Newport Car Service

Excellent service! In an emergency I needed to get a car to go to and from Richmond University Hospital. Both times cars were dispatched and arrived within 15 minutes. The company phoned and texted to confirm, and even sent a link via text so I could track the location of the cars! Both drivers were friendly and accommodating. They far exceeded my expectations. HIGHLY RECOMMENDED!

Although I did not use this car service I wish I could rate them negative stars. The driver who left a school complex as I was walking through an intersection crosswalk that legally drivers must stop at he decided it was an inconvenience to stop. As I proceeded through the crosswalk the driver rolled down his window and made a rude comment of next time I should wait for him to go past before I continue to walk. Then I called Dispatch to make a complaint they didn’t even ask my name didn’t even ask my phone number.

The dispatcher is a FAT RUDE DIRTY GREASY MOTHERFUCKER! Just because your job is a dispatcher at a dirty dusty run down cab service in Stapleton, don’t get nasty with your disgusting ass to clients who call in for cabs. The stinking dirty dispatcher accused me of not really wanting the cab because I may take the bus instead if it comes. this imbecile is nothing but a dirty disgusting low down idiot who has no training for an animal. He also proceeded to hang up the phone on me. I called back again to request his name to report him and he hung up. He’s so lucky I had to go to work because I would’ve went over there and cursed his ass out. They run their business illegally. Also they dont let customers know that they may ride with other passengers so if you get picked up with someone. SURPRISE! Your ass just got picked up with someone they didn’t even mention to you. VERY UNPROFESSIONAL.

The driver was on time & the car itself was fine.
The newport operator was extremely rude & unprofessional. He never asked if i was paying in cash & would not let me pay with a credit card (which is what I preferred); It was a very uncomfortable situation. Additionally, throughout the early am ride, the operator kept making weird & inappropriate jokes with the drivers — for all to hear. Highly recommend to avoid this company.

No idea who these people are. i don’t even live in NYC anymore. Haven’t lived there for years. But they have been calling me every morning for a week. If I don’t pick up (because when they call it is 4AM west coast time) they call again and again. When I do pick up i tell the same people over and over that they have the wrong number. Then the next morning we do it all over again. These people are idiots so i can’t imagine their service is any good at all.

WORST CAR SERVICE EVER. they lie about the Eta (said 15 mins and it was 45). Then they increased the price drastically for a few more passengers. And The driver was dangerous and annoying. We went on a 10 min trip and it was $ 66.
RIP OFF.

Got a ride from the supermarket back home from a driver named «Mike»…perverted and completely inappropriate weirdo… afraid he may have raped me had my 2 young daughters had not been in the car with me… It was about 1030pm on Wednesday night and I was scared to death. he even explained to me how he was taking the «long way» to my home bc he just didnt want the ride to end. .this guy needs to be fired and maybe even investigated bc I definitely get the feeling that he may have possibly committed some sexual crimes against women. stay away from this car service… please.

Disgusting. COUNTLESS times I have tried to use this car service because they’re right up the block from my house. I don’t know why but I can never get a hold of them. The phone just rings. So I haven’t tried in a long time and I decided to give them another chance. I calI hear the phone answered but hung up right after. Nothing was said. So I tried again and it just continued to ring. I had my friend call and an angry man picked up saying «we’re closed» and hung up the phone. Honestly how are they still in business??? I wish I could give negative stars to them for having absolutely no customer service or even courtesy. I won’t even bother calling and I suggest everyone not to either.

These guys are the most psycho and dangerous drivers. Just today one of them backed up into me hard while I was crossing the street on Giles Pl and Sheridan. I had to slap his car hard to get his attention or I would have gotten run over. They are always speeding, like 45+ in my neighborhood and blowing stop signs.

As with other reviews, the driver turned up with a passenger in the front seat. This made us feel super uncomfortable security wise. We at least expected to split the fare, but were told that we should pay the full $ 7 for a 3 minute ride. We phoned the management to complain — they were extremely rude, and said it was our problem. We told them that what they are doing is illegal.
We’ll file a formal complaint now. But wanted to come on here to warn other unsuspecting people not to risk their security or dignity with this awful company.

Ladies– DO NOT TAKE THIS CAB COMPANY. I thought I was going to get raped in the cab ride home and I’m going to write a police report tomorrow. I was headed back to my parents house after a long night working an event in the city and was picked up by Mike from Newport Cab at around 3AM on the North Shore. I get in the cab and he says about 3 times how pretty he thinks I am. I small talk for a minute about Über to not feel so uncomfortable. He never heard of it and when I told him it gives the rider the cab drivers information he laughed. Then he asks me «Can I ask you something — might sound weird but are you wearing pants?» COMPLETELY INAPPROPRIATE. I said yes — and he says «Oh because you look tired– you should take off your shoes get comfortable– feel free to close your eyes and take a nap.» I replied– «I’m totally fine and completely sober by the way» by the way AKA don’t try anything you perverted piece of work. He says «well why don’t we go to the deli and get you a beer then?» I said no not necessary just get me home. Thanks.
Now I am completely livid and silent.
When we get to my house, he tells my the costs, GETS OUT OF THE CAB & goes to shake my hand. I give him the money, and walk away. I am actually quite terrified that this guy knows where my parents live now. I hope NEWPORT READS THIS AND FIRES THIS PERVERTED ASSHOLE.

Rude and unreliable! They act as if they’re the only car service in town, which they’re not.

The driver showed up to take me to the ferry with a passenger in the backseat. I had to walk around the car to enter the backseat on the street side while 8 months pregnant. He charged me the full price for the ride. Never using them again.

Regular NYC neighborhood cab service. Usually prompt. No serious problems with them.