didn’t expect I should have asked my wife to do quality control for the business.

Fresh cooked to order burgers & hot delicious fries with a side of fresh peanuts while yoy wait. There are a variety of toppings for your burger. I’m pretty simple and just get the grilled onions & mustard. If the burger is delicious you really don’t need all the other toppings. It will definitely cost you a few bucks more than the regular hamburger place; however when it comes out about 5 minutes later in your brown bag with grease marks from the fries that they dumped in the bag and your burger wrapped in foil cooked hot and fresh, it’s like a Christmas gift made especially for you! The cooked to order fries, burger thats uncommon with other restaurants definitely makes the extra cost worth it.

It is my first Five Guys Burgers experience. We ordered hamburger all the way $ 6.09 and bacon burger $ 7.09. We were friendly told that the normal burger has 2 stacks. I thought it should be fine. I ate Big Mac all the time. I was totally wrong! The delicious hamburger was so big and heavy. I love it, but I could not finish it by myself. The fries was also very good. I have no room for the free peanuts.
Will come back again. Next time, I’ll just order a little bacon burger. It is not little at all.