Jiffy Lube

I’ve been to this location in the past and had decent service. That’s why I gave the 2 stars. I guess the Sunday shift I saw yesterday is the C team though. I arrived at bay 2 with no one in it and was told the one car in front of me in bay 1 needed extra work and it would be 20 minutes before they got to my car. I said that I’d leave it there and walk to get something to eat. When I returned 25 minutes later my car was parked off to the side and the car ahead of me was still in bay 1 and another car was in bay 2 so I assumed mine was complete. As I go in to pay they pull my car up to bay 1. So somewhere along the way I got skipped over and try hadn’t even started my car. None of the 3 people working offered any explanation or apology. They just acted like little kids that had been caught doing something wrong.

It’s awesome to show up and have the guys recognize you as a frequent customer. They get you the best deal for the dollar and Mitch is great to work with. Great shop!

These guys changed the oil in my car, checked all the levels and filters and even vacuumed the floormats and had me on my way in record time. I will be back!

I had never taken in my car for routine servicing before (thanks Dad for enabling me to be car illiterate), so I really wasn’t sure what to expect. I knew that I was supposed to get an oil change and just wanted someone to look at the tires and fluid levels and make sure everything was running smoothly. I was so pleasantly surprised and impressed by the service I received here! Everyone was very friendly and professional from the moment I drove my car up. Best of all, they explained the different types of maintenance services I could choose to do and when to do them, but without pressuring me whatsoever. I thought the prices were very reasonable as well. Oh and they even vacuum out your car for you! Anyway, it’s a huge relief to have found a place I can trust for all my car maintenance needs, and I’ll definitely be back.

Great service, no wait explained everything throughly… I will definitely come back. THANK YOU

My fiancée and I have been very impressed with the service here. Jesse and the rest of the crew is always so professional! From the moment you step out of the car, they get the door for you and let you know where the coffee is. I know that doesn’t seem like a huge deal, but most restaurants don’t have service like that! They always do a great job and let you know (without pressure) if something else is wrong. They have always let me know when there are coupons available to take advantage of as well. This is the first place my fiancée is comfortable with me coming to alone. There is no condescending talk or attempt at upsell because I am a female who will be the first to admit I don’t have a clue about cars. Thanks Jiffy Lube, we don’t plan to go anywhere else!

First time coming here for an oil change but I feel like I need to write a review because I have received an excellent service. I came in a little after 1pm and they had nobody in there. The guy opened the door for me (always a nice and highly appreciated gesture!) and asked if I just needed an oil change, took my keys and got to it right away. I sat down and waited for someone to come and talk to me about what type of oil, etc. My car has only had one oil change since I bought it and that was from the dealership so I had no clue but the guy came in and talked to me about the recommended oil, the mileage in between oil change, all the good stuff. Then a little while later, he came back and asked me if I wanted them to do an emission test. Not sure how the rules work in Missouri as this is my very first car registered in the state (so, fine let’s get that done, too) but he mentioned something about my license plate expiring this month. OK… I did not know that! I panicked a little inside my head since it’s already the middle of December but I am grateful for him mentioning that detail. I did not even know they counted the time I had the car on the temporary plates before I registered it officially.
Overall, the service was fantastic and a huge thank-​you for mentioning my expiring plates. I would have been driving around an unregistered vehicle without even realizing it. I do keep track of when my plates expire (even though I never physically check the sticker) but with that bit of confusion, I had the date down for the actual registration, not the date of purchase. As far as the oil change, they did a great job and even vacuumed my car. Terrific!

I was in need of a VERY last minute oil change before taking my car on its second 7 hour long road trip in the span of a month. I called a couple Dobbs locations and went to the Jiffy Lube in Maplewood only to find that everyone else in the Metro area was also trying to procure a hasty oil change. I called this Jiffy Lube, was told they could service my car in 15 minutes (if no one else came in before me), and that they’d have me in and out in 20 minutes.
I was pretty skeptical that things would actually work out that well for me, so when they actually delivered on each of their promises, I was so extremely pleased! I pulled up, hopped out of my car, handed over the keys, and chose a standard oil change. They also checked all of my tires and some sort of filter (I know NOTHING about cars).
I waited for about 20 minutes while they worked on my car, paid the $ 29.00, and was back home packing 5 minutes later. They didn’t talk down to me, they didn’t try to tell me that everything was practically falling off of my car and that they could fix it for a small fee of $ 1,500, and the staff couldn’t have been any nicer. I’m definitely coming back for my next oil change!

Hands down the best experience I have ever had getting an oil change! They were all very friendly and didn’t talk to me like I was some dumb girl they could pass something over on (like a lot of places do). I highly recommend you go out of your way to support these guys.

A fairly friendly staff, they get the job done. They could be a bit more professional with their conduct. But other than that, no complaints.

Had a groupon here for an oil change and tire rotation. Service was average and just like most of the «quick change» car service locations they try and sell you everything under the sun for a ridiculous price, but if you’re looking for a solid oil change with a friendly staff and an average wait I’d recommend this place. It did the trick and I would go back if I was driving by and needed another oil change.

Friendly staff, quick service, great place for a quick oil change! They even vacuum out the car, put air in the tires and clean the windows.