Wireworks Lofts In the Square

The words overpriced dump don’t begin to describe this place. If you enjoy apartments that have no sound insulation, constant leaks from the unit above (including sewage!), drugs being dealt by the pool and property management that doesn’t exist then this is the place for you.
Crime has gotten so bad in this area, and the criminal element is making their way into the place. What started out as a respectable, modern place to live has now turned into a place that is taking Section 8. That was the last straw.
Run, don’t walk, away from this dump.

Don’t expect anything in the way of property management. But the neighbors are so great and there is such a community feel to this place. If property management were concerned about how we felt I would give this place 4 or 5 stars. The maintenance is also amazing and will check up to make sure issues are resolved. I have seen a drastic downhill turn in the last couple of months with the upkeep of the property. We have to pay an extra $ 25 a month pet fee even though we don’t have any dogs. I was told everyone has to pay this and it goes towards the doggy bags and clean up around the property. There is still a ton of dog poo in the dog run, the plants are dying because the sprinklers don’t work anymore, there are leaves everywhere, and the fish all died in the pond. The last reviewer is absolutely correct about management being unresponsive. The first couple of months were great and now that I had an issue because instead of renewing my lease they just sent me a letter stating I owe them more money I cannot get a phone call or email back from them. We decided the good outweighed the bad for the most part and renewed our lease anyway. We have made some close friendships with our neighbors here and that is a very important part of feeling safe. We absolutely love our loft and they are pretty flexible with what we can do to it. You can hang anything from the ceiling from most of them, paint, install ceiling fans, and new light fixtures. We also fell in love with Lafayette Square and all the businesses here. Regarding the last review, we have brown spiders every once in a while and house centipedes, but not a problem with silverfish. It’s much pricier than other apartments in the area as well.
PROS
Beautiful lofts and architecture
1 block from historic Lafayette Park and many great restaurants
Flexible with what can be done to decorate lofts
1 free parking spot
Wonderful neighbors
Pool
Great maintenance
CONS
Unresponsive Property Management
Pricier than other apartments in St. Louis

My roommate and I rented from wireworks for two years. The apartments are really spacious loft style buildings. Our unit was advertised as two bedroom two bath, but the second bedroom was more like a loft overlooking the main living area. The monthly rent was 1300. I thought it was a bit pricey, especially since the unit was more like 1.5 bedrooms than 2, but the loft itself was so spacious and pretty that we decided to rent with them anyway. Unfortunately, during our two year tenancy, we experienced a number of unusual problems that ruined the experience for me.
First off, the good–
Maintenance was amazingly efficient. Whenever we called about a problem with our unit, the repairman would make a visit if not the same day, the following day. I would see him around the complex most days, and if he had helped us recently, he made sure to check that our problem had been resolved. The only thing that maintenance couldn’t fix was when we had a leak in our ceiling from the shower in the unit upstairs, but this was a pretty big structural problem, so I think this is more a problem on Wireworks’ part than maintenance’s.
Also, the units themselves, and the area that they are in are really lovely. During my two year stay, I came to love Lafayette square and the restaurants there. W were only given one remote for the garage, but there was plenty of parking in the square and around the apartment complex.
Now for the bad–
Like I said, we had a problem with water leaking down from the unit above us. Whenever our neighbors took a shower, something about the way their bathroom was set up would cause any water that leaked out from the shower to leak through to our unit. Sometimes, there would only be a couple drops before the water stopped, but other times, we would have several cups worth of water leak down. Management reported that the problem was caused by the unit upstairs having a handicapped shower which made it easy for water to leak out from the sides of the shower. They said they would tell our neighbors to be more careful with cleaning up leaks, but this didn’t solve the issue. If anything, the problem steadily got worse over the course of a year, until one morning I woke up to the fire alarm going off in our unit because the water had poured down the wall and straight through the fire alarm. We spoke to management about this a number of times, and they would come to look at the apartment and the ceiling, but nothing ever got done. When our upstairs neighbor finally moved out, they replaced the shower and told us that the problem should be fixed. It was not. I just learned to live with towels spread all over my floor.
Another problem with Wireworks is that the walls are extremely thin. You can usually hear everything that’s going on in your neighbors’ units. Usually, this isn’t too bad– you can just barely make out your neighbors’ conversations and hear what they’re watching on tv, but the unit above us had a dog that would howl continuously for several hours at a time. When we told management, they said that they had received a number of complaints, but the unit wasn’t even registered as having a dog. It turned out that our neighbor had been taking care of someone else’s dog and would need some more time to find a place for it. Which was not really great, but fine. The part that really irritated me was that management had not even been aware of the issue, despite the fact that the dog would carry on it’s howling even during the daytime and was clearly audible in the common areas, which just proved to me that the managers were obviously not even taking the time to look around.
We also had an ongoing problem with silverfish in the apartment– they were huge, and EVERYWHERE. Wireworks had people come around to spray the apartment regularly, and we never had a problem with any other insects (other than a couple spiders) but the enormous silverfish were always there.
Lastly, when we moved out, my roommate left a forwarding address so they could send the security deposit. Instead, they sent a check made out to me, addressed to the very Wireworks unit we had just moved out of. So not only did I receive it a month later than I should have (because it had to be forwarded halfway across the country) but I also had to accompany my roommate to the bank to endorse it and have it approved by the bank.
Tl;dr– don’t be taken in by the chic layout and the lovely architecture– management is only responsive when they’re trying to get you to move in. After that, they might as well not exist.